Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,891 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always found the best deals through mobiles.co.uk. Such a quick order and delivery process!”

Helpful Report

(Apple IPhone 11 64GB Purple) - Posted 5 years ago

“Extremely satisfied with every aspect of finding, ordering and the quick delivery.. will definitely recommend ☺️”

Helpful Report

(Samsung Galaxy A21s 32GB White) - Posted 5 years ago

“Great price for phone, next day delivery, wonderful service. Many thanks.”

Helpful Report

(Apple IPhone 11 64GB Green) - Posted 5 years ago

“Excellent customer service when I rung up about the iPhone 12 that I wanted,the man was so helpful on the phone and the phone arrived the next day kept me updated all the way through until my phone was delivered very happy Paula”

Helpful Report

(Carphone Warehouse Essential Bundle For IPhone 12 And 12 Pro) - Posted 5 years ago

“Ordered the day before, free next day delivery, the phone was in my hand before 11am. Great offers, prices and service. Recommended”

Helpful Report

(Apple IPhone 12 64GB White) - Posted 5 years ago

“Great support to buy the best phone and package for the money I wanted to spend. Quick fast processing and delivery next day. I was updated at every point so I knew exactly who and when my new phone was being delivered. Fantastic service from start to finish - thanks mobiles.co.uk.”

Helpful Report

(Apple IPhone 7 32GB Gold) - Posted 5 years ago

“Great service. Ordered 09:00 Monday received phone and up and running 12:00 Tuesday. Really pleased. Will definitely use again.”

Helpful Report

(Apple IPhone SE 64GB Black) - Posted 5 years ago

“Great value along with fast delivery, I would highly recommend.”

Helpful Report

(Apple IPhone XR 64GB Black) - Posted 5 years ago

“Really speedy delivery!”

Helpful Report

(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Clear information and instructions, efficient & prompt delivery, good price, well done!”

Helpful Report

(Apple IPhone SE 128GB Black) - Posted 5 years ago

“Great value .next day delivery.Highly recommended.”

Helpful Report

(Apple IPhone 11 64GB White) - Posted 5 years ago

“Great price and arrived very quickly. Cannot ask for anymore”

Helpful Report

(Apple IPhone 11 64GB White) - Posted 5 years ago

“I have just purchased my second 24 month contract through Mobiles.co.uk. The service is unbelievable, delivery the next day, unbeatable prices and friendly customer service team! Thank you! I won’t shop anywhere else now for a contract.”

Helpful Report

(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Great service! Phone came the following day. Very impressed 😊”

Helpful Report

(Apple IPhone 12 Mini 64GB White) - Posted 5 years ago

“Clear website, straightforward ordering process and next day free delivery to my door - excellent experience with great service. Thank you mobiles.co.uk.”

Helpful Report

(Apple IPhone 11 64GB Yellow) - Posted 5 years ago

“The best !”

Helpful Report

Posted 5 years ago

“Fast and prompt delivery, good job!”

Helpful Report

(Samsung Galaxy A21s 32GB Blue) - Posted 5 years ago

“Just short of perfect service, ordered my new Iphone at around 3pm, delivered at 9.47 the following morning, not to mention I got a great deal on my phone contract.”

Helpful Report

(Apple IPhone 11 64GB Purple) - Posted 5 years ago

“I have bought a phone 2 years ago through mobiles and in the last month a sin only deal and another phone contract. The website is ready to navigate and the prices are very competitive. Instant email updates and I ordered my phone at 1750 and it was delivered the next day at 0915 which is incredible. I highly recommend and works use again in the future.”

Helpful Report

(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Was Missold an upgrade, but when I called was passed from Pilar to post. Took a hour to realise the mistake and was refunded supposedly by cheque., ironically customer service who transferred me originally resolved it. The customer service experience could be improved if they would listen and understand the whole query as opposed to making assumptions and trigger happy to transfer.”

Helpful Report

(Apple IPhone 12 Pro 128GB Pacific Blue) - Posted 5 years ago

Hi Yusuf, We are very sorry to hear about the poor service you received from the customer service team. This is not something we like to hear as we believe in providing exceptional customer service at all times. Although I am pleased to hear your issue had eventually been resolved, I would like to feedback on your experience to the relevant team. Please email us at Reviews@mobiles.co.uk with the following information: -Your full name -Full address including Postcode -Email address -Mobile number Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,891 reviews