Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,375 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super Easy.....I just left the mattress and box spring next the the garage, and when I got back from lunch they were gone!”

Helpful Report

Posted 7 years ago

We are so happy we were able to help you remove your items! We try to make this process as easy for our customers as possible and love hearing when that has happened. We hope you will think of us the next time you have unwanted items to remove. Thanks for choosing MDP! Keep checking our website for exclusive deals and discounts.

Posted 6 years ago

“Everything went as promised. Would call again.”

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Posted 7 years ago

That is excellent news! We would love the opportunity to help you remove all you unwanted items in the future. Remember to check our website for exclusive deals and discounts. Thanks for choosing MDP!

Posted 6 years ago

“Very prompt, quick and easy pick up. Would recommend to anyone needing mattress pick up.”

Helpful Report

Posted 7 years ago

Thank you for letting us know about your experience! We are so happy to have helped you remove your unwanted items and we hope we will have the opportunity to assist you in the future. Thanks for choosing MDP!

Posted 6 years ago

“Confirmed appointment 2 days ahead and showed up at time they said they would be there. Got the mattress out quickly and were out the door. No problem.”

Helpful Report

Posted 7 years ago

That is wonderful news! Thank you for allowing us to help you remove all of your unwanted items. We hope you think of us in the future. Thank you for choosing MDP!

Posted 7 years ago

“They were easy to communicate with when I needed to reschedule my pick-up.”

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Posted 7 years ago

We try to be as accommodating as possible for our customers. Making removal easy and painless for them is our top priority! Thank you for choosing MDP and we hope we can help you again in the future!

Posted 7 years ago

“The folks and Mattress Disposal were great. I was in the process of moving and they were very flexible in meeting with me to remove an old mattress.”

Helpful Report

Posted 7 years ago

Moving can be so chaotic and we are thrilled we were able to take some of stress out of it for you. We hope you will trust us the next time you have any unwanted items for removal. Thank you for choosing MDP!

Posted 7 years ago

“Very easy to schedule the pick-up. Updates on the status were perfect. The two employees arrived on time and were very curteous, accomodating and efficient in removing the furniture that I needed to dispose of. I live in a small house which makes moving furniture in and out very difficult, even without the beach area narrow roads where I live. They were creative, and got the job done very quickly. I recommend them very highly and can't wait to dispose of more items!”

Helpful Report

Posted 7 years ago

Wow! Thank you for your wonderful review. It is great to hear that we were able to help you out under these circumstances. Sometimes a little creativity goes a long way. We look forward to serving you in the future. Keep checking our website for exclusive discounts and coupons. Thanks for choosing MDP!

Posted 7 years ago

“Prompt and courteous.”

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Posted 7 years ago

Those are two very important aspects of a persons pickup! We are so glad we were able to get everything out of your way, on time, and with a smile! Thank you for choosing MDP!

Posted 7 years ago

“They arrived on time and quickly picked up the mattress.”

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Posted 7 years ago

We are so grateful for your feedback! Thank you for choosing MDP for your removal needs and we hope to serve you again in the future!

Posted 7 years ago

“They came early!”

Helpful Report

Posted 7 years ago

That is wonderful news! Thank you for entrusting us with all of your unwanted items. We hope you think of us the next time you are in need of removal! Thanks for choosing MDP!

Posted 7 years ago

Thank you for choosing us to help you with your removal and for being flexible with your time! We appreciate your kindness and your business. We hope you think of us next time. Keep checking our website for exclusive deals and coupons!

Posted 7 years ago

“On time and gone!”

Helpful Report

Posted 7 years ago

That is wonderful news. Getting those unwanted items out of your way as quickly as possible is our number one goal. Thank you so much for letting us know that we did just that for your pickup. We hope you will think of us in the future! Thanks for choosing MDP!

Posted 7 years ago

“They had to reschedule but they were on time quick and efficent”

Helpful Report

Posted 7 years ago

Although we try our best to meet every customer's requested day and time window. Unfortunately, sometimes there are situations that can cause us to need to reschedule. Thank you for being understanding an accommodating during this process. We can not express how much we appreciate customers like you. We hope you will allow us another opportunity to serve you in the future!

Posted 7 years ago

“They were great! Communication was great! Technician was great as well!”

Helpful Report

Posted 7 years ago

Communicating with our customer is very important to us. It is so good to hear that you appreciated our excellent customer service and professional driving teams. We hope you will allow us the opportunity to serve you in the future. Keep checking our website for exclusive discounts and coupons! Thanks for choosing MDP!

Posted 7 years ago

“Polite, on time, very efficient.”

Helpful Report

Posted 7 years ago

That is wonderful news! We try to offer the best removal service in the business and it sounds like we really did this time. We hope you will think of us the next time you have anything unwanted around the house. Thanks for choosing MDP!

Posted 7 years ago

“Fast and easy, zero fuss! Thanks guys!”

Helpful Report

Posted 7 years ago

You are very welcome! Thank you for allowing us to serve you. We would love the opportunity to help you in the future. Keep checking our website for discounts and coupons. Thank you for choosing MDP!

Posted 7 years ago

“The good news: The individual called me the morning of the pickup to confirm address, etc. The bad news: The individual was in his 60s, walked with a limp, and came alone. He defied his age in his attitude and actual moving stuff. His truck had handicap plates. I explained on the phone that moving a king size mattress is a 2 person job besides the rest of the furniture items. I specifically listed items to move and sizes. He said that his "help" did not return his calls so he came alone. By default, I was his helper-not a problem since I am relatively younger and used to physical labor. The individual has no business in this "business". Nice guy and he needed the money-no question on that-and for that reason this circumstance was viewed personally as an act of charity. Don't "fire" the guy-just followup with him and others on your "list" to make sure they are capable of doing the job. Perhaps any other customer would be on the phone screaming at you all and demanding a refund. Life is too short. By the way, your "pricing model" stinks.”

Helpful Report

Posted 7 years ago

I want to sincerely apologize for your experience during your pickup. We price ourselves on offering seamless removal and excellent customer service. We definitely missed the mark this time. I have issued a $50 refund to your account. I hope you will allow us an opportunity to better serve you in the future.

Posted 7 years ago

“The website tells you exactly what is what and they were right on time. Process was completed in just minutes.”

Helpful Report

Posted 7 years ago

We are so glad we were able to help you out. Helping our customers is what we love best. Thank you for choosing MDP and please let us know if you are ever in need of our services again!

Posted 7 years ago

“The team was quick, polite and professional. Would use them again.”

Helpful Report

Posted 7 years ago

We are delighted that we were able to be all that you expected us to be. We would love the opportunity to help remove all those unwanted items in the future! Keep checking our website for exclusive discount codes. Thanks for choosing MDP!

Posted 7 years ago

“I opted for the all day pick-up window since I don't mind a mattress sitting out all day long. This wouldn't have been an issue. However, the mattress sat out all day and all night without being picked up or anybody contacting me to let me know that there was an issue with my pick-up. When I contacted support about this I had to leave a message and was called back and told that the person that was supposed to pick up the mattress had "lost" their phone and didn't know about the pick-up. I was also instructed to call support back and let them know if I still needed the mattress picked up. Of course I needed it picked up still, just send the guy that was supposed to be here the day before.”

Helpful Report

Posted 7 years ago

I want to thank you for taking the time to let you know about your experience. We pride ourselves on offering excellent customer service and getting the job done during the requested time. It looks like we really missed the mark on this one. I have issued a $10 refund to your account for the service issues you experienced on the day of your pickup. I'm glad we were able to get this picked up first thing the next day and would like to let you know that we have taken steps to avoid this in your area in the future. We would love it if you would give us another change in the future. Thank you for your business and for choosing MDP!

Posted 7 years ago

“On time and professional, friendly employees.”

Helpful Report

Posted 7 years ago

Thank you so much for taking a few moments to let us know how we are doing. We strive to offer the best customer service in the business and we are so happy to hear that you agree! Please think of us the next time you are in need of removal. Thanks for choosing MDP!

Posted 7 years ago

Mattress Disposal Plus is rated 4.8 based on 3,375 reviews