Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,429 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Awesome Job”

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Posted 8 years ago

“The two individuals that came were not all that friendly, but that wasn't a very big deal. The fact that they left a huge and long scrape in the wall when they moved the mattresss out was a big deal since we now have to repair the wall due to their lack of being cautious. Please speak to your workers and request that they be very careful not to cause damage when they move the furniture out of a customer's home. Other than that incident, we were satisfied with the service.”

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Posted 8 years ago

“The 30 minute warning no phone call was much appreciated.”

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Posted 8 years ago

“Exactly what we needed done.”

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Posted 8 years ago

“ONTIME AND CORTEOUS PERSONAL, would hihgly recommend”

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Posted 8 years ago

“My pickup wasn't put on the schedule, even though I got a confirmation email. Fortunately the area manager was able to get someone to come up and pick the mattress up, albeit 4 hours after my window ended.”

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Posted 8 years ago

“Great service. They arrived early and were in and out in less than 5 minutes. (Couch and loveseat removed)”

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Posted 8 years ago

“Excellent!”

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Posted 8 years ago

“The service was easy to schedule and completed when scheduled. I would recommend them to a friend or family member and I would use them again if the need occurs.”

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Posted 8 years ago

“My initial pickup day was missed. The first person I spoke to never returned my call, but after hours my message was promptly returned and a convenient pick up time the next day was arranged. The delivery drivers were efficient, courteous and prompt and a pleasure to deal with. I know scheduling issues can occur, and would have been more pleased if I hadn't had to call twice to find out if the pickup was still happening on the scheduled date . I would still use your service in the future.”

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Posted 8 years ago

“They were respectful individuals who efficiently carried the request in which I put. All items were taken apart and removed from my apartment with no time delayed. I would recommend this service to others and if ever I need a removal of furniture service, I would refer back to this. Thank you.”

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Posted 8 years ago

“They came and got the mattress, quick and easy! Thanks!”

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Posted 8 years ago

“Service was great! Guys had not been informed that they were disassembling and removing the bed frame. However, I let them know and they did it without a problem. Thanks!”

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Posted 8 years ago

“The crew was on time and quickly took care of the old mattress. Very satisfied.”

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Posted 8 years ago

“thanks for your help and understanding when I needed to reschedule. I would recommend you.”

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Posted 8 years ago

“Great service, friendly pickup guys!”

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Posted 8 years ago

“Excellent!”

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Posted 8 years ago

“Perfect!!!”

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Posted 8 years ago

“The movers didn't tell me they were leaving and left the front door open.”

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Posted 8 years ago

“My only feedback is that my service window was from 8-12 (4 hours) and I had several work related meetings scheduled after this window. At 11:55 I got a call saying they were 20 minutes away which was outside this window. I had hoped to get lucky and get this done earlier in the window so I could leave at 12 but realized that doesn't always work. But after giving up 4 hours of my day and then getting that call was not great service. I was forced to carry by items outside and leave them at the door so I could leave and they picked them up while I was gone. Not the best scenario but it worked. Please take value in your customers' time going forward. I would use this service and company again as everything else worked smoothly.”

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Posted 8 years ago

Mattress Disposal Plus is rated 4.8 based on 3,429 reviews