Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do like the versatility afforded by the simple lines of East Meets West. I was disappointed however not to have been able to claim my 10 percent discount on my first order. The code you emailed me was deemed invalid - not a good start at all as the order was £70+”

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Posted 8 years ago

Thank you for your feedback We apologise that you were not able to apply your promotional code. Our customer service team have advised us that this issue has now been resolved and you have received your 10% discount for signing up to our newsletter. We hope you enjoy using your East Meets West products

Posted 8 years ago

“Love the quality of the crockery and cutlery that I already have in cashmere and Maddison Range, looks very stylish when having guests to dinner and very hard hard warming, that is how Maxwell and Williams have made me happy.”

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Posted 8 years ago

“would be better if you gave an idea of delivery”

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Posted 8 years ago

“Happy I got what I wanted directly from this source! Quick response and satisfied with purchase!”

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Posted 8 years ago

“I like the quality of your product, the exceptional design, the artistic colors, the international delivery, the easy way to complete my order.”

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Posted 8 years ago

“The Tint collection is absolutely lovely!”

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Posted 8 years ago

“had the items I wanted and provided shipping to Canada”

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Posted 8 years ago

“Great products on easy to use web-site.”

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Posted 8 years ago

“good stuff, great price, rapid delivery”

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Posted 8 years ago

“So far so good! Straight forward purchase. Not quite sure what the difference is between 200ml and 220ml teacup and why”

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Posted 8 years ago

“Easy to use website, excellent products and free delivery. Thank you!”

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Posted 8 years ago

“Simple to see product and details of measurements”

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Posted 8 years ago

“Package came on time and with best quality. Even I order cups and glases nothing was broken. I was very happy.”

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Posted 8 years ago

“Reasonably priced, delivered quickly and well packed.”

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Posted 8 years ago

“Had a nice email from a lady regarding my voucher code.”

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Posted 8 years ago

“Excellent service and delivery within the hour specified. Very satisfactory”

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Posted 8 years ago

“Poor website design. Too many screens for purchase of multiple items. Would have given up, but liked the product enough to persevere. No clarity about getting my 10% didiscount”

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Posted 8 years ago

Hi, thank you for your review. We're sorry to hear that you did not enjoy the shopping experience on our website. We take customer feedback on board and use this to improve the usability of the site. We hope you enjoy your products and find the website is more to your liking on your next visit. Thanks

Posted 8 years ago

“Great product”

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Posted 8 years ago

“A lovely range of reasonably priced china. The ordering process was user-friendly. Thanks.”

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Posted 8 years ago

“Great range and easy to navigate website with easy payment through paypal.”

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Posted 8 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews