Login
Start Free Trial Are you a business? Click Here

Mattress Disposal Plus Reviews

4.8 Rating 3,466 Reviews
93 %
of reviewers recommend Mattress Disposal Plus
4.8
Based on 3,466 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Email, Telephone

Write Your review

Anonymous
Anonymous  // 01/01/2019
Easy, simple process and clear communication the whole time.
Helpful Report
Posted 8 years ago
They took the box springs away from the property.
Helpful Report
Posted 8 years ago
Right on time. No hassle. Strongly recommended!
Helpful Report
Posted 8 years ago
I was given a 4 hour time window and no one showed up. I then call the customer service number and I’m told windows are not guaranteed (buried in deep fine print) and I can reschedule - after I already waiting for 4 hours. I said I would like to cancel and they told me I had to pay a 50% cancellation fee. This company is absurd and a ripoff. I will never again use them for anything.
Helpful Report
Posted 8 years ago
Very easy to schedule and reasonably priced. Arrived on time and worked quickly.
Helpful Report
Posted 8 years ago
Easy way to get rid of large bulky items. I used to haul to junkyard but this was much more convenient. Definately worth the few extra dollars than the time it takes to diy
Helpful Report
Posted 8 years ago
I selected pick up between 8am-12pm as I didn't want furniture sitting by my curb all day on the busy street I live on. At 1:00pm I called as we hadn't had the pickup. The disbatcher said the driver had a delay but we were next on the list. Fast forward two more calls and 3 more hours, a driver in an unmarked pickup truck came by himself at 4:30pm. Unloaded what looked like personal belongings out of the bed of the truck and then loaded up our stuff. When I contacted customer service, they credited me $5 - explaining that the all day pickup option gave a $5 discount. Pretty sure the all day option isn't what I chose, for a reason. Pretty disappointing for $115 after the credit...I tried to give them an opportunity to make it right and they failed.
Helpful Report
Posted 8 years ago
On time and efficient!
Helpful Report
Posted 8 years ago
It was super easy to make the appointment and pick up was fast! Makes me feel better knowing the mattress won’t end up in the landfill too!
Helpful Report
Posted 8 years ago
They texted first thing that morning and gave me a 1 hour window and were on time. They were in and out with the mattress in minutes.
Helpful Report
Posted 8 years ago
:) :) :)
Helpful Report
Posted 8 years ago
Very professional and quick
Helpful Report
Posted 8 years ago
Very easy to schedule. Pick up was on time. Great service.
Helpful Report
Posted 8 years ago
I was very pleased with the ease of scheduling a pickup! I was able to book the pickup online. The day of the pickup, the driver called me with updates on the pickup time. I highly recommend!
Helpful Report
Posted 8 years ago
They showed up on time and were in and out in 5 minutes!
Helpful Report
Posted 8 years ago
The driver came on time and they removed the items very quickly. I am happy with the service and would use them again.
Helpful Report
Posted 8 years ago
On time! Called before getting to me! Very nice!! And it was such a hot day! Would recommend you to anyone. Thanks!
Helpful Report
Posted 8 years ago
Four friendly workers came into my house and emptied out 10 pieces of furniture. One couch was in a bedroom upstairs and they had issues getting it out the door. But they persisted. We worked together and decided to “soften up” the top of the couch in order to finesse the couch out the door and down the stairs. Shout out to the team for hanging in there and finishing the job. I definitely got my money’s worth!
Helpful Report
Posted 8 years ago
the apointment was made and kept. the foreman called ahead to confirm the pick-up time. most impotantly...the mattress and box spring will be recycled and not put in a land fill.
Helpful Report
Posted 8 years ago
Very easy and efficient service. I scheduled a curbside pick up online and they came 36 hours later and bye bye mattress!
Helpful Report
Posted 8 years ago
Mattress Disposal Plus is rated 4.8 based on 3,466 reviews