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Mobiles.co.uk Reviews

4.7 Rating 37,891 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,891 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
Good, fast service. Helpful and informative. Will be using them again.
Helpful Report
(Samsung Galaxy A51 128GB Haze Crush Silver) - Posted 5 years ago
Fast delivery. Competitive pricing.
Helpful Report
(Samsung Galaxy S20 5G 128GB Cosmic Grey) - Posted 5 years ago
Very quick service and very helpful people
Helpful Report
(Carphone Warehouse Essential Bundle For IPhone 12 & 12 Pro) - Posted 5 years ago
Received my device the very next day, on a Sunday even! Impressed with the quality of a refurbished and also received a detailed and comprehensive welcome pack. Would use again!
Helpful Report
(Apple IPhone 7 128GB Jet Black Refurbished) - Posted 5 years ago
Absolutely 1st class service would definitely recommend Mobiles.co.U.K.
Helpful Report
(Apple IPhone 12 128GB Black) - Posted 5 years ago
Fantastic service and price! Ordered Saturday, delivered Sunday! Thank you
Helpful Report
(Apple IPhone SE 64GB Black) - Posted 5 years ago
Very fast service from start to finish, most competitive pricing that gives best value for money.
Helpful Report
(Oppo A72 128GB Twilight Black) - Posted 5 years ago
Good service but didn’t have the colour I wanted.
Helpful Report
(Apple IPhone 11 128GB Green Refurbished) - Posted 5 years ago
Phone arrived next day and service was quick, easy and clear.
Helpful Report
(Apple IPhone 12 128GB Black) - Posted 5 years ago
Easy to order and next day delivery at a very good price 🙂
Helpful Report
(Apple IPhone 12 64GB White) - Posted 5 years ago
The lady I spoke with you was incredibly friendly and helpful. The process of buying a phone/contract was swift and easy and I could not recommend them enough.
Helpful Report
(Apple IPhone 11 128GB Purple) - Posted 5 years ago
Excellent service,super fast delivery.Very happy
Helpful Report
(Apple IPhone 7 Plus 32GB Rose Gold Refurbished) - Posted 5 years ago
Good
Helpful Report
(Samsung Galaxy A71 128GB Haze Crush Silver) - Posted 5 years ago
Very quick from ordering.
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 5 years ago
Perfect service
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 5 years ago
The worst customer service ever I’ve experience. I will not recommend buying any products from them.
Helpful Report
(VOXI SIM Only 10) - Posted 5 years ago
Hi Pascual, We're sorry to hear that you have found our Customer Service unhelpful and ee'd like to explore why this is and how we can help you with your issue that drove you to contact us. Please drop us an email to Reviews@mobiles.co.uk and provide some fuether detal about your complaint, we'll be more than happy to take a look and work to resolve your complaint. Thanks, Jade Mobiles.co.uk
Posted 5 years ago
This was a fantastic deal and great value for money. The A51 is a beautiful phone with bright clear screen, good performance, and a great battery. This is the second time I've used mobiles.co.uk and I'll use them again!
Helpful Report
Posted 5 years ago
Excellent offers that cannot be beaten. I always get my deals from mobiles.co.uk!
Helpful Report
(VOXI SIM Only 10) - Posted 5 years ago
Process was very easy. Only thing is the trade in option wasn’t available (or very clear) when purchasing the new contract. It just means I now have to sell it separately somewhere else now.
Helpful Report
(Apple IPhone 12 64GB Blue) - Posted 5 years ago
Very happy
Helpful Report
(Apple IPhone XR 64GB White) - Posted 5 years ago
Mobiles.co.uk is rated 4.7 based on 37,891 reviews