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Mobiles.co.uk Reviews

4.7 Rating 37,888 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,888 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
The best
Helpful Report
(Apple IPhone X 64GB Space Grey Refurbished) - Posted 4 years ago
Beat everyone else on value I could find elsewhere regardless of how long i took to look. I was set on the idea of keeping my old phone and running it into the ground but then found the phone I originally wanted for almost £10 a month less than my old contract... And I can trade in my old phone to cover the upfront cost... Brilliant!!
Helpful Report
(Google Pixel 5 5G 128GB Just Black) - Posted 4 years ago
Super quick dispatch, ordered in Sunday and got phone delivered on Monday morning. Great price, cashback on top of it.
Helpful Report
(Google Pixel 4a 5G 128GB Black) - Posted 4 years ago
Great price, arrived the next day with an allocated 1hr delivery slot which was helpful. Easy to get going.
Helpful Report
(Google Pixel 4a 128GB Just Black) - Posted 4 years ago
Good service. Fast delivery. Best deals
Helpful Report
(Samsung Galaxy A51 128GB Prism Crush White) - Posted 4 years ago
Everything was really swift, ordered on a Sunday arrived next day free of charge by the best delivery service at the moment DPD! Only minor complaint is that I couldn’t change the data plan before delivery once dispatched but that’s my bad I guess.
Helpful Report
(Google Pixel 4a 128GB Just Black) - Posted 4 years ago
Brilliant I love my phone
Helpful Report
(Apple IPhone 11 64GB Product Red) - Posted 4 years ago
Great experience and service. Received refurb phone in perfect condition and shipped the next day.
Helpful Report
(Apple IPhone 12 64GB Black Refurbished) - Posted 4 years ago
Speedy delivery, great phone and cheap prices! Thank you.
Helpful Report
(Google Pixel 5 5G 128GB Just Black) - Posted 4 years ago
Good service and delivery
Helpful Report
(Apple IPhone 12 Pro 128GB Graphite) - Posted 4 years ago
The offer was better than anything else I could find. Very clear, quick and easy. Customer service was friendly, and communication clear on process and delivery. Phone arrived in 24 hours. Excellent.
Helpful Report
(Google Pixel 4a 128GB Just Black) - Posted 4 years ago
Fast delivery, great price
Helpful Report
(Huawei P30 Lite 128GB Breathing Crystal) - Posted 4 years ago
First time I have ordered from them, only because the the contract was at the best price on internet.... Placed my order on Saturday and for free delivery on Sunday. Recommended...
Helpful Report
(Google Pixel 5 5G 128GB Just Black) - Posted 4 years ago
Great prices, easy website to navigate. Very good delivery times, I have bought several contracts and devices from this company and can recommend 100%
Helpful Report
(Apple IPhone 12 Mini 64GB Green Refurbished) - Posted 4 years ago
Quick, efficient, easy ordering and the best value on the market. Highly recommend!
Helpful Report
(Apple IPhone 11 64GB White) - Posted 4 years ago
Impressive next day delivery. Phone is in great condition
Helpful Report
(Apple IPhone X 64GB Space Grey Refurbished) - Posted 4 years ago
Excellent service
Helpful Report
(Apple IPhone 12 64GB Blue Refurbished) - Posted 4 years ago
Purchasing the phone was quick and easy, delivery was the next mornings and good too. Accessing the online order was a different story, stuck in a perpetual loop of registering the account, having registration verified and then trying to log in only to be told that I need to register my account first. Aaarrrgggghh
Helpful Report
(Apple IPhone SE 128GB Product Red) - Posted 4 years ago
Hi Thomas, We are sorry to hear you have had issues registering your account. We would advise using a computer/laptop when logging on to your online account as we have noticed that registering on your phone browser does not always work. If you are still having issues, please email us at Reviews@mobiles.co.uk with the following information: -Your Full Name -Full address including Postcode -Email address -Mobile number -Order Number -Above Review Kind regards Mohsin Mobiles.co.uk
Posted 4 years ago
Brilliant quick response and very helpful
Helpful Report
(Samsung Galaxy S20 FE 4G 128GB Cloud Mint Refurbished) - Posted 4 years ago
Mobiles.co.uk was a very easy website to navigate. I ordered my new phone and they were very efficient with my delivery and order as it arrived the next day! They provided me with lots of updates on my order and delivery which I found really helpful.
Helpful Report
(Google Pixel 4a 5G 128GB Black) - Posted 4 years ago
Mobiles.co.uk is rated 4.7 based on 37,888 reviews