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Mazzucchelli's Jewellers Reviews

4.3 Rating 151 Reviews
80 %
of reviewers recommend Mazzucchelli's Jewellers
4.3
Based on 151 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Mazzucchelli\'s Jewellers Reviews
Received the product in excellent condition . Cheers
Helpful Report
Posted 7 months ago
Thank you Ms. Tania for making this purchase happen and making sure I will get the item within 3 days knowing its coming from the east. And also to mandurah branch they are very accomodating. 100% recommendable price and service 👍
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Posted 7 months ago
Mazzuchelli's had a really good Black Friday sale and I purchased Tag Heur online getting a good discount. The watch was delivered to Garden city Booragoon as I requested , from where I picked up my watch. The sales people there got it ready for me and gave it to me .
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Posted 7 months ago
I bought my daughter some tear drop sterling silver earrings for her Birthday. She absolutely loves them. They really suit her. Thanks so much!
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Posted 7 months ago
Lovely everyday earrings and great customer service Thank you!
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Posted 7 months ago
Amazing service in online chat. Saved me an extra $400 from the Black Friday price! Best service online chat I have e ever had. Thanks Tania
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Posted 7 months ago
My order was attended to and delivered in record time!!
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Posted 7 months ago
Love, love love my earrings Bought them on line, so easy
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Posted 7 months ago
Very easy to purchase, fast secure delivery.
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Posted 7 months ago
I ordered some earrings and they came in a zip lock bag inside a Zamels pouch, not even a Mazzucchelli one. I will not be buying online again.
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Posted 8 months ago
very nice product
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Posted 8 months ago
Dealing with the jeweller themselves was great, a bit of a delay in replying but that went both ways. My major issue was that a $3600 watch was left in my front door step!!! Surely an item of this value should be only delivered to the door requiring a signature? Maybe Mazzucchellis needs to get onto Australia Post/Star Track and fix it sooner rather than later!
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Posted 8 months ago
Love it, purchased for my daughter’s Christmas present. Here berth stone. 🥰
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Posted 8 months ago
Would buy again next watch purchase
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Posted 9 months ago
Recently purchased something online but was coordinating with staff at TTP constantly for that purchase. The staff were friendly and helpful. Overall experience was good. Online service could be improved a bit with clear communication and detailed information.
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Posted 9 months ago
Great product as always but terrible shipping. Has taken over 2 weeks to come from less than 20km away, wrong item was sent and had to wait for the courier to return it before the item I ordered would be sent.
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Posted 9 months ago
Excellent shipping from Melbourne to Darwin just 3 days, and I bougth on Saturday.
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Posted 9 months ago
The service I received was very efficient and extremely helpful. Thank you Tania
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Posted 10 months ago
I wait for it .Thank you
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Posted 10 months ago
Good website, efficient service & assistance, speedy delivery. Generally a good experience
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Posted 10 months ago
Mazzucchelli's Jewellers is rated 4.3 based on 151 reviews