Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very fast and good service”

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Posted 2 years ago

“Great efficient service.”

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Posted 2 years ago

“Very quick and efficient process - I was very happy with the sale of my phone!”

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Posted 2 years ago

“This is at least my second purchase of a sim-free phone from Mobiles Co. Uk. Again the best price I could find on the mobile I was looking for and next day delivery by the excellent DPD. Top spec Google Pixel 7, saving around £200. Great phone, great price and great delivery!”

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Posted 2 years ago

“Found best deal from them, placing the order online was really easy. I was very pleased with my purchased. Online help support was great.”

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Posted 2 years ago

“I had an exelent experiance. I placed the order for my new phone, Samsung S23 Ultra, at 10 PM on Friday and the phone was delivered to my door at 11 am the next morning. I could not believe it. Brilliant.”

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Posted 2 years ago

“Quick and easy to order delivered on time and great value phone package”

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Posted 2 years ago

“Was simple and easy to order”

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Posted 2 years ago

“I had a very pleasant experience buying my smartphone with mobiles.co.uk. The buying process was easy and fast. I was approved next day and I received my phone 2 days later. I recommend them.”

Mobiles.co.uk 5 star review on 5th December 2023

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Posted 2 years ago

“I originally ordered the phone elsewhere but gave up after 5 days of waiting. Came across mobile.co.uk and ordered late night. Everything went through the very next morning and phone arrived the following day. So far very happy with mobiles co.uk.”

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Posted 2 years ago

“Good customer service. They handled complaint of phone problem. Replacement was done on the very next day.”

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Posted 2 years ago

“Very happy with service”

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Posted 2 years ago

“Great experience and Quick delivery ,unfortunately got the Phone protecting cover wrong .Have to sort that..”

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Posted 2 years ago

“Quick and easy ordering process and after a slight hold up and mix up of processing easily resolved with a phone call and back in track”

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Posted 2 years ago

“Service was excellent and the prices were the best on the market. Highly recommended”

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Posted 2 years ago

“Overall a good experience shopping online through Mobiles.co.uk. Got a good offer and received my order next day as promised with no issues.”

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Posted 2 years ago

“Great service! Would highly recommend!”

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Posted 2 years ago

“Excellent quick service at the best price, never beaten on price.”

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Posted 2 years ago

“Easy company to place the initial order. Unfortunately the phone I received was faulty (battery drain issues) and I then had to return the item before they would send a replacement. This left me without a phone for several days and also having a nightmare backing up my information action so I could move it all over onto the new phone once received. I understand this is the process they need to follow but it's frustrating to receive a faulty item, spend over an hour in total on hold to try and get the issue fixed and then have no apology or compensation for the issue. That being said the initial purchase process was quick and easy and the best price on the market”

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Posted 2 years ago

Hello Gemma Thank you for reaching out to us to let us know of your experience. At Mobiles.co.uk we pride ourselves at putting the customers at the heart of everything we do and unfortunately, we have fallen short on this occasion which we apologise for. I’m sorry to hear about the issues with your device and for the time and effort you’ve put into obtaining a resolution. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Chris | Mobiles.co.uk

Posted 2 years ago

“Very quick process to order. Very quick delivery. No unnecessary admin.”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews