Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,824 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,824 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Item has never been received”

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Posted 2 years ago

Hi Amanda Your parcel was returned as we missed you on first attempt, you should have been contacted by DPD today with an update on your delivery. We apologise for any inconvenience caused. Kind regards Mobiles.co.uk

Posted 2 years ago

“Guy on the phone was very knowledgeable and easy to deal with. Explained everything I didn’t understand in simple terms and was a factor in me deciding to get a new phone. Phone arrived next day. Great service.”

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(Apple IPhone 11 64GB Black) - Posted 2 years ago

“Fast and efficient. Can’t fault them. Fabulous phone, great monthly deal and phone was delivered the next day”

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(Apple IPhone 12 64GB Black Refurbished) - Posted 2 years ago

“Great fast service”

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(Apple IPhone 11 64GB White Refurbished) - Posted 2 years ago

“Excellent service, had my new phone sorted within minutes.”

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(Apple IPhone 14 Pro Max 128GB Space Black) - Posted 2 years ago

“Easy to order,good communication throughout.swift delivery ,very happy with deal and service.”

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(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 2 years ago

“Brilliant service, easy to use and quick to arrive”

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(Google Pixel 7A 128GB Sea) - Posted 2 years ago

“Info on how to claim disney plus would be good and a date calendar for claiming back cash back”

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Posted 2 years ago

“Great service, easy site to use, delivery was fantastic”

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(Apple IPhone 14 Pro 128GB Space Black) - Posted 2 years ago

“The online purchasing process was pretty smooth. I received the initial delivery comms promptly. However, communication then abruptly stopped and the account order status was set to 'Shipped'. After no further communication, I called customer services and after being passed to four different people, we were able to establish that part of the process to switch my number between providers had failed, and that there was then an inconsistency regarding the account status between different systems. Once identified, the issue was quickly resolved and the order was fulfilled. However, that this issue wasn't identified and addressed by mobiles.co.uk independently and required my involvement before it could be progressed was disappointing and suggests a bit of a failure of detection/reporting.”

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Posted 2 years ago

“After comparing new handsets on various comparison websites I chose Mobiles.co.uk. Ordering was easy and problem free with next day delivery. Great deal and great phone.”

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Posted 2 years ago

“Nice deals”

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(Samsung Galaxy S23 Ultra 256GB Green) - Posted 2 years ago

“Great service!”

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(Apple IPhone 14 128GB Midnight) - Posted 2 years ago

“Second purchase through them. Great deals, easy to use, couldn't recommend them highly enough.”

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Posted 2 years ago

“The cheapest price I can find on the internet”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Easy and quick process from order to getting my new phone”

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(Apple IPhone 14 128GB Blue) - Posted 2 years ago

“Easy to use website, great offers and deals, products sent out quickly and excellent communication throughout.”

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Posted 2 years ago

“Easy way to phone a new phone”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,824 reviews