Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received order or had any communication about when it will be delivered. Annoying as postage was almost a £5 ! for 2 small cups and saucers. For that price it should be next day delivery!”

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Posted 8 years ago

“The checkout was a pain xx”

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Posted 8 years ago

Hi there, thanks for taking the time to provide us with feedback. I'm sorry to hear that checkout was difficult for you, please email sales@creative-tops.com if you need any assistance. Kind regards

Posted 8 years ago

“Everything is excellent”

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Posted 8 years ago

“Plain and simple web site which made the ordering process very easy”

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Posted 8 years ago

“Complained last month about teapot lid speedy response this time received a new teapot much improved thank you”

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Posted 8 years ago

“Prompt service.”

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Posted 8 years ago

“Quality at value prices.”

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Posted 8 years ago

“Very prompt delivery and my goods were carefully wrapped.”

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Posted 8 years ago

“Very easy to use website and the goods arrived very well protected and wrapped.”

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Posted 8 years ago

“Easy process”

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Posted 8 years ago

“Still stocks required item which is brilliant and it was easy to find on the website 😁”

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Posted 8 years ago

“Worked this time - during your transfer of warehouse failed every time”

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Posted 8 years ago

“Not happy that 2 of the things I wanted are not in stock but happy that the website is well organised and response is good”

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Posted 8 years ago

“Pleasant shopping experience.”

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Posted 8 years ago

“Not issues”

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Posted 8 years ago

“The whole ordering process was very straightforward and I liked it that I didn`t have to register, set up an account etc if I didn`t want to. This made the process very quick and enjoyable. Will be visiting the website again very soon....”

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Posted 8 years ago

“Easy to use website and very speedy delivery. The items were very well packed.”

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Posted 8 years ago

“Cheapest prices on web”

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Posted 8 years ago

“Everything was fine but I add an items, which was on stock, but later U wrote me, items not on stock :(”

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Posted 8 years ago

“My order has just been cancelled by a company called creative-tops.com due to not being available even though I ordered direct from yourselves AND the items I ordered are still showing as in stock on your website !”

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Posted 8 years ago

Hi Michael, Please accept our apologies for the poor experience you've had shopping with us. We are Creative Tops, Maxwell & Williams distributor in the UK. Please feel free to contact sales@creative-tops.com if you'd like to discuss this further. Kind regards

Posted 8 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews