ModafinilXL - Buy Modafinil Online & Modalert Reviews Reviews

Name: ModafinilXL - Buy Modafinil Online & Modalert Reviews
Address: 825 Dawson Drive, Newark, Delaware
Rating: 4.54

4.5 Rating 1,893 Reviews

89 %

of reviewers recommend ModafinilXL - Buy Modafinil Online & Modalert Reviews

Company Reviews

Metrics

Info

4.5

Based on 1,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@mxl.zendesk.com

Location:

825 Dawson Drive,
Newark
Delaware
19713

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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 14th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't receive the product”

Helpful Report

Posted 1 year ago

Hello, Please provide your order number, and we'll investigate the issue. Best regards, Support Team

Posted 1 year ago

“Bought Modvigil 200mg, have tried 1 pill in the morning each day for a whole week. Absolutely no effect, no difference in energy, attention span, or concentration. Thinking that I might have received a bad batch.”

Helpful Report

Posted 2 years ago

“There seem to be a lot of fake reviews on this site, as Reddit and other places are loaded with bad reviews, of which XL has little control. Do your diligence is all I am saying.”

Helpful Report

Posted 2 years ago

Dear Steve, We offer you to place an order with us and we'll convince you that we provide the best service on the market. Best regards, Support Team

Posted 2 years ago

“Horrible communication and no updates on tracking and responding back to my emails with @$150 expedited shipping 2 weeks later after order.”

Helpful Report

Posted 2 years ago

Dear Jonathan, Our records show that you selected the Express shipping option from India for your order on March 22. This order will be delivered to your address within two days. USPS says: Your item departed our USPS facility in QUEENS NY DISTRIBUTION CENTER on April 6, 2023 at 2:59 am. The item is currently in transit to the destination. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LK074234904FR Thanks for your patience, Support Team

Posted 2 years ago

“I ordered February 22nd and my order got stuck in customs which I received a letter stating it was taken. The company was very responsive up until they now need to reship me a new a product and they have gone silent. They even requested a screenshot of the letter which I posted and was told I would get a new tracking number which over a week and I have not received anything. I will update my rating if something changes but at this point, I do not believe the guarantee of a resship or refund as their website states and would not recommend this company.”

Helpful Report

Posted 2 years ago

Dear Keith, Your order has been re-shipped and will be delivered to your address shortly. Your tracking number is LK074348597FR Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It has to travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). We'll email you an additional tracking notification when your tracking number is live. https://tracking.asendia.com/tracking/LK074348597FR%2C 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN); ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary procedure for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all parcels pass through customs without a problem (99.7% of our parcels pass through customs smoothly in 🇺🇸 the US, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 2 years ago

“Stay away! Ordered 30 days ago. Company waited a full 7 days to hand my order to shipper. Stuck in customs 16 days. Messaged customer service many times, and they stopped responding and marked my case as closed. I needed my order before leaving the country. I used to trust this company. No longer.”

Helpful Report

Posted 2 years ago

Hello, We just wanted to let you know that your refund has now been approved and is on its way to you at the amount of $297. Please note that it can take up to 30 days for the funds to be credited back to your card, but usually it should appear in your statement within 2 – 5 days. I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 2 years ago

“Ordered 3-7 day delivery. At 10th day, I got 1 free sample and nothing else. Made a complaint through useless customer service. Received an email saying that they had “messed up” and who the hell know when it will arrive. I requested a refund. Was told to please not ask for one. Threatened fraud report, said I would receive refund in up to 30 days. It is day 27 and I still have no refund and only the same copy and pasted response from “customer service”.”

Helpful Report

Posted 2 years ago

Hello, I apologize that you didn't have a good experience with our service. We are committed to providing excellent customer service, and I am sorry if we failed to meet that expectation. We've checked the issue with our payment processor. They reported that you disputed this transaction after the refund request. Please get in touch with your bank for further information. Best regards, Support Team

Posted 2 years ago

“Order took well more than 30 days to arrive. No offer of refund or reship as stated on their website. No offer of compensation at all. These guys have dropped the ball majorly…”

Helpful Report

Posted 2 years ago

“STAY AWAY!! No reship guarantee. No guarantee at all. Order took well over 30 days and they won’t refund me like they say on their website.”

Helpful Report

Posted 2 years ago

“I ordered from here because I was expecting them to honour their guarantees. Boy was I wrong. Now no money and no pills.”

Helpful Report

Posted 2 years ago

Dear Christopher, Thank you for contacting us. I'm really sorry for the inconvenience with tracking updates. Please wait a few more days; you will receive your order soon. https://auspost.com.au/mypost/track/#/details/LP487706285SG Thanks for your patience, Support Team

Posted 2 years ago

“This company never does anything they say. Their support only copies and pasted from the help articles on their website. They don’t reship after 30 days, there is no “buyer guarantee”. LIES LIES LIES. Find another business to deal with. LOOK AT THE OLDEST REVIEW ON HERE FOR THEM….pretty new for a company that old….”

Helpful Report

Posted 2 years ago

“Paid double price for US to US - still not shipped for more than 7 days , No one is responding!”

Helpful Report

Posted 2 years ago

Could you please repeat your query to support@mxl.zendesk.com once again? We had some issues with our support channel but it's now fixed. We will be happy to answer your questions.

Posted 2 years ago

Dear Mohammed, Thank you for your feedback. Because your package has been successfully delivered to your shipping address, please edit or delete your review. The issue seems resolved. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111206203953254702 If there’s a problem with a product, our refund policy assures that our buyers are satisfied with the product they ordered or always get their money back. You can claim either a refund or a free re-shipping via our support team. 👉https://support.modafinilxl.com/hc/en-us Thank you for your patience and understanding, Support Team

Posted 2 years ago

“I’m over it look at my “tracking notes “ you’ll see my shipment has been to India then to France then back to India then back to France and now “item not found” I’ll be surprised if I ever get it. I live in the US. February 24, 2023 1:07 pm In transit - Not Available February 24, 2023 2:07 am In transit - Not Available February 22, 2023 9:22 pm In transit - Not Available February 22, 2023 12:52 pm In transit - Not Available February 21, 2023 8:09 pm In transit - Asendia Singapore February 21, 2023 8:09 pm In transit - Asendia Singapore February 21, 2023 8:09 pm Departed from Asendia - Asendia Singapore February 21, 2023 7:40 pm Handed to Asendia - Asendia Singapore February 21, 2023 7:40 pm Handed to Asendia - Asendia Singapore February 21, 2023 3:03 pm In transit - Not Available February 21, 2023 1:25 pm In transit - Not Available February 21, 2023 1:20 pm In transit - Not Available February 21, 2023 1:16 pm Handed to Asendia - Asendia Singapore February 21, 2023 1:16 pm Handed to Asendia - Asendia Singapore February 15, 2023 7:17 pm Order created - INDIA February 15, 2023 7:17 pm Order created - Asendia Singapore February 15, 2023 9:32 am Customs data sent - UNITED STATES OF AMERICA”

Helpful Report

Posted 2 years ago

Dear Customer, Please try to track your package on the USPS website, it will show you better results. Most likely, your package is already in the US moving through the USPS Network.

Posted 2 years ago

Dear Melissa, Thank you for your feedback. Because your package has been successfully delivered to your shipping address, please edit or delete your review. The issue seems resolved. https://dash.reviews.io/#/store_review-17856612?rating=1,2,3 https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LK073839590FR If there’s a problem with a product, our refund policy assures that our buyers are satisfied with the product they ordered or always get their money back. You can claim either a refund or a free re-shipping via our support team. 👉https://support.modafinilxl.com/hc/en-us Thank you for your patience and understanding, Support Team

Posted 2 years ago

“Can get a response concerning my order being delivered to a completely different state. My order confirmation in my email shows my shipping address yet my tracking number shows the package being delivered to a different state. Can't get a reply other than a copy paste reply about me needing to confirm my shipping address even though I have sent 3 emails before that confirming. I have a feeling I won't hear from them ever again. Do not buy from these people. It seems they are running an exit scam.”

Helpful Report

Posted 2 years ago

Dear Tyler, Your order was delivered. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405503699300488913884 Best regards, Support Team

Posted 2 years ago

“Unfortunately the site has now become a scam. Previously have received orders as described. I now have pending orders from India as well as the premium price for US to US stock. Orders close to 2 months now - no product and they have stopped responding to emails. Previously had good customer service. Unfortunately I've experienced complete 180 and as above they no longer respond to customer service emails asking for resolution.”

Helpful Report

Posted 2 years ago

Hello Ilya, Thanks for your feedback. Unfortunately, we lost access to our old support channel two weeks ago so some queries may stay pending. Feel free to contact our team using this link https://buypreponline.zendesk.com/hc/en-us/requests/new. Thanks for your understanding, Daniel

Posted 2 years ago

“I’m not sure what has happened but it seems like they are like closed down or something. My order was a US to US so I paid a premium for faster shipping that was a month ago I never did get a tracking number and now nobody will answer my emails”

Helpful Report

Posted 2 years ago

“My experience is like that of all recent 1 star reviews. I have physical evidence, photos and all emails to prove it. I noted a significant chg in personality( for the worst) in emails when I msg them about recent Feb 2023 order. 15 days before dispatched us to us order with no explanation. Multiple emails to them with concern of delay only to get vague non specific answers back from Daniel. Jan 26th placed US to US order, delivered Feb 13th and completely wrong order. Ordered 10 packets for $368. Got 1 packet of something I never ordered before. I guarantee the pos review by "Brad" coming after Bear's" neg review is bogus as "Bear's" and previous 1 star reviews are like mine. This speaks volumes people. You can just smell the stench of lies and desperation of them trying to convince you their great. I used them for 2 yrs, no problem, they were the best, No longer. How does it go: " what goes up must come down", yes this is the saying. (Just a little sarcasm folks, it's use is justified )”

Helpful Report

Posted 2 years ago

“WORST EXPERIENCE EVER!!! I have purchased from them on a regular basis and was a loyal customer. My last 2 purchases and experience with Daniel have been terrible. Feb 2 Order shows up with only 10 pills / emailed to let them know and said I will receive a tracking number soon / still haven’t received tracking / follow up again no response/ email again requesting a refund / emails me back saying will check on tracking number and get back to me / now not responding to my emails. Feb 17”

Helpful Report

Posted 2 years ago

“SCAM. Took my money then never sent out the product. The online support is a total waste of time.”

Helpful Report

Posted 2 years ago

“Supposed to get 50 plus 20 bonus. Received 10 and they still have not been straight as to whether they are sending what I ordered.”

Helpful Report

Posted 2 years ago

ModafinilXL - Buy Modafinil Online & Modalert Reviews is rated 4.5 based on 1,893 reviews