Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.49

4.5 Rating 1,136 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered a fridge and a freezer on two different days within a week we were very pleased with the prices and delivery was excellent by a very friendly driver .We would recommend Marks to anyone who needs good service and quick delivery”

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Posted 9 years ago

“A company to rival another well known online electrical store that does it even better! Mark's Electrical cannot be faulted. Brilliant telephone customer service matches speedy delivery within the allocated time slot. Excellent, I would certainly use again and recommend to friends & family!”

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Posted 9 years ago

“Everything was fine apart from one point. Initially going on your website to order an item at the top of the page was a message giving the time left to order to be able to receive the item the next day. Then going through the order form the earliest possible day for delivery was at least two days later. Fortunately I was able to be available to receive the item on that day. If your computerised timing system cannot keep up then please give yourself and your customers a more realistic delivery time on your front page.”

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Posted 9 years ago

“Very easy purchase, delivered on time by the two delivery men. No fuss or bother old Cooker taken away, and a very good price for the new cooker, win win.”

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Posted 9 years ago

“Excellent prices,service and communication. We were advised at every stage re purchase and delivery. Delivery guy was exceptional ! He reversed the opening on the fridge door for us even tho we were his last call on a Friday evening. Very courteous and pleasant along with the young lad who was helping him. Highly recommend this company.”

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Posted 9 years ago

“Very pleased with my purchase. The service from customer services was outstanding when I asked if my freezer could be delivered a few days sooner than the suggested / expected date the staff member said she would need to check if a delivery could be arranged to suit and would call me back. She called me back with in 20 mins to confirm this could be done. The freezer was delivered on time as arranged. Fantastic service.”

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Posted 9 years ago

“The sales team were very helpful and gave me the next available delivery date the I got a email confirmation from customer service and a email the night before with a two hour window, and to cap it of the driver rang 25 minuets before he arrived and he brought both items straight into my kitchen for me. Well done all departments.”

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Posted 9 years ago

“Stephen Re. washing machine Great Service Delivered on time and cheapest I could find . Job well done thank you s.smith”

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Posted 9 years ago

“I bought a Fridgemaster fridge online from this company for £209. The first fridge that was delivered, the door kept falling off. That fridge was replaced without any quibble by Marks Electrical and a replacementdelivered. 8 months later the fridge started to fail. I called Marks Electricals and they gave me the number to call Fridgemaster and get an engineer out. The engineer said the door on this fridge was also faulty and had come away from the fridge housing, he also told the fridge had been dropped from some height and was damaged. This meant my warranty was null and void and now Marks Electrical are refusing to do anything to replace or repair my fridge because I accepted a faulty item and then took 8 months to realise it was faulty! If I had know it was faulty I would not have accepted it, obviously, given I had returned an earlier fridge. Given I couldn't pick the fridge up, it seems obvious that I could not have dropped it. Buyer beware, I have been sold faulty goods and have no recourse to consumer law to put it right. Be very careful what you buy from this company.”

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Posted 9 years ago

“Product excellent,Service excellent, Delivery exact to time ,cannot fault! W P Evans”

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Posted 9 years ago

“Having bought several differing kinds of appliances from Mark's have found them to be very reliable and customer service very helpful their delivery very adaptable to your requirements.Their delivery staff are hard working and diligent and willing to be helpful and not being pressured into just dumping the goods and rush to the next job.Can highly recommend and would definitely have no hesitation in buying from them again.”

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Posted 9 years ago

“Excellent communication re delivery times and dates -friendly driver -rang to see he would be earlier . Goods appear to be working ok so far. (Only used once) would I use agin ? Yes have already told colleagues at work.”

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Posted 9 years ago

“I have bought three appliances from Marks in the last three months and their customer service is excellent - which is why I consider them my electrical supplier and their prices are very reasonable too. Would definitely recommend them.”

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Posted 9 years ago

“Excellent Service and at a VERY good price compared to others. Next day delivery with a 1 hour slot advised well in advanced (and plenty of options if going to be out!) This is how easy purchases should be = 10/10”

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Posted 9 years ago

“Could I say special praise for delivery driver Lee Freer, veye polite, helpful delivery”

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Posted 9 years ago

“I had a fridge freezer from marks and was very satisfied with the service. The only negative was when it was delivered there was only one man to bring a heavy tall fridge freezer. I had to help a little with the lifting up over steps. It was really a two man job! Come on marks two men needed”

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Posted 9 years ago

“Needed a fridge freezer of reasonable quality , spent hours searching internet and comparing various models, Marks Electrical had just what I wanted cheaper than anywhere else , a bit concerned as I had not heard of them before , read positive reviews so went ahead with purchase on Tuesday, delivered on Friday early in the time slot allocated, by a very competent helpful driver . Well pleased, will definitely use this company again.”

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Posted 9 years ago

“We found everything excellent. The 2 lads who delivered and fitted and removed everything were really pleasant. Worked hard and left everything ship shape. I must add Jack in the showroom was also most helpful. Our thanks to you all.”

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Posted 9 years ago

“Can't fault this company at all, good price and free next day delivery at the time specified.”

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Posted 9 years ago

“Excellent product knowledge - had been to a large well known retailer before trying Marks and they were clueless. Great customer care and prompt delivery - would recommend and would use again - thanks”

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Posted 9 years ago

Marks Electrical is rated 4.5 based on 1,136 reviews