Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By delivering my order well within the 2-5 days after ordering, even though I was notified that, due to a warehouse relocation, my order could be delivered in a time period 'up to 14 days'. This purchase is for a Birthday present, so the prompt delivery will make it in time for the recipient's Birthday. Thank-you. Andrea Treeby, Northamptonshire.”

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Posted 8 years ago

“The product ordered was apparently out of stock, although no mention of this was made on the website at the time of purchase. The order was cancelled, and so that was it. If you are using a third party to distribute your goods, perhaps you should reappraise the situation.”

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Posted 8 years ago

“Excellent items and fast service”

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Posted 8 years ago

“Your flatware is so special when we entertain. Thanks so much for making this possible.”

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Posted 8 years ago

“Very easy to find what you need on the website. Great products.”

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Posted 8 years ago

“Complaint regarding teapot lid totally ignored”

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Posted 8 years ago

Hi there, I'm sorry to hear this. Please email your query to sales@creative-tops.com and the team will be happy to assist you.

Posted 8 years ago

“I’ve been trying to order on your website for the past two weeks but it has failed to order until today. However, today you have no more of the Christopher vine paradiso mugs I wanted to order. So disappointed!”

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Posted 8 years ago

“Very easy to order and got what I wanted”

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Posted 8 years ago

“very good products”

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Posted 8 years ago

“Just such an easy shopping experience, easy to understand website & purchasing process”

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Posted 8 years ago

“I like the cashmere range. It’s affordable and high quality.”

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Posted 8 years ago

“Would normally give 5, but this time a plate arrived with a mark in the glaze. Not a problem as product was promptly refunded and I can buy another one with my next order. This is a really stylish dinner service that I’ll continue to collect.”

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Posted 8 years ago

“Makes me smile the colours.”

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Posted 8 years ago

“Bought to replace some dishes that were accidentally broken.Excellent ordering process and I know the dishes will replace the broken dishes without a problem”

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Posted 8 years ago

“Receieved the Tint teapot today, which we are very pleased with. It pours well without dripping, not too heavy when full either. It was well packed and arrived safely and quickly. Would highly recommend both teapot and Maxwell & Wiiliams.”

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Posted 8 years ago

“Online buying process was simple and quick, and felt secure as was able to use paypal. My order was dispatched and delivered quickly. The courier company used emailed me with a 1hr delivery slot, so no hanging around all day for my package. Overall, excellent service.”

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Posted 8 years ago

“Easy to navigate website and order”

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Posted 8 years ago

“Great quality items at very reasonable prices!”

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Posted 8 years ago

“I looked at the cups last week and they were £25 which seemed a lot and I was going to be away so wouldn't be around to receive them so I decided to leave it. On my return I found the tab still open on my iPad and hooray they were half price. Ordered them straight away.”

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Posted 8 years ago

“Easy to order and immediate order confirmation”

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Posted 8 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews