Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,879 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,879 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Speedy delivery. Good product. Great communication.”

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(Google Pixel 8 256GB Hazel) - Posted 2 years ago

“Great buying experience. The best prices available and super-fast delivery :)”

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Posted 2 years ago

“Excellent, easy transaction.”

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(Apple IPhone 13 128GB Starlight) - Posted 2 years ago

“Was 2 hours on the phone, employee lacked knowledge. My phone was meant to arrive on the 7th and they still dont know where it is. Shame shame shame. I regreg buying from you”

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Posted 2 years ago

“Good price quick delivery”

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(Google Pixel 8 Pro 128GB Obsidian) - Posted 2 years ago

“Found the site very easy and straight forward. Have tried to order phones in the past but wasn’t as simple. I have recommended to friends. Very good service!👌🏻”

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(Apple IPhone 14 128GB Midnight) - Posted 2 years ago

“Excellent service. Ordered mobile one day, received early the following day. Good prices!”

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(Apple IPhone 14 128GB Midnight) - Posted 2 years ago

“5 stars all the way. Ordered a new contract phone 8pm Sat. Delivered 2pm Sun. Happy days.”

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Posted 2 years ago

“Several reasons for why I am only giving 3 stars in my review: 1) when I had a problem with my initial order, it took hours to go through the computerised system until I could finally speak to a human being to sort the problem out. 2) the second human being I spoke to said they would call back at a given time and did not call back until nearly two hours later than specified. 3) the human beings were kind and friendly and their spoken English was good enough to be well understood. 4) delivery was on time and the driver was efficient and friendly. 5) I can’t review the phone service yet as I have not had the phone and service long enough to comment upon.”

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(Apple IPhone 15 Plus 256GB Green) - Posted 2 years ago

Hello Susan Thank you for your review and for accepting my call today. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’d like to first apologise for your experience and that the agreed call back didn’t take place within a reasonable time. I’ve taken note of your feedback and will be investigating the points you’ve raised internally. Thanks for taking the time to speak to me today. Kind regards Chris | Mobiles.co.uk

Posted 2 years ago

“Very Good service.”

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(Apple IPhone 15 128GB Blue) - Posted 2 years ago

“Easy to choose, pick and order especially when transferring your existing number”

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(Samsung Galaxy S23 128GB Phantom Black) - Posted 2 years ago

“I’ve always bought my mobile contracts from mobiles.co.uk. The prices are unbeatable for what you get, never needed to go elsewhere. I also received next day delivery despite ordering quite late in the evening the day before.”

Mobiles.co.uk 5 star review on 11th November 2023

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(Defence Bundle Pack For IPhone 15 Plus) - Posted 2 years ago

“By far the best value deal for the phone I wanted, very happy with how smooth the purchase was. I would definitely recommend Mobile.co.uk to anyone”

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(Google Pixel 7 128GB Obsidian) - Posted 2 years ago

“Fantastic service! Great deal and delivered within 24 hours”

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(Google Pixel 8 128GB Obsidian) - Posted 2 years ago

“Very easy to order, cheapest handsets and quick delivery”

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Posted 2 years ago

“good good good”

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(Apple IPhone 15 Pro Max 512GB Natural Titanium) - Posted 2 years ago

“Amazing price and very fast delivery time”

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(Google Pixel 8 Pro 128GB Obsidian) - Posted 2 years ago

“Excellent service and comms”

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(Samsung Galaxy S23 Ultra 256GB Lavender) - Posted 2 years ago

“I recently ordered my new phone and contract through mobiles.co UK and honestly it was the best decision. Everything went smoothly and I have absolutely no complaints whatsoever. The mobile itself arrived in record time. I literally ordered it at around 6pn and it was in my hand by about 4pm the next day. All the admin surrounding the transaction was seamless too. Really good service and would definitely recommend.”

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Posted 2 years ago

“Quick and easy ordering and second day delivery I recommend shopping from mobile.co.uk”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,879 reviews