Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,391 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the crew arrived early and quickly loaded up and left they were very careful and considerate great service”

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Posted 9 years ago

“Thank you for the easy service. Communication was good and the guys showed up about the time they said they would, which is nice.”

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Posted 9 years ago

“The people providing the service didn't seem to know what they were taking. One didn't speak English. I thought they were from the Salvation Army until they showed up at the same time!”

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Posted 9 years ago

“The pickup carrier was over an hour late outside the pick up window. They appeared overwhelmed and were a bit rude. I do appreciate the availability of the service you offer. Thanks”

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Posted 9 years ago

“Good Job!!”

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Posted 9 years ago

“Thank you very much for your mattress and furniture pick up service last Saturday (Apr 16th). Your driver was very professional - called to give me an estimate of when they would arrive, called again when they were 10 mins away from my home and arrived on time. They were very polite, professional and quick. Wonderful service. Not only will I consider using your services again, I am recommendig Mattress Disposal+ to my friends and family. Keep up the good work!”

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Posted 9 years ago

“Scheduled 8am-noon window on a Saturday. No one showed up until closer to 1pm. Did not receive any notification of rescheduling or delay until after noon, after I had previously called to inquire as to whether anyone was on the way. The movers were efficient and careful, and I appreciate the service.”

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Posted 9 years ago

“We were very happy with the service. Booked online, they actually were able to come early (phoned us first). We had the old mattress and box springs outside waiting for them (to avoid fees for transporting down flights of stairs). Very glad to pay for proper disposal, unlike other tenants in our building who move out and leave furniture that sits for weeks. Would use them again if we ever have large furniture to dispose of!”

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Posted 9 years ago

“The two gentlemen who came out March 15 for me were courteous and went above and beyond service. First, they were great about communicating and called before they came over, and they were able to arrive ahead of schedule. I was having a very busy day, so this was great. Not only were they fast during the actual move, they also replaced my garbage cans for collection when they were done, which they totally didn't have to do. I would highly recommend them.”

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Posted 9 years ago

“The driver called, as promised to report he was on his way to my house and confirmed the address. He and the other representative removed the two mattresses and box springs in a matter of minutes. He also mentioned the fact that your company takes other household items for recycle. Thanks for excellent service and for providing an alternative to adding to landfill refuse.”

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Posted 9 years ago

“First class service! Your personnel were polite, friendly and performed their job in a professional manner. Would recommend to anybody. Very happy holidays to you!”

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Posted 9 years ago

“Thank you for picking up the mattress so quickly.”

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Posted 9 years ago

“Fast, professional, and friendly. Luckily for my schedule, the drivers were able to show up earlier which was a nice surprise too. I would use this service again for future furniture disposal.”

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Posted 9 years ago

“Quick and courteous service. Mattresses were picked up in a timely fashion. Well worth it.”

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Posted 9 years ago

“The two gentlemen that picked up my mattresses was very professional and the transition went smoothly. I'll use your company services again in the future. Thanks again and Happy New Year!!!”

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Posted 9 years ago

“The gentleman that picked up our mattress was very professional and kind.”

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Posted 9 years ago

“Polite,prompt and efficient !”

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Posted 9 years ago

“King size mattress picked up last Saturday. No problem. Called before arrival. On time. Took just minutes. Efficient and friendly people. Very good experience!”

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Posted 9 years ago

“Hello, The service was very easy to setup and the drivers very courteous and on time. Thanks!”

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Posted 9 years ago

“I experienced multiple issues with the scheduling of the mattress removal service. When I tried to reschedule for a different day I did not receive a confirmation and had to again contact the company to ensure pick up on the correct date. After the change was made the local XPS Logistics company failed to put me on the route and I had to wait until the next day. I was told I would be first on the route due to the error, however the truck did not arrive until 10:30 am because they had to unload some items before returning to Houston. Once the truck arrived the mattress removal was fast and efficient.”

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Posted 9 years ago

Mattress Disposal Plus is rated 4.8 based on 3,391 reviews