Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, easy to use online shop. Good quality at very competitive prices.”

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Posted 7 years ago

“Responded to my enquiry very quickly and has now been resolved”

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Posted 7 years ago

“Easy and fast to place order .pity international postage is cheaper then uk”

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Posted 7 years ago

“Very efficient website and check out process.”

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Posted 7 years ago

“An easy transaction and a quality product. Very happy”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“The webshop was fine but it would not except the 20% discount code I received for registering with Maxwell & Williams”

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Posted 7 years ago

Hi Christopher, I have checked our system and the code you attempted to use is not one of our discount codes for the Maxwell & Williams UK site. Kind regards

Posted 7 years ago

“The placing of the order /payment was a little bit confusing”

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Posted 7 years ago

“Easily ordered. Ordered on Tuesday evening and parcel arrived on Thursday. Very happy with postage. Items well packed and in perfect condition. They are a present for a tea lover but may puchase another for myself to use with real tea. Lovely set. Highly recommend”

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Posted 7 years ago

“Ordered items are not available overhere. There are also more items in Australia and New Zealand. When does they are available in your country?”

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Posted 7 years ago

“This was my first time on the website but it was easy to use.”

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Posted 7 years ago

“Arrived quicker than expected but no despatch email sent. Not very well packaged.”

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Posted 7 years ago

“VERY HELPFUL”

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Posted 7 years ago

“So far so good!”

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Posted 7 years ago

“Fast delivery and well packed”

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Posted 7 years ago

“Excellent delivery and service. Thank you”

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Posted 7 years ago

“Very detailed and unique designes.”

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Posted 7 years ago

“excellent internet order process, very easy to use.”

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Posted 7 years ago

“Good quality cutlery to complete our set (motion style) Great offer price. Delivery within a week. All good, would recommend.”

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Posted 7 years ago

“Found items and ordered easily. My minor complaint is that they don't say how long normal delivery will be during the order process.”

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Posted 7 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews