Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,827 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,827 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Belter of a deal. Ordered phone at night and arrived next day. Many thanks”

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(Motorola Edge 20 Pro 256GB Black) - Posted 3 years ago

“Good team and staff.”

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(Apple IPhone 13 128GB Midnight) - Posted 3 years ago

“Easy and straightforward”

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(Google Pixel 6 128GB Kinda Coral) - Posted 3 years ago

“Absolutely amazing!!”

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(Apple IPhone 13 128GB Blue) - Posted 3 years ago

“Incredibly fast delivery and just the best deals on the market, what more could you want?!”

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(Google Pixel 6 128GB Stormy Black) - Posted 3 years ago

“Nice quick simple”

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(Apple IPhone 13 128GB Midnight) - Posted 3 years ago

“Quick easy ordering. Fair deals”

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Posted 3 years ago

“Item was not delivered due to lazy/unfulfilled delivery service (DPD)... real shame that your service has been let down by a poor delivery service. I phoned the mobiles.co.uk Customer Service team who told me the item had been returned to the warehouse and a refund made and that I would have to buy the phone again. Why was no one from Customer Services able to contact me to rearrange delivery rather than lose out on an order? I don't want to re-order the phone as the same offers that were available to me last month no longer stand, not to mention the time spent looking into at different phones/networks/offers etc. For fear of a repeat process, I'll now have to go and buy a phone from elsewhere. FYI I was only notified of 1 attempt to deliver and guessing the driver couldn't find my house as I didn't even have a missed parcel slip. I followed the online tracking but there was no alternative delivery options available (e.d. deliver to safe place/another address) so instead I had to wait for another message about a second delivery attempt but all I got was a message the following day to say "Your Driver Chris won't be able to come back today as they cover a wide area on a tight schedule". So not even an attempt to deliver. Now I know DPD doesn't have a good reputation in my area... seems like they didn't have time to try and deliver to/find me. Not impressed at all.”

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(Google Pixel 6 128GB Kinda Coral) - Posted 3 years ago

“Astonishingly willing and helpful customer service, who went beyond the extra mile to help when unexpected problems came up. Excellent company.”

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(Apple IPhone 13 128GB Starlight Refurbished) - Posted 3 years ago

“They are perfect company”

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(Apple IPhone 13 128GB Blue) - Posted 3 years ago

“Can't fault them. Used them multiple times and they're always the cheapest on the market”

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(Google Pixel 6 128GB Stormy Black) - Posted 3 years ago

“Brilliant service brilliant phone best site I would highly recommend it to everyone”

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(Apple IPhone 12 128GB White) - Posted 3 years ago

“Superb service.”

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(Apple IPhone 13 128GB Midnight Refurbished) - Posted 3 years ago

“Good deals with next day delivery. Would use again!”

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(Google Pixel 6 Pro 128GB Stormy Black) - Posted 3 years ago

“very organised”

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(Apple IPhone 13 128GB Starlight) - Posted 3 years ago

“Really satisfying”

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(Apple IPhone 13 Pro 128GB Gold) - Posted 3 years ago

“The wrong color of phone but the phone is amazing”

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Posted 3 years ago

“No problems with ordering and delivered at the time I was given”

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(Samsung Galaxy A52s 5G 128GB Violet) - Posted 3 years ago

“Good deal, mobile arrived the next morning. Very impressed.”

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(Apple IPhone 11 64GB Green) - Posted 3 years ago

“Quick and efficient. Good deals and customer service.”

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(Google Pixel 6 128GB Sorta Seafoam) - Posted 3 years ago

Mobiles.co.uk is rated 4.7 based on 37,827 reviews