Merchbar Reviews

Name: Merchbar
Rating: 1.31

1.3 Rating 398 Reviews

6 %

of reviewers recommend Merchbar

Company Reviews

Questions

Metrics

1.3

Based on 398 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Merchbar made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Merchbar 1 star review on 26th January 2025

Anonymous

Merchbar 1 star review on 7th January 2025

Audiel Limon

Merchbar 1 star review on 29th November 2024

Brian DeVille

Merchbar 1 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They lie. Ordered ONLY items identified as ones guaranteed for Christmas delivery on December 10th. They creat a shipping/tracking number and it just sits. Customer service is Pitiful! All lies. "Just wait" they say " give us until Christmas " then "give us until new years " they say! USPS JUST POSTED information on tracking number! It's JANUARY 1ST! EXPECTED DELIVERY IS JANUARY 9TH! ONE MONTH AFTER ORDERING! THEY HAVE HAD MY MONEY AND LIED TO ME FOR A MONTH! NEVER AGAIN WILL THEY SEE A PENNY FROM ME!”

Helpful Report

Posted 4 years ago

“Beware shipping scam. 1- Merchbar takes your money. 2- Creates a shipping label. 3- The item ordered is NEVER proccesed at any shipping distribution center.”

Helpful Report

Posted 4 years ago

“My order did not arrive by Christmas even though I paid $12.95 for quick shipping. When I called they said they would investigate and get back to me within 24 hours. It has now been 5 days since and not a word from them,. except to acknowledge my recent email of yesterday. The Jonas Brothers really need to look into how this company is mishandling their products. MerchBar sucks!”

Helpful Report

Posted 4 years ago

“Ordered two albums. Said they would have arrived before Christmas. They did not. Will never order through this company again.”

Helpful Report

Posted 4 years ago

“Warning to all. Sounds like delivery issues are a big problem with Merchbar. Don't order from them! We ordered in October still not here for Christmas. Are they a scam?”

Helpful Report

Posted 4 years ago

“Never again!!! I ordered a tee shirt from them on December 1st. After many attempts to find a tracking number, I emailed the company to find out where the shirt was. They responded by saying they would check with the warehouse. I finally received an email stating it shipped from California on the 15th... (side note, it could have been delivered here via bicycle in this amount of time!) It’s now Christmas Eve and I don’t have a gift for my Son-in-Law. Nice! We are gift-less while my money sits comfortably in their bank.”

Helpful Report

Posted 4 years ago

“Cristmas present did not arrived”

Helpful Report

Posted 4 years ago

“shipping times grossly exaggerated very slow and very poor customer service”

Helpful Report

Posted 4 years ago

“SO unreliable. I ordered a specific vinyl TWICE, one in August that never arrived or even shipped and then again in October when it restocked but instead of the colored variant I bought it was just the standard black. This has happened to multiple other people online, and dealing with their costumer service is an absolute nightmare. They take days sometimes weeks to respond and when they do it’s so clearly an automated generic email. 100% will never buy from them again.”

Helpful Report

Posted 4 years ago

“I have ordered multiple items from this site but the last time I ordered I did not receive my package. I contacted costumer service multiple times through phone and they say that I will get an email response within 1-2 days. I have tried calling everyday for the past two weeks. I have still not receive the package and they will not help me out. I have yet to revive a response from the company via email or any other means which leads me to believe that they have stolen over $200 from me. I find this very unfortunate that I will not only have to disappoint my daughter for Christmas but I am also out of $200 that I will never get back. I find it completely ridiculous that it’s been over a month with nothing from this company.”

Helpful Report

Posted 4 years ago

“They didn't process my order. No confirmation. Called and spoke to "customer service", said she was "escalating" request. Haven't heard back. Processing refund through Paypal. I usually check reviews of sites before I order. Didn't on this. Save yourself the aggravation, order from Redbubble.”

Helpful Report

Posted 4 years ago

“There is absolutely no communication with customers. I ordered a $60 hoodie over a week ago and the order is still in "processing". I cannot get anyone to give me any indication of when I can expect the hoodie to ship. Guess I won't be gifting it for Christmas.”

Helpful Report

Posted 4 years ago

“DO NOT ORDER. Contacted an hour after I placed my order to attempt a shipping address change and they said it was not possible because the order had already shipped, however it's not supposed to arrive for another two weeks and there's no reason why they shouldn't be able to change it or cancel my order.”

Helpful Report

Posted 4 years ago

“Don’t buy from this company!!! They don’t ship ur items remotely on time. They don’t reply to emails for returns. Buy ur merch right from the bands and skip the unorganized mess that is merchbar”

Helpful Report

Posted 4 years ago

“I ordered a Band T-shirt and after a couple of weeks it arrived. The quality of the T-shirt is terrible. It is harsh stiff cotton and the print on it has an error and looks as cheap as hell. Waste of $60. I should have bought a knockoff from the markets for less and get the same quality.”

Helpful Report

Posted 4 years ago

“Ordered a dope lemon tshirt, reached out to them after 1 month and they told me it had been delivered and that I should "check my mailbox"....never had customer service like this. Avoid these scammers, I never have trouble with AusPost deliveries.”

Helpful Report

Posted 4 years ago

“this is absolutely ridiculous! I ordered a present for my dad for fathers day and it is now thanksgiving and they still haven't shipped the order and keep telling me it's on backorder with absolutely no help or assistance. I am so fed up with reaching out to them just to receive no answers. don't buy from this site it is a scam!!! the delivery was Not on time. it never came!!!!”

Helpful Report

Posted 4 years ago

“If you try to cancel order - they'll tell you that it has already been send. Even within the minute after ordering...”

Helpful Report

Posted 4 years ago

“Absolutely useless. I have ordered what I thought was a limited edition vinyl which is why I couldn't find it anywhere else through their link on Spotify and it looks like I won't be getting it. I am really annoyed.”

Helpful Report

Posted 4 years ago

“I ordered , a pair of "5 Seconds of Summer "pajamas ,over a Month ago and every time I email them ,they keep saying they have to check ,with warenhouse.......I have had it!! I will never shop with them again ,and I am passing the word to all my friends.”

Helpful Report

Posted 4 years ago

Merchbar is rated 1.3 based on 398 reviews