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Mobiles.co.uk Reviews

4.7 Rating 37,794 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,794 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Prompt delivery, good communication.
Helpful Report
Posted 5 years ago
Good service with quick delivery and product as expected.
Helpful Report
Posted 5 years ago
Straight forward website. Easy to navigate. Just take your time and read through the instructions... et voila!
Helpful Report
(Samsung Galaxy S10 128GB Prism Black) - Posted 5 years ago
Good services 😁
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 5 years ago
Very quick and easy to order new phone. When i had to ring due to some issues they were very helpful and sorted everything out that needed to be done.
Helpful Report
(Samsung Galaxy S10 128GB Prism Black) - Posted 5 years ago
Hi Ben, we are pleased to hear that your issues had been resolved for you, when you had made contact with mobiles.co.uk. Thank you for your review. Michelle Mobiles.co.uk
Posted 5 years ago
Great value. A little clunky phone call verification before receiving SIM cards
Helpful Report
Posted 5 years ago
Good
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 5 years ago
Good deal but lack of clarity on delivery
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 5 years ago
Happy with it
Helpful Report
Posted 5 years ago
Easy to order, phone arrived next day, took one star off as when I phoned helpline I was given incorrect information about getting a PAC from EE to retain number but as I already had EE when I phoned them they told me this was not possible
Helpful Report
(Apple IPhone 8 64GB Gold) - Posted 5 years ago
Easy to use, no hassle service
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Posted 5 years ago
It was easy to order, I was kept well informed as to arrival date and time.
Helpful Report
Posted 5 years ago
Really quick service
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Posted 5 years ago
Very pleased with the phone. Wanted a quality phone at an affordable price and this one fits the bill. super easy to set up and transfer my number. Arrived the day after I ordered
Helpful Report
(Motorola Moto G8 Plus 64GB Cosmic Blue) - Posted 5 years ago
Easy process to order the phone - I went for the Samsung S10 (accidentally chose prism silver instead of black but I'll be putting a case on it so won't be able to see the back). Phone arrived today (ordered boxing day and originally meant to arrive on the 28th but had to change delivery myself) so happy with the speed of thing. Only concern is that the deal I chose online was £31 per month and that's confirmed on all subsequent emails but my order confirmation and invoice on the website says £43 per month! Hopefully Mobiles will confirm that I will only be changed £31 per month for the duration on my contract!
Helpful Report
(Samsung Galaxy S10 128GB Prism Silver) - Posted 5 years ago
Came very fast and the phone was in perfect condition. The only reason i didn't give it an extra star was because the packaging wasn't very protective it was just the iphone box in a bag and in post that could've easily gotten ruined and also because my plan was for 30GB every month but the have only given me 25GB.
Helpful Report
(Apple IPhone 11 64GB Purple) - Posted 5 years ago
Delivery effective
Helpful Report
Posted 5 years ago
Order was promptly executed. Error made was corrected effectively.
Helpful Report
Posted 5 years ago
Quick and easy ordering process but lack of updates - placed order well before cut-off time but had to keep refreshing status and wasn't confirmed the order would arrive next day until well after cut-off time.
Helpful Report
(Samsung Galaxy S10 128GB Prism Black) - Posted 5 years ago
A simple and positive experience. Easy to find the best mobile offer, competitive deals and very prompt delivery.
Helpful Report
(Apple IPhone XR 64GB PRODUCT RED) - Posted 5 years ago
Mobiles.co.uk is rated 4.7 based on 37,794 reviews