Mazzucchelli's Jewellers Reviews

Name: Mazzucchelli's Jewellers
Address: 36-38 Henley Beach Road, Mile End, Adelaide, South Australia
Rating: 4.37

4.4 Rating 104 Reviews

83 %

of reviewers recommend Mazzucchelli's Jewellers

Company Reviews

Product Reviews

Metrics

4.4

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

$Read Mazzucchelli\'s Jewellers Reviews$

Mazzucchelli's Jewellers 5 star review on 11th August 2024

Anonymous

Anonymous // 01/01/2019

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“Great sale price on the Tag Heuer watch for my husband. Super fast delivery over the Christmas period too. Presentation of packaging was beautiful.”

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Posted 10 months ago

“Love, love love my earrings Bought them on line, so easy”

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Posted 6 days ago

“Very easy to purchase, fast secure delivery.”

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Posted 2 weeks ago

“I ordered some earrings and they came in a zip lock bag inside a Zamels pouch, not even a Mazzucchelli one. I will not be buying online again.”

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Posted 1 month ago

“very nice product”

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Posted 1 month ago

“Dealing with the jeweller themselves was great, a bit of a delay in replying but that went both ways. My major issue was that a $3600 watch was left in my front door step!!! Surely an item of this value should be only delivered to the door requiring a signature? Maybe Mazzucchellis needs to get onto Australia Post/Star Track and fix it sooner rather than later!”

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Posted 1 month ago

“Love it, purchased for my daughter’s Christmas present. Here berth stone. 🥰”

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Posted 1 month ago

“Would buy again next watch purchase”

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Posted 2 months ago

“Recently purchased something online but was coordinating with staff at TTP constantly for that purchase. The staff were friendly and helpful. Overall experience was good. Online service could be improved a bit with clear communication and detailed information.”

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Posted 2 months ago

“Great product as always but terrible shipping. Has taken over 2 weeks to come from less than 20km away, wrong item was sent and had to wait for the courier to return it before the item I ordered would be sent.”

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Posted 2 months ago

“Excellent shipping from Melbourne to Darwin just 3 days, and I bougth on Saturday.”

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Posted 2 months ago

“The service I received was very efficient and extremely helpful. Thank you Tania”

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Posted 2 months ago

“I wait for it .Thank you”

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Posted 2 months ago

“Good website, efficient service & assistance, speedy delivery. Generally a good experience”

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Posted 2 months ago

“I gave it 4 stars as my expensive item was received partially open. I feel the item was not packaged securely enough.”

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Posted 2 months ago

“Watch arrived quickly and without issue. Excellent equality and exactly as stated. Questions were easily handled and it was a great price!”

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Posted 3 months ago

“The initial server wasn't too interested in assisting me and didn't listen to me when I said I was there to collect a watch I had purchased and then told me she didn't have my 'repair' there. I had to keep telling her 'it's not a repair, it's a purchase of a new Swiss Rado".... Then a much more friendly server took over and said to me 'of course, I have it here for you' She was amazing (the second one). She knew I was there for a new collection, adjusted the watch band and was super helpful. First one needed some customer service training.”

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Posted 3 months ago

“Sadly it is sealed so well I haven’t opened it as it is for my grandsons birthday in November so I hope it is as lovely as it looked on line. Finely my Grandson has had his birthday and he loved his bracelet.”

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Posted 3 months ago

“Amazing service and an exquisite piece - very happy”

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Posted 3 months ago

“Excellent customer service received by Tania via email when I enquired about the price of the watch. She was prompt with her response and I ordered the watch immediately. It arrived within the 2-5 business days and it is a perfect addition to my collection.”

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Posted 4 months ago

“Fantastic customer service by Tania, she was very helpful and went above and beyond with great satisfaction. The delivery was phenomenal arriving within 2 days. Can’t recommend these guys enough. One happy customer. Will be returning again”

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Posted 4 months ago

Mazzucchelli's Jewellers is rated 4.4 based on 104 reviews