Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,284 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TRUST ME. If you’re clumsy and you need a solution for your iPhone. Get the Fusion Bumper. It will change your life. Sometimes I just drop my phone for the fun of it as I know it won’t crack or break. It has been probably the best device protection investment I have ever bought. Really really really can’t live without it, thanks.”

Mobile Outfitters 5 star review on 25th September 2017

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“Recently had my new Louboutin’s clear coated. Took them for a test last night at a club in London. I will say one thing. WOWZA. It lasted a hard night out full of dancing and walking. I feel like I can wear them a lot more now as I’m not as scared about scuffing the bottom up as it will remain brand new. Flipping so happy, thanks so much.”

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“Clear coat is a life saver of a product. Had it on 5 of my phones and never had a problem with this product. There various versions clear, matte and fusion. The best thing about it is it goes from edge to edge protection. Also it makes you phone 100% scratch proof. Best protection I've had yet shout out to clear coat Braehead amazing customer service”

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“I have never had such good customer service from a lovely man called Chris he showed me the advantage of clear coat on how it does smashnot break like tempered glass and is %100 scratch proof and is far far superior to tempered glass”

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“The staff made me feel wanted at the kiosk instead of most case places. They usually just pass you off to a rubbish case. The product it’s self was top notch! Barely noticed it on my phone and wouldn’t go for a case now.”

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“You honestly can’t even tell the protection is on the phone. My phone not only looks fresh but also is protected! Also, I have noticed a reduced amount of fingerprints and smudges on the screen which is a bonus.”

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“Mobile Outfitters had the solution I needed, I showed them my phone and asked which is the best protection I should get with no idea and they listed options for me and directed me to choose the best choice.”

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“S8 done in matte I like the fact it doesn't get smudges and the look and feel of it just don't like the fact it dulls the brightest that's the only reason for the 4* Good products and friendly and professional staff ( White Rose Leeds shopping center)”

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“The real feel style skin is a must for anybody who wants to jazz up their phone and keep it protected. Worth every penny as I've wasted money before on pointless cheap cases that don't do the job. I'm over the moon with my purchase from the kiosk in Trafford, the staff were extremely helpful and a variety of options were offered to me.”

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“Had to get all 3 of my messy, clumsy kids iPads protected before they got all battered up. Feel a lot better now they are all full body protected and near enough smudge proof, no more sticky screens haha. Thanks guys.”

Mobile Outfitters 5 star review on 20th September 2017

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“Have had my iPhone 6s Plus full body clear-coat protection for about 3 months now. Utterly impressed with the durability of the product- has remained scratch/crack free through many rough falls and drops. Thank you to the team at Mobile Outfitters for an amazing investment.”

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“I recently went to Birmingham bullring and protected my iPhone with the clear coat 360, as a very clumsy person I find this product fantastic my phone is immaculate and I will be recommending to all my friends and family, especially with the new iPhone 8 coming out which is all glass eek !! If you want your phone free of scratches and damage this is your best bet!! definitely the best product on the market, also staff were very helpful and took the time to go through all options available Thank you for your service mobile outfitters :) Clear coat get my vote !!!!!”

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“Terrible product. Began peeling after a couple of days. I sent a complaint email but they didn't reply for 3 weeks, meaning I could no longer get a free replacement. They are then demanding that I go into a store which is miles away and would cost me stupid amounts in transport. Don't use them...”

Helpful Report

We are so sorry about your experience at one of our Mobile Outfitters kiosks. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Great product does exactly what was sold to me. Have had it a few months now and no problems at all. Highly recommend it to anyone. Worth the money”

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“The customer service was amazing as they explained everything to me and to see the process happen right in front of my eyes was great. I am very happy with the end result and now I don't need a case on my phone. Love it”

Mobile Outfitters 5 star review on 19th September 2017

Helpful Report

“I purchased the product on the 3rd September 2017 the following morning the product came off the first chance I had to return with the product was 9th September 2017 were I asked for a full refund of £55 under the consumer act 2015 because I feel the product was unfit for purpose only to be told I can't have a refund even though that's against the law. I have since sent several emails and even had a conversation with someone from clearcoat, I also have a couple of reply emails from them 1 saying they would be happy giving me a refund yet now they are ignoring all my correspondence to try and resolve this issue. I am more than happy to take this further if I need to even court if that's the only option I am left with. It's not about the money its the principle I no longer have the product on my phone and £55 worse off”

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“We have had 2 phones done both have bubbled/started peeling within hours, both phones have been re-wrapped and both have started to peel off straight away. The attitude of the staff in Braehead is shocking I would never speak to a client in this manner. The product is simple not fit for purpose.”

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“False advertisement I thought lifetime guarantee meant you can get the clear coat replaced for free after reading the terms and conditions I have found out that to get a replacement after the 14 days it will cost me £12 I paid £45 for a protector that doesn't protect the phone screen from cracking also the original clear coat isn't self healing I've scratched my clear coat and it hasn't self healed not happy with this”

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“Mobile Outfitters in Lenox Mall in Atlanta is a Fraud. They don't stand behind the wonderful Lifetime guarantee thats proudly promoted on Mobile Outfitters website. We've had nothing but a horrible experience. First, we were told to get the full wrap; within 48 hours it was peeling. Apparently the person who installed it did a shotty job. The second installation resulted in a broken screen on my phone after it was dropped. After discussing with The Atlanta (Lenox Mall location) they refused to honor heir warranty and instead gave me reasons why they couldn't and didn't stand behind their promise. #Fraud”

Helpful Report

We are so sorry about your experience at our Mobile Outfitters kiosk in Lenox Mall. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Hi to all I initially saw the stall in white rose and did some research on them since I was struggling to get a proper protection for my Samsung s8, I did read a few bad reviews on them but saw a few good ones so I decided to give them a try since most of the time people only leave a review to complain and not congratulate ( this is my first congregational review) So like I was saying gave them a try it's been over 2 months now and I can say I'm happy of my choice the protector is great and the workers more then helpful people have to understand that there not buying a magical phone case its not going to make your phone indestructible and you still have to take care of your phone ! But it's a great product and good staff! Christian.”

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Mobile Outfitters is rated 4.4 based on 5,284 reviews