Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

“bkjolnkllkm”

“Amazing customer service at your lakeside store went and purchased fusion full body bumpers that are truly amazing and defiantly does what it says on the tin. I purchased 4 I phone 6s/7 bumpers with fusion full body. The best thing was that this was demonstrated and installed professionally by the owner himself and can’t thank this company as my 2 daughters have dropped their phones since and it really has protected their phones”

Helpful Report

“Case peeled of in less than a week so they tried upgrading from a original to matt case but to see if this would be better, and then charged me an the £10 for the upgrade. I had it replaced three times and they tood me that after 14 days I would have to pay to have it refitted. After having it refitted three times I decided it was no good and did not want to have to keep travelling to the stall to get it refitted all the time. I then asked for a full refund and they said that they could not give refunds at the stall. They gave an email address for the franchise holder in the uk but no response from them. I then went to the company website and contacted them from there. I got through to the us side and they transferred me to an agent in thr uk and thenyall they could give me was a free refit which after three refits was not what I wanted they also said their policy states they cannot give a refund. I then told them that uk law states that they have to give me a refund. After this I have not heard from then since and it has been over a month and a half. Would not recommend as not fitt for purpose and poor customer service.”

Helpful Report

“Had my iPhone 7 done at Intu Watford was told it had a life time warranty so I paid £45 within less than three weeks it started to peel i took it back to mobile outfitters only to be told I had to pay £12 pounds to repair it i refused to pay it as they obviously didn’t do the work properly emailed mobile outfitters uk a couple of times with no reply. Terrible workmanship and customer service Do not recommend”

Helpful Report

We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Great service in the UK not sure why people put false negative reviews I have used them for years and products and terms and conditions explained very clearly. Can’t praise the Uk team enough. Just purchased 4 I phone 7 fusion full body bumpers on Boxing Day. They are amazing and recommend anyone to buy this protection.”

Helpful Report

“After two weeks and a half top film started to peels off, on their Facebook page in their description they say that if it peels off/scratches you get free replacement, wrote to them and being told that I had to pay £12, when I pointed of their description they started to attacking me saying to go back to my country (I’m from Italy but I’ve been living in UK for more that 2 years)! Outrageous!!!! They blocked me, cannot contact me, not answering email on main website either. DON’T BUY FROM THEM!!”

Helpful Report

We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Had clear coat done in the past on my phone in Leeds White Rose have gone and done two iPhones X in the full fusion in Leeds trinity really happy with it and great staff they are really friendly and professional guys”

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“Very good experience with the staff at the stall ,producs amazing and the matt improves the look of my phone , highly recommend”

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“The staff at the bullring were amazing with the apple iPhone X fussion full body. Explained the product and demonstrated with their own mobiles. I recommend definitely worth every penny 🤗😃”

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“My son bought this just over 2 weeks ago and peeling already, went to return it and they asking for more money... lifetime warranty my a***, when we called the manager he was nothing but rude and unhelpful, extremely disappointed. Don’t waste your money!!”

Helpful Report

We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Great product and fair price considering the lifetime warranty. Really friendly staff at the Cardiff store and quick service.”

Helpful Report

“Top Panzerfolie, mein Smartphone ist schon ein paar mal runter gefallen, dank der Panzerfolie nichts passiert. Kann sie nur jeden empfehlen.”

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“Been using clear coat on my iPhone since it opened up in Leeds White rose and I love it now they have opened up in Leeds trinity and have gone to get my iPhone X done in the fusion it's a great product for people that want to protect there phones from day to day damage also the staff are really good I always have a good laugh with them when I go to get my gadgets done or warranty my existing ones”

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“Got the matte wrap for my iPhone 7plus to protect the screen 2 months ago. My phone fell out of my hand while bending over to pick up my daughter and my screen just shattered. When it fell I wasn’t really concerned because I thought I was “covered”. Imagine my surprise when I picked it up and the screen was completely shattered. Not good at all.”

Helpful Report

We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Got it fixed three times within two weeks as application was poor, screen just looks greasy, awful application - do not recommend. Hairs and black patches and peeling off at having it done for less than 10 seconds - wasn’t applied properly. Awful.”

Helpful Report

We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“I agree with the review below. The sharpness of the screen definitely decreases and the phone becomes slippery because of fingerprints and grease. It really isn’t worth spending £50 on this product. I regret wasting the money.”

Helpful Report

We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“The screen on my iPhone X is simply not as clear or as sharp as it is without this coating. And that is what we paid the megabucks for! Also it’s simply wrong to claim that it helps diminish fingerprints. This coating is nothing but an annoying grease magnet. The phone becomes really slippery and several times a day I find myself trying to get the oil like substances off the front and back. Despite having spent £50 I’m thinking of peeling it off and taking my chances against scratches. It’s a shame because in principle it’s a great idea and could have been ideal for people like me who hate cases that hide the sleek design. I cannot recommend this product.”

Helpful Report

We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“I love being able to carry my phone without any worry of it getting dings and scratches because of the tough skin form Mobile Outfitters! :-) No need for a bulky case either if you don't want one.”

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“Plain and simple clear coat is the best you can ask for smartphone protection”

Helpful Report

“I had a clear coat protection done sometime around the end of December and start of January, so it has been less than 9 months and earlier today, I dropped my phone on the floor causing it to crack the whole screen completely. It is in pieces. I am extremely disappointed in Clear-Coat because I thought it was going well but after today's incident, I don't believe the lies that your professional staff have told me, since my phone has been damaged. I demand a refund and Clear-Coat to cover the cost of fixing the screen or pay for a new one - this is the least they can do because it is not just the screen that has taken hits, the body of the phone has dents too, but as your website says Clear-Coat is "military grade" this shouldn't happen. But it has. However, I am willing to ignore these dents on the sides if a refund and cover cost is paid. Otherwise I can easily take this matter into my own hands and give you a bad reputation since a number of statements in your website are false, because my phone is damaged ('Military grade strength"), it always has fingerprints on the screen ("resists fingerprints") and the protection slowly peels off at the bottom ("self-wetting adhesive" "reusable").”

Helpful Report

We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Mobile Outfitters Reviews