Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.46

4.5 Rating 846 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.5

Based on 846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the exact goods I needed”

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Posted 8 years ago

“I accepted your 10% discount option for new customers, but could not add to my order at the end of paying, and therefore paid in full I await a response from my email which I sent. I will be happy to give another positive review if resolved Jan Herbert”

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Posted 8 years ago

“They resolve my query by email very quickly. I ordered the items I required and they were delivered promptly with everything well packed as you would hope for with crockery.”

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Posted 8 years ago

“Have been searching for fruit spoons for months & delighted to find them here. Purchase was a simple straightforward process. Happy customer😊”

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Posted 8 years ago

“I love your products. Was exited to place my first order.”

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Posted 8 years ago

“Fast efficient delivery. I bought 4 porcelain mugs, so happy with my purchase. They look even better in real life. Would highly recommend!”

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Posted 8 years ago

“Good quality and lovely design”

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Posted 8 years ago

“Nice and easy to order, could use welcome code to get my 10% off which was a shame.”

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Posted 8 years ago

“Good prices and a great range of white basics.”

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Posted 8 years ago

“Good value cutlery. Easy to use web site.”

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Posted 8 years ago

“I've placed several orders with Maxwell & Williams and the products have always arrived in perfect condition and very quickly. Will always be happy to order more.”

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Posted 8 years ago

“Lovely design good value I had bought 4 of the cups& saucers before . So I know they are good quality”

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Posted 8 years ago

“Came after 5 days!”

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Posted 8 years ago

“This came literally after 5 days! this is a record, I was so surprised. and looks exactly like in the picture. thank you!”

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Posted 8 years ago

“1. Mobile friendly application - makes a massive difference when companies invest in a website that works on your smart device. Makes shopping great 2. Delivered what was promised”

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Posted 8 years ago

“The quantitative data on the website is very useful, diameter of plates. This is important because the plates MUST fit in the dishwasher”

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Posted 8 years ago

“I like all the quantitative data on the website, diameter of plates etc as this is important as you stack them on your dishwasher.”

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Posted 8 years ago

“The ordering experience was efficient.”

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Posted 8 years ago

“They were able to replace a quality cappacino cup I broke 2 years ago. Excellent quality products and amazing service.”

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Posted 8 years ago

“Truly excellent customer service, fast delivery and if any problems with the delivery (e.g. breakage, they replace or issue a credit note.”

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Posted 8 years ago

Maxwell & Williams is rated 4.5 based on 846 reviews