Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St, Suite 106, Philadelphia, Pennsylvania
Rating: 4.43

4.4 Rating 5,494 Reviews

86 %

of reviewers recommend Mobile Outfitters

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-383-1656

Email:

help@moutfitters.com

Location:

3901B Main St,
Suite 106,
Philadelphia
Pennsylvania
19127

Write Your review

Tell us how Mobile Outfitters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the staff and great support. Love my new cover ,highly recommend them.”

Helpful Report

Hi Nathan, Thank you for taking the time to share your positive feedback with us! We're glad you love your Mobile Outfitters product!

“People and products are fantastic”

Helpful Report

Thanks so much for taking the time to share your positive feedback with us. We do our best to provide our customers with great service. I'm so glad we were able to provide you with that. If you ever need assistance you may contact our helpdesk at: help@moutfitters.com We are always happy to help!

“Love the products”

Helpful Report

Thanks so much for your taking the time to share your positive feedback with us! We're glad you love your Mobile Outfitters product!

“Absolutely great!!!”

Helpful Report

Thank you for taking the time to share your positive feedback with us. Glad to hear you are enjoying your Mobile Outfitters products. If you ever need assistance please feel free to contact our helpdesk at: help@moutfitters.com We are always happy to help!

“Really good would recommend”

Helpful Report

“Had one phone covered and was very happy so returned to the Trafford Centre and was total ripped off with two phones partially covered and done badly !!! customer service is shocking as onee they've had your money their not interested and just give you the runaround by email”

Helpful Report

Hi Joanne We are sorry about your experience at the Trafford Centre location. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Very pleased with how my phone looks. Nice products and good customer service. Thanks”

Helpful Report

Hi JM Thanks so much for taking the time to share your positive feedback with us! We're glad you are enjoying your Mobile Outfitters product!

“Strongly advise against this company, had two fones done, my husband's screen smashed and my cover peeled off In no time, returned them twice too no avail as there was no manager available and basically staff couldn't care less, one even commenting about yet another complaint about the product, £90 wasted on a product not fit for purpose.”

Helpful Report

Hi Deb, I am so sorry about your recent experience. I’d love to personally assist you further. In order to do so I will need more information and some specific details. Because I want to respect your privacy, please email me directly at help@moutfitters.com I look forward to hearing from you soon. Best Regards. Millie Customer Care Representative

“Been back twice with my phone , keeps peeling off and doesn’t work. Staff were rude and asked for £12 pound to be paid to replace a faulty product. Rip off, don’t fall for it.”

Helpful Report

Hello- We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. In order to better assist you, please email our customer helpdesk directly at help@moutfitters.com We want to further assist you. Again, our apologies for the inconvenience. We look forward to hearing from you.

“I absolutely love the products they make and would recommend to everyone. Keeps my phone safe and protected even from falling off lifeguard stands on to concrete. I highly recommend there products.”

Helpful Report

Thanks so much for your taking the time to share your positive feedback with us! We're glad you love your Mobile Outfitters product!

“This product is an expensive scam...Don't waste your money. Peels off in no time, paid the £7 for replacement, which was a mess, live too far away to keep running back and forward. This company should not be able to keep trading and scamming people!!”

Helpful Report

Hello Jackie, Thanks for reaching out to us. I am so sorry about your experience. In order to better assist you further I will need specific details like name and address of the location, copy of your receipt, etc. Because I will need this information and want to respect your privacy, please email me at help@moutfitters.com so that I can continue to help you! I look forward to hearing from you.

“Love how these StyleSkins give my phone a whole new look!”

Mobile Outfitters 5 star review on 30th July 2018

Helpful Report

Hi Erica, Thank you for sharing your feedback with us! Glad to hear you are enjoying your Mobile Outfitters products.

“very good products for Samsung phones especially my edge hard to find screen protector that works”

Helpful Report

Hi Aimy! We are so happy to hear that you are enjoying your Mobile Outfitters products! Thank you for sharing your Review with us.

“Thank you for your fast and great customer service. I appreciate your help.”

Helpful Report

Hi Elizabeth. You're very welcome! We are glad we were able to help you out. Also, thank you for your kind words. We really appreciate it. We are here to help anytime just contact us at: help@moutfitters.com

“the protection made my phone looks really nice and smooth and easy to hold. It's way better than using a phone case. Thank you!”

Helpful Report

Hi Ayoub, Thank you for your kind words and thanks so much for taking the time to share your positive feedback with us.We are glad you love your Mobile Outfitters product. If you ever need assistance do not hesitate to reach out to us at: help@moutfitters.com We are always happy to help.

“I want to thank Mobile Outfitters Customer Service. I contacted them by email and they were very helpful in resolving my issue. I'm glad I reached out to them first and looked for them to resolve my issue and help me before bashing them all over social media like some people do to companies. You get more help by being nice. If not Karma gets you in the end. Thanks guys at Mobile Outfitters. Very happy customer.”

Helpful Report

Hi Happy Customer! Thank you for sharing your feedback with us. We greatly appreciate it. You are very welcome, we are always happy to help. You can reach us anytime at help@moutfitters.com

“In my line of work I drop my phone many times through the day. I had seen a video with Mobile Outfitters. I went to the kiosk and I talked with the attendant there. I asked questions and wanted to be sure how this products worked. The attendant was very nice to explain the differences to me of all the products. They are all different. I choose to go with the Fusion products. They are more expensive but they give the best protection. I will be back to post another review in a few months as I use the product to see how well it is.”

Helpful Report

Hi Amr, I want to thank you for taking the time to share your positive feedback with us. We do our best to provide our customers with great service. I'm so glad we were able to provide you with that. If you ever need assistance you may contact our helpdesk at: help@moutfitters.com We are always happy to help! I look forward to your follow up Review.

“I bought into the hype about their mobile phone covers and bought to protect my entire phone. I noticed the next day that one side of the cover was coming off. I was on holiday so couldn't do anything about it. I went back and was told to pay a fee to get it replaced. I got it replaced and the next day went to see my parents. I did not have access to one of their distributers in the town my parents live. I noticed staright away that my phones screen was pixelated probably due to too much liquid being applied. I now have to go to the original distributer and pay a fee to get my protector replaced again to no fault of my own. One of the worse customer experiences I've had when it comes to phones.”

Helpful Report

Hi Harvey, Thank you for reaching out to us here at Mobile Outfitters. We are extremely sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please contact our helpdesk directly by email at: help@moutfitters.com They can better assist you further.

“Complete waste of money, was told this case would protect my phone from damage, scratches and the coat was anti slip, within the first week my phones slipped out my hand dropped to the floor leaving me with a cracked phone front and back. Poor customer service at the Birmingham stale, all I was told is no refunds are given and the sales advisor that had sold this case to me even had the cheek to find it funny.”

Helpful Report

Hello. I am so sorry about your experience at the Birmingham location. I’d love to further assist you, but I will need specific details like name, receipt, order number, etc. Because I will need this confidential information and want to respect your privacy, please email me at help@moutfitters.com so that I can continue to help you!

“Very helpful! Explained the difference between Clearcoat, fusion and Styles. Super easy and love the 100% life time swap out guarantee. Def going to get fusion for the rest of my gadgets”

Helpful Report

Thanks so much for taking the time to share your positive feedback with us! We're glad you love your Mobile Outfitters product!

Mobile Outfitters is rated 4.4 based on 5,494 reviews