Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,375 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not only is the price worth it, but the service was great! The gentleman came up and quickly took my old mattress and was off again! He arrived within the allotted time, in fact, earlier than I originally anticipated he would be. Thanks again!”

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Posted 7 years ago

WOW! Thank you so much for the wonderful review. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. It is so encouraging to hear that we are succeeding in our efforts. We would love the opportunity to serve you again in the future. Keep checking our website for exclusive deals and coupons. Thanks for choosing MDP!

Posted 7 years ago

“on time, courteous, tidy, left receipt.”

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Posted 7 years ago

Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off! We hope there is more we can help you with in the future. Keep checking our website for $5 to $10 off promo codes! Thanks for choosing MDP!

Posted 7 years ago

“Everything went as planned. No disappointment. Great service.”

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Posted 7 years ago

It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. We hope you will allow us to help you in the future! Keep checking our website for exclusive deals and discounts! Thanks for choosing MDP!

Posted 7 years ago

“they called, showed up, were pleasant and were off.”

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Posted 7 years ago

Customers just like you make doing what we do a true pleasure! Thank you for allowing us to help you remove all those unwanted items and for letting us know you had an excellent experience! Thanks for choosing MDP!

Posted 7 years ago

“Arrived on schedule. Did the job. Carefree solution. Terrific service all-around.”

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Posted 7 years ago

We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers, and we are thrilled to hear that we did a bang up job! Thank you so much for taking the time to let us know! We hope you will allow us to help you remove all your unwanted items in the future! Thank you for choosing MDP!

Posted 7 years ago

“Booking was easy. They showed up when they said they would, were polite and easy to work with and the mattress removal took no time.”

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Posted 7 years ago

Thank you so much for taking the time to write such a nice review. We strive to offer our customers an easy, cost effective, and environmentally sound way to dispose of their unwanted items! We hope you will book with us in the future. Keep checking the website for $5 and $10 off promo codes. Thanks for choosing MDP!

Posted 7 years ago

“Prompt, professional service.”

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Posted 7 years ago

We are so happy you gave us a try. We are even more excited that we were able to be all that you expected us to be. Than you for choosing MDP! We hope we can help you again in the future!

Posted 7 years ago

“I needed to have two couches, a dresser and a hutch removed from my apartment. I came cross the ad online and made my decision to use this company based on the video and the fact they stated the would remove and properly dispose of these items. I paid online and set up the delivery time. The next day when the workers showed up, they did not look professional at all. (I am assuming that Mattress Disposal Plus sub-contracted this service out to a local company) They were not in uniform or had any identification on them. In about 45 minutes, they removed the items. Then, about 10 minutes later one of the workers knocks on the door and asks me, “How are you going to pay these people?” I told him they have already been paid online. This all happened around 1PM Later on that day, my son and I were going to the movies. As we are walking to the car, I noticed my two sofas were behind the dumpster at my apartment complex. I contacted Mattress Disposal Plus and let them know this was totally unacceptable. My son and I could have just taken this sofas down there to the dumpster ourselves and not have to pay $165 My point in hiring them is because my apartment complex does not allow for it’s residents. To dump our old furniture on grounds. Needless to say, I would not recommend this company”

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Posted 7 years ago

We would like to again apologize for your experience with our company. We are known for our excellent customer service and drivers and we definitely missed the mark this time. We were able to speak with the driver manager in your area and we are so glad they were able to come right back and remove those couches same day. We would also like to let you know that we have taken steps to avoid this type of service error in the future. Thank you for taking the time to share your feedback with us. We would love the opportunity to improve our services in the future. Thank you for your business and for choosing MDP!

Posted 7 years ago

“The process was so easy, even with an unexpected delay the agent rescheduled my pickup day. Driver was on time and was done very quickly. Will definitely use this service in the future.”

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Posted 7 years ago

Thank you for your wonderful review! We are so glad that we could help you remove those unwanted items and would love the opportunity to help you in the future! Keep checking our website for $5 and $10 off promo codes. Thanks for choosing MDP!

Posted 7 years ago

“Super quick service! Guys were super efficient! Will definetly use them again.”

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Posted 7 years ago

That is excellent news! Thank you for your wonderful review. We try to offer the best customer experience and take some of the hassle of junk removal away from our busy customers! Keep checking our website for promo codes. $5 and $10 off!

Posted 7 years ago

“They arrived 30 minutes after their scheduled time frame, but they picked up my mattress by my curb without even knocking in a minute, which is what I prefer. Their price is also fairer than others and they offer Saturday pick up.”

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Posted 7 years ago

We sincerely apologize for the delay, but are glad we were able to remove your items to your satisfaction! Thank you for choosing MDP!

Posted 7 years ago

“I was told that my mattress and box spring would be picked up before Noon. The driver did not show up until 4:45. I called customer service at 12:30 and they had the driver contact me who said he'd arrive by 3. My Saturday was shot waiting around until nearly dinner time. I did receive a very nice call from customer service letting me know that they run background checks on their drivers and get references. I got the impression that the driver in question will no longer be part of their team. I'm hesitate to use Mattress Disposal again but after the talk with the customer service representative, I will give it one more shot.”

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Posted 7 years ago

We want to sincerely apologize for the inconvenience to you on the day of your pickup. Thank you for giving us another shot and for your business. We look forward to the opportunity to work with you again.

Posted 7 years ago

“The Mattress Disposal team did a good job of keeping me updated and informed about my revised pick-up time.”

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Posted 7 years ago

Unfortunately, sometimes unforeseeable events can cause a pickup to be rescheduled. We are so glad to have helped you and thank you for your patience. Thank you for choosing MDP! We would be thrilled to help you in the future for any other unwanted items.

Posted 7 years ago

“Greg was great! He arrived on time and efficiently removed our king mattress and box springs. Service was great. Thank you!”

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Posted 7 years ago

You are very welcome! It was our pleasure! Thanks for choosing MDP!

Posted 7 years ago

“The two men that picked up my mattress and boxspring were on time, professional, and friendly.”

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Posted 7 years ago

We have wonderful drivers! We are thrilled to have helped you remove those unwanted items. We would love to help you in the future. Keep checking our website for promo codes! $5 and $10 off!

Posted 7 years ago

“Arrived on time. Did all the work and recycled my mattress.”

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Posted 7 years ago

Sounds like a job well done! We are so glad to be able to provide this service to our customer. Thank you for your business and for choosing MDP!

Posted 7 years ago

“Several confirmation emails and texts were great. The guys who showed up were very friendly, careful, and quick.”

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Posted 7 years ago

We try to communicate with our customers before, during, and after their scheduled pickup. It is wonderful to hear that this helped you during your pickup! We would love to help you in the future!

Posted 7 years ago

“Thank you for your recycle option.”

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Posted 7 years ago

We try our best to be environmentally friendly! Thank you for your business and for choosing MDP!

Posted 7 years ago

“What a fantastic service. Will definitely use again when the need arises. The monetary incentives to reduce the overall cost are great.”

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Posted 7 years ago

It was our pleasure! Thank you for your business and for choosing MDP!

Posted 7 years ago

“friendly, fast, showed up during time frame, would recommend”

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Posted 7 years ago

That is wonderful to hear! We love offering our customer excellent service and removing their items hassle free! Thank you for choosing Mattress Disposal Plus!

Posted 7 years ago

Mattress Disposal Plus is rated 4.8 based on 3,375 reviews