Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,996 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order a phone and good deals but very poor delivery service.”

Helpful Report

(Apple IPhone 12 Mini 128GB Black) - Posted 5 years ago

Hi Nathan, we are sorry to hear that you have experienced issues with your delivery, we would like to look into this further with you, so that we can, please email us at Reviews@mobiles.co.uk with the following information: - Your Full Name - Full Address Including postcode - Email Address - Order number - Above review Kind regards Jim, Mobiles.co.uk

Posted 5 years ago

“Mobiles.co.uk is value for money. Great customer service. Secured and fast delivery services via DPD on time. They answered the phone within less then a minute. Sales assistant have good product knowledge.”

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(Apple IPhone 12 Mini 128GB Black) - Posted 5 years ago

“I get the best deal on my iPhone 12 mini contract. Thanks”

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(Apple IPhone 12 Mini 64GB Green) - Posted 5 years ago

“Very helpful and understanding.”

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(Samsung Galaxy S21 128GB Phantom Violet) - Posted 5 years ago

“I bought a great contract and was very happy. So much so, I recommendeda family member to get a contract. Because of a cookie My refer a friend bonus was denied. I thought this could be easily fixed by customer service. I haven’t had such a bad customer service experience in a long time.”

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Posted 5 years ago

Hi there, We are sorry to hear about the issues you have experienced with the refer a friend scheme, we would like to look into this further with you, so that we can, please email us at Reviews@mobiles.co.uk with the following information: - Your Full Name - Full Address Including postcode - Email Address - Order number - Above review Kind regards Jim, Mobiles.co.uk

Posted 5 years ago

“Great service, fab prices, wonderful communication and phone arrived quickly as just as stated. Fully recommend.”

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(Apple IPhone 8 64GB Space Grey Refurbished) - Posted 5 years ago

“Perfect and easy..”

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(Oppo A54 5G 64GB Fantastic Purple) - Posted 5 years ago

“Reliable seller. Good prices good company”

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(Samsung Galaxy S21 128GB Phantom White) - Posted 5 years ago

“Easy ordering. Extremely quick delivery (less than 12 hours). Product was better than I imagined.”

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(Apple IPhone 8 64GB Gold Refurbished) - Posted 5 years ago

“Very quick with the orders I will buy with them again”

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(Belkin 15w Fast Wireless Charger Black) - Posted 5 years ago

“This is a great experience. Easy and when I checked the regular mobile site it was less money from mobiles.co.uk! Would absolutely do business with again.”

Helpful Report

(Apple IPhone 12 Mini 64GB Blue) - Posted 5 years ago

“Super easy website to order from, next day delivery for free and a great contract price”

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(Samsung Galaxy A52 5G 128GB Awesome Black) - Posted 5 years ago

“not that good”

Helpful Report

(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

Hello, We are sorry to read your review, if there is anything we could do to help, please email us at Reviews@mobiles.co.uk with the following information: -Your Full Name -Full address including Postcode -Email address -Mobile number -Order Number -Issue you are experiencing Kind regards Michelle Mobiles.co.uk

Posted 5 years ago

“We always get our new phones through Mobiles.co.uk their phone deals are excellent we cannot fault them.”

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(Apple IPhone 12 Mini 64GB Green) - Posted 5 years ago

“Brilliant”

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(Apple IPhone SE 64GB White) - Posted 5 years ago

“An easy helpful experience, no fuss or hassle, straight forward and super fast delivery, and support during and after purchasing new contract phone, I will recommend mobiles.Co.uk to anyone wishing to change/upgrade their mobile phone. 👍”

Helpful Report

(Apple IPhone 12 Mini 128GB Product Red) - Posted 5 years ago

“Great team great mobiles”

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(VOXI SIM Only 20) - Posted 5 years ago

“Very good service and iffers”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Phone and SIM card received only 48h after having made the order over the phone with a friendly and professional agent. Very satisfied with their service! I have been using mobiles.co.uk for 4 years now and renewing my contracts with them every 2 years. It is cheaper than going directly to the mobile network operator.”

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(Samsung Galaxy A52 5G 128GB Awesome Blue) - Posted 5 years ago

“Excellent service from mobiles.co.uk The refurbished iPhone 11 was like new and with next day delivery you can't fault it. Brilliant”

Helpful Report

(Apple IPhone 11 64GB Black Refurbished) - Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,996 reviews