Merchoid Reviews

Name: Merchoid
Rating: 4.60

4.6 Rating 1,150 Reviews

91 %

of reviewers recommend Merchoid

Company Reviews

Questions

Metrics

4.6

Based on 1,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every year since 2017 I have treated myself to at least 1 (sometimes 2) jumpers for Christmas and every year I choose Merchoid. The products are always of a good quality and delivered to me promptly. Any gender and any age will find something, fandom related, to love from Merchoid!”

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Posted 4 years ago

“Excellent quality jumpers with awesome designs topped with first class delivery, cantvask any more than that.”

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Posted 4 years ago

“If you’re a fan, you need to buy merchandise from these guys❤️”

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Posted 4 years ago

“You can tell a lot about a company when things go wrong and how they handle things. Still awaiting refund for item which was out for delivery 2 weeks ago but has been lost. Courier confirmed they can't locate it, no response from merchoid when asked for replacement, waited for 5 days and then started a case through PayPal. A week later (so 2 weeks on) I am almost £100 out of pocket and merchoid refuse to even discuss refund (for first week I asked for replacement). Communication has been terrible and no apology or trying to placate whilst they look into it. They just ignore messages, don't give a time frame for resolution, wouldn't even discuss sending replacement. Only got any response when escalated via PayPal. Just hope I can get money back.”

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Posted 4 years ago

“Great new Christmas jumper”

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Posted 4 years ago

“Great and quick service, delicate item packaged well.”

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Posted 4 years ago

“Great merch, speedy service, can’t ask for any more!”

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Posted 4 years ago

“Great merchandise, fast delivery, Jumper wasn't the right size so had to return it but great return service”

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Posted 4 years ago

“I was surprised just how quickly my new Christmas jumper arrived and as always, the quality is excellent and I can't wait to wear it at work. Will definitely be shopping here again 😁”

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Posted 4 years ago

“Exactly as described delivered quickly 5*”

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Posted 4 years ago

“Great range of themed merchandise. Bought the game of thrones Christmas jumper for my son. I am sure he will love it on Christmas day.”

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Posted 4 years ago

“Love the top great quality and price”

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Posted 4 years ago

“Delivery took a bit longer than expected, great products if a little expensive”

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Posted 4 years ago

“Great selection and delivery was very quick. Received exactly what was ordered, its a present so not sure if it's the right size but return policy seems fair if there are any issues.”

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Posted 4 years ago

“I orderd 2 Christmas jumpers from Merchoid, 1 arrived within days the other was held up. When I checked my order and saw expected delivery date as Nov 22, I ordered a similar jumper and hoped the other one may arrive before then, however the following day I was offered to swap ar get a full fecund. As I was hasty to reorder I took the refund, at that came through the next day. Great products, excellent dispatch time, excellent communication and all in all, excellent service.”

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Posted 4 years ago

“Fast service and great communication. Products really good quality too.”

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Posted 4 years ago

“Very happy with both the quality and prompt delivery”

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Posted 4 years ago

“Very happy with my purchase. Christmas jumpers were very good quality and worth the price paid. Sizes were spot on ordered a L and S and they fit perfectly.”

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Posted 4 years ago

“Easy to order, delivery received before time and items have all been of good quality”

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Posted 4 years ago

“My order came super quick. I'm really happy with it”

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Posted 4 years ago

Merchoid is rated 4.6 based on 1,150 reviews