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ModafinilXL - Buy Modafinil Online & Modalert Reviews Reviews

4.5 Rating 1,893 Reviews
89 %
of reviewers recommend ModafinilXL - Buy Modafinil Online & Modalert Reviews
4.5
Based on 1,893 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Read ModafinilXL - Buy Modafinil Online & Modalert Reviews Reviews
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Email:

support@mxl.zendesk.com

Location:

825 Dawson Drive,
Newark
Delaware
19713

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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 14th September 2024
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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 11th August 2024
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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 26th June 2024
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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 24th March 2024
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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 20th January 2023
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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 15th January 2023
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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 15th January 2023
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48
Anonymous
Anonymous  // 01/01/2019
Was hoping not to have to do this again to get my order processed correctly and shipped but here we are again. My order #361987M has been paid for days but still says pending payment instead of being shipped. I pay over 100 extra.every order for overnight delivery that typically takes 7-10 days to arrive on a US domestic order. Starting about 3 months ago modafinilxl decided to refuse to ship using the method you pay for and instead use the cheapest method possible for them. Maybe you should stop offering overnight delivery if you don't want to to pay to ship if that way because you have no problem charging me for it.
Helpful Report
Posted 11 months ago
Dear Jeff, We apologize for the inconvenience and frustration you've experienced with your recent order #361987M. Due to a technical glitch, your order was not processed automatically yesterday as it should have been. However, we have now manually activated your order, and you can expect the tracking information to be available within the next 48 hours. We understand your concern about the shipping methods and the charges involved. We are actively working to resolve these issues to ensure that you receive the service you paid for. Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out. Thanks for your understanding, Support Team
Posted 11 months ago
Absolutely shocked and appalled with the level of customer service. After numerous email attempts to follow up since 8 April, there has been no response to my complaint. It is extremely unprofessional and has been a nightmare of an experience. After placing an order that totalled to $838 USD plus BTC transaction fees, I have received a bad batch of pills which have had no effect whatsoever. This is the definition of a total scam! Forget about buying with confidence and honouring any of their policies. Bold statements on their website stating that our buyers are 100% satisfied with the products they have ordered, or they always get their money back. They will ignore and evade you when there is an issue with quality control. They will not dismiss your complaint and string you along until they stop responding to your emails, which is an amazing customer service experience. I can assure you that 100% satisfaction guarantee means nothing. Buyers beware and be very cautious when dealing with this company.
Helpful Report
Posted 1 year ago
Dear Customer, We do not see any orders related to your email in our records. Please provide us with your order number, and we will investigate the issue. Best regards, Support Team
Posted 1 year ago
Once again my order(359876M) can't be shipped overnight. I would love to know why your post office is the only USPS post office that doesn't have over night shipping available. You just like taking out money for it and not putting it towards the shipping. Also, why does it take you days to ship an order out when every other company in world can ship same day or next day. The turn around times on receiving orders are getting longer and longer. Pretty soon it will take as long as it does from India for US domestic overnight.
Helpful Report
Posted 1 year ago
Dear Jeff, Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9400 1091 0515 6572 0429 48 https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400%201091%200515%206572%200429%2048 Best regards, Support Team
Posted 1 year ago
Order #357480M, once again paid for overnight US to US shipping and 4 days later still don't have a tracking number. I am sure when it does ship it won't be over night again like the last 3 times they "couldn't" ship it overnight. Don't accept payment for overnight shipping if you can't provide it. Been using the company for years but it is getting hard to justify to continue using them.
Helpful Report
Posted 1 year ago
Dear Customer, Since the Overnight shipping option is currently unavailable, we've increased the number of pills in your order to compensate for the delay. You'll now receive 120 pills instead of 80. We hope this solution meets your satisfaction. Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9400 1091 0515 6072 5369 16. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400%201091%200515%206072%205369%2016 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered or their money back. Thanks for your patience and understanding, Support Team
Posted 1 year ago
Horrible. Despite sometimes getting it quick, I have had 3 instances, even when I do US to US domestic, where I didn't get my tracking for 1.5 weeks, had no customer service besides a bot, despite repeated questions on my order. finally when they sent the package I said this is the last time I am using you guys. and going back to buymoda, which was always the best.
Helpful Report
Posted 1 year ago
Hello, We are really sorry about the delay. Your order is out for delivery https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400109105156071084487 Best Regards, Support Team
Posted 1 year ago
Extremely disappointed with my order of Waklert and Extra Strength ArmodaXL as it had no effect whatsoever. It seemed like I had received a bad batch of pills and wasted a significant amount of money. Contacted customer support and 'Daniel Santos' was responsive initially with my concerns. After repeated requests to either have my order re-shipped or a full refund processed there was an offer to reship half the amount of pills ordered, which is absolutely ridiculous. It has been incredibly frustrating as there hasn't been a response after the decline of their offer, which has been over 5 days. They don't honor their refund and reshipment policy as stated on their website. Additionally their standard response of 'Most of our deliveries go smoothly, but if there’s a problem with a product, our refund policy assures that buyers are satisfied with the product they ordered, or always get their money back.' is of no value.
Helpful Report
Posted 1 year ago
I e been trying to get ahold of someone. I have an order that has sent moved in a month and just made new order. They always came through but customer service is so bad and I have no response. This sucks.
Helpful Report
Posted 1 year ago
I also have a list of emails with a tracking number that never shipped. I ignored the negative reviews, but I will warn you that my experience has been identical to the others, and you are taking a risk by attempting this company. I have not received my order in a month, nor do I have a tracking number for any products that appear to be on their way.
Helpful Report
Posted 1 year ago
Hello, Your order has been reshipped and will be delivered to you shortly. Your new tracking number is LP067587778IN Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=LP067587778IN 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Sweden Post (EAxxxxxxxxxSE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN); Shipments sent via Singapore Post (LPxxxxxxxxxSG), Asendia (LPxxxxxxxxxFR), Registered Airmail India Post (RMxxxxxxxxxIN), and Swiss Post (LPxxxxxxxxxCH) are NOT trackable all the way but pass customs easily. ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary process for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all packages clear customs (99.7% of our packages clear customs in 🇺🇸 the USA, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Best regards, Support Team
Posted 1 year ago
Sent 275$ for my regular meds but they kept but got no confirmation. I reached out to them 4 times and they offered a verbatim canned response every time. Finally they told me that I had sent to wrong btc address. My Bitcoin wallet has this address programmed in under their btc tag so it was clear that that they had changed the address which happens frequently for them to avoid detection. I went to my blockchain experts with screenshots etc and they all told me that even if I put in a later addresses they can easily pick up the payment from blockchain but no matter how many times I sent the info they sent the same canned message without reading mine. It's too bad. This organization has been pretty reliable but they lost a valuable customer and I lost a decent supplier. If they would just take the time, it could have been avoided.
Helpful Report
Posted 1 year ago
Hey Courtnado, Thank you for placing your order. We have received your payment and your package has been shipped. You will receive your tracking number shortly (usually within 1-2 days, but it may take longer). Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". We'll email you an additional tracking notification when your tracking number is live. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It has to travel thousands of miles before it reaches your address. We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team
Posted 1 year ago
Order seized, then they "reshipped" and it's been a week and the tracking number isn't in the system yet. If you don't give them a good review they will not send your product. Scumbags screwed me out of $300 I have been waiting 2 months now and now they won't respond to me. I OWN A SUCCESSFUL TECH COMPANY, I AM NOT SOME LOSER THAT DOESNT KNOW HOW THINGS WORK - THESE PEOPLE REALLY JUST STOLE HUNDREDS OF DOLLARS FROM ME
Helpful Report
Posted 1 year ago
Dear Customer, Your order has been re-shipped and will be delivered to you shortly. Your tracking number is LE705099519SE. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://t.17track.net/en#nums=LE705099519SE 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Sweden Post (EAxxxxxxxxxSE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN) ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary process for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all packages clear customs (99.7% of our packages clear customs in 🇺🇸 the USA, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team
Posted 1 year ago
These MOTHER FUCKERS - my order gets seized and they promise they'll reship, yet they WILL NOT GIVE ME A TRACKING NUMBER OR CONFIRMATION THAT ITS BEEN RESHIPPED A WEEK LATER. I swear to god the other reviews have to be fakes, DONT TRUST THESE FAGGOTS. Watch when I show up to your offices then we'll see if you're going to ignore me
Helpful Report
Posted 1 year ago
Dear Jihad, Your order has been re-shipped and will be delivered to you shortly. Your tracking number is LE705099519SE. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://t.17track.net/en#nums=LE705099519SE 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Sweden Post (EAxxxxxxxxxSE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN) ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary process for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all packages clear customs (99.7% of our packages clear customs in 🇺🇸 the USA, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team
Posted 1 year ago
Order #353483M tracking has shown “label created, not yet in system” for several weeks. Quite the disappointment.
Helpful Report
Posted 1 year ago
It’s been over a month and I have not received my product. This is the first time this has happened since I’ve ordered from them before and never had an issue. I’ve established contact with them and they did send me information I already know due to tracking the item via website. I just want to know status, reshipment, and some kind of answer other than what I already know. I’ve spent a huge amount of money and want to continue purchasing from them but if this continues I may have to find a different vendor.
Helpful Report
Posted 1 year ago
Dear Customer, Your order has been re-shipped and will be delivered to you shortly. Your tracking number is LP059267560IN. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://t.17track.net/en#nums=LP059267560IN 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN); ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary process for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all packages clear customs (99.7% of our packages clear customs in 🇺🇸 the USA, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Thanks for your patience and understanding, Support Team
Posted 1 year ago
Very disappointed. I have never had an issue before. It's been 3 weeks and when I message I get the same reply sorry for the inconvenience you will get a tracking number shortly. At this point and time I'm not counting on a refund. I just want others to know that there are others places to order from and with fast shipping. They have not reshipped or given me a refund.
Helpful Report
Posted 1 year ago
Dear Customer, Your order has been re-shipped and will be delivered to your address within a few business days. Your tracking number is 9400 1091 0515 6065 9009 53. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400%201091%200515%206065%209009%2053 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team
Posted 1 year ago
Was still waiting on tracking after 6 days. When told it would be 3. It says on website a reship If taken at customs. And I would hope they would honor...but unfortunately I haven't heard anything besides wait. Even after showing proper documentation.
Helpful Report
Posted 1 year ago
Dear Customer, Your order has been re-shipped and will be delivered to you shortly. Your tracking number is LE705030330SE. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://t.17track.net/en#nums=LE705030330SE 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN); Shipments sent via Singapore Post (LPxxxxxxxxxSG), Asendia (LPxxxxxxxxxFR), Registered Airmail India Post (RMxxxxxxxxxIN), and Swiss Post (LPxxxxxxxxxCH) are NOT trackable all the way but pass customs easily. ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary process for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all packages clear customs (99.7% of our packages clear customs in 🇺🇸 the USA, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered or their money back. Thanks for your patience and understanding, Support Team
Posted 1 year ago
I’ve spent a fair amount of money with Afinil.com, but for whatever reason the website wouldn’t load, and on Friday, March 1st, I placed a domestic order from ModafinilXL instead. They are affiliates, so I expected similar results. Well it’s Wednesday night, March 5th. And my order is still processing, I’ve reached out, even asked to spend more to have it overnighted. Well, Support finally gave me a response saying that it was shipped in the fastest manner available. That was this afternoon, however, I still do not have a tracking number and the order remains in processing status. There is a premium for the domestic orders, but they’re to be delivered within five days, and these guys pretty much act like they don’t care either way. Like they don’t need my business. I’m afraid just leaving this review will hinder things further.
Helpful Report
Posted 1 year ago
Dear Customer, Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9400 1091 0515 6562 7462 69. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400%201091%200515%206562%207462%2069 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Thanks for your patience, Support Team
Posted 1 year ago
Order was taken by customs. Still waiting on a reshipment tracking number. Very disappointed since its been over 30 days for order. And now I will be waiting another 15 to 25 for new reshipment. I just want a tracking on reshipment.
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for your reply. I'm really sorry about this issue and I apologize for the inconvenience. Your order has been re-shipped free of charge. You will receive a new tracking number within 72 hours. Thanks for your patience, Daniel
Posted 1 year ago
12 days from date order placed, US domestic... that's triple the time it states should take. I spend $500/mo for over 2 years and no refund offered, this has happened to many times. Order says will few delivered today but still hasn't got to my home city so who knows...I think this is last order with you guys. This has happened to many times. No refund offered, coupons are worthless. You don't care, I'll find a site that does. You're reviews on website are only the good ones but there a lot of customers getting same way I am.
Helpful Report
Posted 1 year ago
Dear Customer, Thanks for your patience. USPS says: Your item is out for delivery on March 7, 2024 at 6:10 am in SALEM, OR 97301. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=%209405536206248475181125 Best regards, Support Team
Posted 1 year ago
I am still getting the run around. Yes I have a tracking number but that is useless until the package actually reaches usps. Very disappointed. For sure going somewhere else. My order number 204813S
Helpful Report
Posted 1 year ago
Dear Customer, Your order has been re-shipped and will be delivered to your address within a few business days. Your tracking number is 9400 1091 0515 6065 9009 53. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400%201091%200515%206065%209009%2053 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team
Posted 1 year ago
I was allowed to edit my review as my issue was resolved... no it hasn't. I'm still without my shipment, after 12 days and I paid a lot of money for domestic. Whenever it does come, it doesn't change that it took 2 weeks. I was offered 30 free pills but when I've tried using it, it is sublingual which I don't use... so I've been given no money refunded. If the coupon can be used for any pill and with bitcoin discount and you can guarantee 3- day shipping going forward that you promise, then I'll update review when that actually happens. At this point I still don't know if I'll order again. You still only pay good reviews on website.
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Posted 1 year ago
Dear Customer, Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9405536206248475181125. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=%209405536206248475181125 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Thanks for your patience, Daniel
Posted 1 year ago
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