Login
Start Free Trial Are you a business? Click Here

Mobiles.co.uk Reviews

4.7 Rating 37,796 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,796 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
easy to understand straightforward website although advise i got when i called wasn't entirely accurate
Helpful Report
(Huawei Y3 Black) - Posted 8 years ago
Hello Evan, we’re really pleased you’re happy our website. Can you provide me with more information regarding the information we provided to you incorrectly so I can pass the feedback on please? Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy enough to place order. Speed of delivery.
Helpful Report
(Samsung Galaxy S7 Black) - Posted 8 years ago
Hello Jon, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
The order was processed quick and delivered within time window promised.
Helpful Report
(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago
Hello Ludwe, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
VERY QUICK AND EASY TO USE.
Helpful Report
(Samsung Galaxy S7 Gold) - Posted 8 years ago
Hello Paul, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
After spending a while researching options, mobiles.co.uk appear to have provided the best available deal for the product that I wanted. The ordering process was straight-forward and my phone was delivered to me the very next day. There have been no slip-ups with the operator - all my info to the service provider was correct and I was able to use the phone from the moment I received it. I have had my phone for only a few days, but so far I cannot fault mobiles.co.uk.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Simon, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Website easy to use, order went through easily and phone was delivered on time.
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago
Hello, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Price and speed of service
Helpful Report
(Samsung Galaxy S7 Pink Gold) - Posted 8 years ago
Hello Anna, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Quick delivery.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Bettsy, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Prompt service and delivery.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Kevin, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Quick service, clear communication. Helpful over the phone too. Had to enter my sim card into the phone to work out number - would've been even better if I knew what phone number I had from the package or order confirmation. (if possible).
Helpful Report
(Apple IPhone SE 64GB Silver) - Posted 8 years ago
Hello Sem, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Very helpful ! Had to make a call to clarify delivery and nothing was too much trouble.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Melanie, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
With a problem using website I contacted direct and the issue was dealt with in less than a minute. Excellent support!!
Helpful Report
(Samsung Galaxy S7 Black) - Posted 8 years ago
Hello Peter, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
It is very convinient and makes the order easy to track
Helpful Report
(Apple IPhone 7 128GB Black) - Posted 8 years ago
Hello, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Good price & fast delivery.
Helpful Report
(Samsung Galaxy S7 Gold) - Posted 8 years ago
Hello Sarah, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Simple, clear and straight forward website
Helpful Report
(Apple IPhone 6s Plus 16GB Rose Gold) - Posted 8 years ago
Hello Richard, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Great service, Phone arrived the next day!
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago
Hello Hayley, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Really helpful customer service is excellent.
Helpful Report
(Samsung Galaxy S6 32GB Gold) - Posted 8 years ago
Hello Natalie, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Straight forward transaction and fast delivery.
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 8 years ago
Hello, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Despite seeing some very poor reviews, the deal on the iPhone 7 was very good so decided to give it a whirl. I didn't mess about with cash back offers and was also moving network provider. Got my PAC code from existing network, ordered my new phone at about 4pm on a Thursday. By that evening, I had confirmation of DPD delivery the following day and it duly arrived on time at 4pm. Can't fault the transition over to Vodafone. So far, everything has gone great. All my back up has transferred across fine too. I think the poor reviews are linked to cash back offers or people with poor credit.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Marc, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Delivery prompt
Helpful Report
Posted 8 years ago
Hello Penny, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Mobiles.co.uk is rated 4.7 based on 37,796 reviews