Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,284 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service here is always great and speedy. Some are better at installing than others, the guy who works there is awesome. Cheap to purchase but am a bit disappointed that you have to pay 15$ each time you want to replace it. Mine started to peel and I thought by hearing "lifetime warranty" it would be replaced for free which it was not. Love the quality of this product and won't be using anything else for any future phones or devices!”

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“Their customer service is excellent. I've bought several items and anytime I had a question or adjustment they were quick to act and very professional.”

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“I was able to find great protection for my families phone investments online.”

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“gave a stylish look for my cellphone”

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“PLEASE DO NOT WASTE YOUR MONEY ON THIS COATING PRODUCT CAME OF TWICE IN SPACE OF ONE WEEK. I HAVE BEEN REFUSED A REFUND I HAVE MY RECEIPT LESS THAN TWO WEEKS AGO I WILL BE CONTACT TRADING STANDARDS”

Helpful Report

Hi Debbie, Please email us at help@moutfitters.com. We would be happy to assist you in getting a refund!

“Durable protection for my investment and lifetime warranty to boot.”

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“Grear products and amazing customer support and service. 5 star for Both..”

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“I Had an issues in one of the kiosk and raised my concern to USA team and they have provided such an amazing customer services which is always a dream of any customer. Thanks you guys for all your support and cooperation”

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“Disgraceful team at the Newcastle branch ignorant and manager no better. Product unusable and peeled off so discarded and refused refund. Would not recommend don't waste your money.”

Helpful Report

Hi Louise, We are so sorry about your experience at the Mobile Outfitters kiosk in Newcastle. We pride ourselves on great products and customer service, and would like to make it up to you. What can we do to correct the situation? We look forward to hearing from you. Again, we apologize for the inconvenience.

“Rubbish item and terrible customer service. Reported to trading standards.”

Helpful Report

“Disgraceful team at the Newcastle branch ignorant and manager no better. Product unusable and peeled off so discarded and refused refund. Would not recommend don't waste your money.”

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“Totally disappointed when i opened 1st one, don't know how worst are other gonna be... It is torn(cut) in middle! Check the photo attached, All 5 stickers were rolled inside tubes and rolling made sticker displace from base sheet. Not a worthy buy! Less than a star.”

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“I have ordered 5 skins for my huawei p9 plus, i haven't received shipments or any order updates except my order confirmations, mobile outfitters have not provided with tracking number too... My shipment #100019188 shipment via USPS, i expect seller to update me with tracking number at least to track my shipments.”

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“I ordered five skins for the Huawei mate 9. There are too many parts and they don't fit very well. There are three (!) parts for the back of the phone which makes it look really cheap. Instead of one sleak surface it is now covered with lines from the different parts. If this had shown in the images on the web site I would not have bought any skins from Mobile Outfitters.”

Helpful Report

Hello, We are extremely sorry to hear that we have disappointed you. We pride ourselves on providing amazing customer service and would like to make it up to you. What can we do to correct the situation?

“Mu son got he's phone coated in the White Rose shopping Centre last sumer, he's got a history of destroy phones after a few months the coating did get a few marks. We had to take the phone to be repaired after it suffered a internal problem, wen we took it back to the shop and they took the coating of even the staff were amazed that the phone under the coating looked brand new!! Took it back to apply the warranty were they just charge you installation that is £7 if you take your prof of purchase and old coating and got my Samsung s8 done this time. You have a loyal customer here! Product is amazing and the staff at white roses are amazing nothing else but friendly and polite 5 stars from me thanks guys and thanks mobile Outfitters! 5*”

Helpful Report

“Got a samsung s8 before release date. Flip covers were not on sale so i thought clear coat......£45, shouldnt have bothered. Orange peel application annoyed me then a month later the cover started to peel. Took it back and they wanted £14 to replace it as it was after the 14 days. No chance. Ripped the crap off and went to EE for a proper cover and screen protector. Far better option. Stay clear. Waste of money.”

Helpful Report

Hi Gary, We are extremely sorry to hear that we have disappointed you. We pride ourselves on providing amazing customer service and would like to make it up to you. What can we do to correct the situation?

“I'm using on more than 5 equipment and I'm always satisfy. Good product.”

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“poor product , kept peeling off phone refused refund. poor customer service”

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“I had a very bad initial experience at Clear Coat Aberdeen but your customer support have been fantastic, is like to say a huge thank you to Janice Snowden.”

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“Clear coat is great on my iPhone 7 plus jet black but I found it hard to put a bumper case on my phone after it was installed. I know the reason to get clear coat is to eliminate the need for a case but I didn't want to risk it I figured if I dropped it onto concrete or rough ground my phone could dent or possibly rip the clear coat on the phone resulting on me needing to purchase another clear coat, the clear coat was great to start when I got my bumper case fitted over it but eventually the case has pushed on the the clear coat and bubbled all four corners of the phone including the bottom of the phone. I found that the bottom corner of the clear coat would come loose allot and I would have to stick it back down but eventually dirt got under that corner piece and I could not get it to stick anymore even with the supplied liquid so I had to trim it off to stop it from lifting the rest of the clear coat, the cut out for around the camera has came loose at the top also and now there is a lot of dirt collected in that piece of the clear coat and I do not want to mess with it because I am afraid of damaging my phone. But I don't think any of these issues would have came about if I had just left the phone with no case on it and to be honest after all of that the clear coat has been great and I would reccomend it to anyone who doesn't want a case on their phone and want some protection from drops it was easy to put on and manoeuvre into the correct position thanks to the liquid supplied in the clear coat pack I have already recommended it to family friends and work colleagues the only thing stopping them from getting it is because there is no store in Belfast Northern Ireland which I think mobile outfitters should seriously consider expanding to. I think they would get a lot of good business here because there is nothing that offers the same protection and characteristics as clear coat does in Belfast.”

Helpful Report

Mobile Outfitters is rated 4.4 based on 5,284 reviews