Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,980 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Excellent response ! And quick delivery”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Good prices and deals and fast service”

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(Samsung Galaxy A42 5G 128GB Prism Dot Black) - Posted 5 years ago

“Really good price, fast delivery and excellent communication. Would absolutely recommend.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Good fast service. Phone arrived next day.”

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Posted 5 years ago

“Can’t fault the buying experience. Help, assistance and plenty of updates. Phone arrived in a timely manner- all in all a great experience!”

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(Google Pixel 4a 128GB Just Black) - Posted 5 years ago

“Amazing service”

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(Samsung Galaxy A42 5G 128GB Prism Dot White) - Posted 5 years ago

“Wrong item was delivered (carphone warehouse essential bundle for the wrong phone). Called and spoke to customer services who were pleasant but then they told me the wrong information as they said I would receive a refund in 3-5 days to my bank, when actually I will be receiving a cheque for the amount which can take up to 28 days. I would not mind the error if it was rectified and was told the correct information after however this is 2 errors in a row and not sure I would order from them again because of this.”

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(Carphone Warehouse Essential Bundle For IPhone 12 Mini) - Posted 5 years ago

Hi Isabella, We are sorry to hear this and apologise for the poor service you have had here. We understand this must be frustrating for you to wait this long to receive your refund. So we can look into this on our end, Please email us at trustpilot@mobiles.co.uk with the following information: -Your Full Name -Full address including Postcode -Email address -Mobile number -Above review Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

“Usable web site. Help if you need it. Prompt delivery. All good.”

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(Google Pixel 4a 128GB Just Black) - Posted 5 years ago

“Excellent service with in 24 hours I received my mobile phone With very good packages Thanks mobiles.co.uk”

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(Apple IPhone 11 64GB Green) - Posted 5 years ago

“Phone arrived the next day, popped the sim in and everything worked fine, great service!”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Great website offering amazing prices and speedy next day delivery ! My second phone via the website!”

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(Apple IPhone 12 64GB White) - Posted 5 years ago

“Very easy to use and helpful”

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(Samsung Galaxy S10 128GB Prism White) - Posted 5 years ago

“I found the whole process of buying a phone with Mobiles.co.uk to be very simple and user friendly. The communication on my status order updates was also excellent. I would highly recommend.”

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(Apple IPhone 11 64GB White) - Posted 5 years ago

“Moved from IPhone, and not disappointed. Phone runs smoothly, screen is great, camera doesn't disappoint either and the fast charging is a life saver in a lot of situations. Definitely recommend.”

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Posted 5 years ago

“Great deal, accepted quick, no upfront payment and fast delivery 🤗”

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(Apple IPhone SE 64GB Black) - Posted 5 years ago

“Best phone ever”

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Posted 5 years ago

“Friendly and helpful staff”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Absolutely brilliant am very satisfied”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Red) - Posted 5 years ago

“Ordering online was easy but emails regarding delivery were confusing as the delivery date kept changing last minute but customer service were friendly when enquiring about this. Phone could have been packaged more securely as it was just in plastic bag with no padding, a box would offer more protection and be more environmentally friendly.”

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(Apple IPhone 12 Pro Max 128GB Pacific Blue) - Posted 5 years ago

Hi Alexander, We do apologise that you had received your phone in just a plastic bag. We usually send all our phones out in a box, we would like to look into this further on our end. Please email us at Reviews@mobiles.co.uk with the following information: -Your Full Name -Full address including Postcode -Email address -Mobile number -Order Number -Above Review Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

“Great service.”

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(Apple IPhone 11 64GB White) - Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,980 reviews