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Mobiles.co.uk Reviews

4.7 Rating 37,892 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,892 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
Never brought a mobile online before, but I will from now on. Excellent service only took 10 mins to sort out and arrived the next day. Would highly recommend.
Helpful Report
(Apple IPhone 11 Pro 64GB Space Grey) - Posted 5 years ago
Mobiles.co.uk we’re very efficient in dealing with my purchase. Great deal and arrived promptly. Would definitely buy from them again.
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(Apple IPhone 11 64GB Black) - Posted 5 years ago
Good value and quick service!
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(Apple IPhone 11 64GB Purple) - Posted 5 years ago
Great service, prompt updates of your order progression & free next day delivery is amazing. Ordered my phone at 12pm on the Saturday and my phone had arrived less than 24 hours later. I have bought through mobiles.co.uk for several years now and for various family members and I have never had any problems. Would highly recommend to anyone!
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(Samsung Galaxy S20 128GB Cosmic Grey) - Posted 5 years ago
Hi Carey, we can see you have had a fantastic experience with us and we loved reading your feedback. Please could you consider changing your start rating as you seem to have only given us 1 start? Regards, Michelle Mobiles.co.uk
Posted 5 years ago
Needed a new contract ASAP and mobiles.co.uk was a really good deal ordered on the Saturday night and it arrived Sunday morning
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(Samsung Galaxy S20 128GB Cosmic Grey) - Posted 5 years ago
Easy and simple! Great deals and easy to understand and follow. Good communication and updates. Would use again
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(Samsung Galaxy S20 128GB Cloud Blue) - Posted 5 years ago
Great service quick and simple
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(Apple IPhone XR 64GB Black) - Posted 5 years ago
Great service
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(Samsung Galaxy S20 128GB Cosmic Grey) - Posted 5 years ago
Phone arrived next day but network still not active 28 hours later
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(Samsung Galaxy S20 128GB Cloud Blue) - Posted 5 years ago
I phoned to make a simple enquiry about a mobiles.co.uk offer I had seen, however I was so impressed with the customer service I received from Sharan, that I decided to sign up for a new contract on the spot. I felt very reassured and happy with the very detailed information he gave me, with great patience and without any pressure to buy. My new iPhone and sim arrived the next morning! As new customer to mobiles.could.uk and someone who has spent many years in management in the 5* customer service industry, given my experience I highly recommend this service!
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(Apple IPhone SE 64GB Black) - Posted 5 years ago
Excellent communication and fast delivery
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(Apple IPhone 7 32GB Silver) - Posted 5 years ago
The process was quick easy and simple only had to put in a few details, I was also impressed with the free next day delivery and the phone came with no problems at all.
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(Apple IPhone 11 64GB Product Red) - Posted 5 years ago
Very good deal (cheapest I could find) and smooth process up to a speedy delivery. Perfect!
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(Apple IPhone SE 128GB Product Red) - Posted 5 years ago
Orderd what I wanted came the next day great customer service thanks
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(Samsung Galaxy S20 128GB Cosmic Grey) - Posted 5 years ago
Mobiles.co.uk provided me with an excellent deal for an iPhone 11 I would highly recommend them Wish that I’d found them sooner and I won’t be going anywhere else in the future
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(Apple IPhone 11 64GB White) - Posted 5 years ago
Excellent efficient service
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(Samsung Galaxy S20 128GB Cosmic Grey) - Posted 5 years ago
Very easy to buy a new phone.
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(Apple IPhone SE 64GB Black) - Posted 5 years ago
Very happy, all done quickly and easily thank you
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(Huawei P30 Pro New Edition 256GB Silver Frost) - Posted 5 years ago
Very easy. Very fast
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(Samsung Galaxy S20 128GB Cosmic Grey) - Posted 5 years ago
It was so easy to order and also cane next day thank you
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(Apple IPhone 11 64GB Black) - Posted 5 years ago
Mobiles.co.uk is rated 4.7 based on 37,892 reviews