Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,284 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my new iPhone 6s+ covered with the fussion protector and since having it done at white rose 26/11/2016 my Bluetooth device has been what I thought was faulty so I went to buy a new Bluetooth device same as before same problems the device just disconnects from phone so I would really like a refund if this is possible asap”

Helpful Report

“Screen protectors are great no finger prints or smudges stay on them”

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“Very good urethane skin. I chose the glossy one. It fits very well on my iPhone 7 Plus. I've only 2 little complaints: 1) the bottom of the phone remain unprotected; 2) after 2 weeks of normal use, on the skin appeared few scratches and airlines..not so good to look.”

Helpful Report

“Had both mine and my partners phones done at white rose centre. both peeled on bottom corners straight away. Returned to white rose to have them fixed within 14 day period where the customer service was terrible! Both phones where re done at a charge of £5 extra for a colour change on the back of a iPhone 6s and £10 extra charge on an iPhone 7. Within one day of them being re done they both started to peel. Went back the day later to be told they do not offer a refund and that all they could do is stick them back on, all the girl on the counter did was apply heat and stuck on. Peeled once again within a day Wouldn't recommend the product to anyone. Now left with the situation of having spent £100 on 2 products and no chance of a refund!!”

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“They have great products! Unfortunately price for replacements double”

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“Seriously love these screen protectors. Amazing. Won't ever buy anything else. Outfit my entire family in them. Still recommend having a sturdy case on the phone, but the screen protector is key.”

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“I mostly go to the First Colony Mall, They have the best service and I always get the Matte Finish it is awesome. I would recommend everyone to get it.”

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“Product hasn't been delivered and my credit card has been billed already.”

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“Bought the clear coat for iPhone 7. Loving it.”

Helpful Report

“Great screen protector for the Note 7. Fits great, even with a case.”

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“Hi.. for almost 2 days installed clear coat matte.. very satisfied.. there is no bubbles and peel off even after wash my phone.. I have dropped my phone about 1 metre in height but i think this coating save my phone from being crack.. later wanna change to clear one.. because matte hiding the shining of my samsung galaxy..”

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“The product is excellent and the shipping reached much faster than expected.”

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“The product is excellent and the shipping was faster than I expected.”

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“Went to the Glasgow brahead stall to get the clear coat fitted to my new iphone 7, very friendly staff and happy to give my phone to be done. However after it was done, I noted line on the front, so went back after 1 hour and they redid the front. had some bubbles on back but was told this would settle down. I paid £5 extra for the matt finish on back as I had the matt black iphone 7 so total of £45. However after few days noticed the edges are just almost peeling off. Went to another Edinburgh gyle stall and guy told me they didn't do a good job with the finish on it, and he doesn't recommend getting the matt on the back, because the glue isn't strong enough and he didn't think it would give a good finish (wish i was told this in the first place) He redid the back again but loads of bubbles already after a couple of days. Maybe would have been a different experience had I , had a different phone. Unfortunately not happy with this experience.”

Helpful Report

Hi Jay - I’m very sorry you were not happy with your Clear-Coat! I’d like to do whatever it takes to make it right. I’d be happy to: 1. Have another sent out, free of charge 2. Refund 100% of your purchase price 3. Send you a different product, free of charge Please let me know if there’s anything I can do to turn your frown in to a smile :-) Thanks!!

“Great wrap. I've used dbrands and slick wraps, and i must say Mobile Outfitters is by far the best. Easy to install, offers great protection, and the price is right. Highly recommended.”

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“Im very happy. Good product.”

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“Hi there 2 weeks ago my girlfriend and I both had clear coat protectors put on our phone s costing £85 within a day the corners of both phones started to,peel away and bubbles appeared ,we took them back to the stall in the metro center Newcastle upon Tyne where they replaced them without fuss which we were pleased at .2 days after that was done the same problem accrued so took them back again and got the same result .not happy at all with this product as it does not do what it says on the advert.iv e mailed and left my number with the company several times with no luck.what can be done about this anyone?”

Helpful Report

Hi Dave - I’m very sorry you were not happy with your Clear-Coat! I’d like to do whatever it takes to make it right. I’d be happy to: 1. Have another sent out, free of charge 2. Refund 100% of your purchase price 3. Send you a different product, free of charge Please let me know if there’s anything I can do to turn your frown in to a smile :-) Thanks!!

“I recently wrote a review about Clear Coat protector for my LG G5. Eric Griffin, co-founder of Mobile Outfitters, emailed me and offered to replace my product or refund my purchase price. I was very impressed with the response as we exchanged several emails back and forth. I wished a replacement would've worked because I liked the protector. My money was refunded within minutes of my request. Well done!”

Helpful Report

“Hi. I had Clear Coat protector applied to a new iPhone7 at White Rose Leeds. After 2 days I noticed that there were dints over areas of the front screen. It was replaced under installation warranty. Now a week later the same problem. I have no idea how they are caused as I am very careful when putting the phone into my pocket or putting it down. Has anyone else noted this issue. Dints are only seen when a bright light is directly over the screen. All in all not convinced of durability of the product.”

Mobile Outfitters 3 star review on 3rd October 2016

Helpful Report

Hi Derek, I’m very sorry you were not happy with your Clear-Coat! I’d like to do whatever it takes to make it right. I’d be happy to: 1. Have another sent out, free of charge 2. Refund 100% of your purchase price 3. Send you a different product, free of charge Please let me know if there’s anything I can do to turn your frown in to a smile :-) Thanks!!

“I liked the screen protector, but whenever I wore my sunglasses imperfections of installation appeared as bubbles on the display. Thought it was my phone and tried to take it into T-Mobile store, but the problem went away whenever I entered (cause I put on my regular lasses).”

Helpful Report

Hi Edward, I’m very sorry you were not happy with your Clear-Coat! I’d like to do whatever it takes to make it right. I’d be happy to: 1. Have another sent out, free of charge 2. Refund 100% of your purchase price 3. Send you a different product, free of charge Please let me know if there’s anything I can do to turn your frown in to a smile :-) Thanks!!

Mobile Outfitters is rated 4.4 based on 5,284 reviews