Name: ModafinilXL - Buy Modafinil Online & Modalert Reviews
Address: 825 Dawson Drive, Newark, Delaware
Rating: 4.54

“If I could rate 0 star I would,ordered on 12th Oct,not received,eventually said they would resend a replacement about 2 weeks ago,surprise surprise the tracking number doesn’t show anywhere, …..please don’t part with your money to this company.”

Helpful Report

Posted 5 months ago

Dear Billy, Your order has been re-shipped and will be delivered to you shortly. Your tracking number is LP070519000IN Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://auspost.com.au/mypost/track/details/LP070519000IN I remain at your disposal for any questions you might have. Thanks for your patience, Support Team

Posted 5 months ago

“This is a scam. They didn’t provide me with a tracking number or product. All the positive reviews are fake. Ignore them otherwise you will lose your money.”

Helpful Report

Posted 5 months ago

Dear Customer, We’re very sorry for the delay and any inconvenience caused. We are currently experiencing some issues at our warehouse, but we are working hard to resolve them as quickly as possible. Once everything is sorted, we will provide you with the tracking number. Thank you for your patience and understanding. Best regards, Support Team

Posted 5 months ago

“After leaving my previous review, the company swiftly responded, apologizing for the issue and claiming my order had been reshipped free of charge. They also promised to provide a new tracking number. However, it’s been a week since that response, and I have yet to receive any tracking information. I appreciate the quick acknowledgment of my concerns, but without a tracking number to confirm the reshipment, I’m left questioning whether anything has actually been done. At this point, I feel like I’m just being strung along. Words without action don’t resolve the problem, and the lack of follow-through only adds to my frustration. I hope they can deliver on their promise soon.”

Helpful Report

Posted 5 months ago

Dear Chuck, Thank you for contacting us. We are currently experiencing some challenges when shipping packages to Australia, particularly with customs clearance. ⏳ To meet demand responsibly and maintain a positive standing with customs, we’re limiting shipments to Australia to a maximum of 30 packages per day for both reships and new orders, even though the actual demand is higher. As a result, your package may enter a queue, and it may take up to two weeks to receive a tracking update for any reshipments. Please understand that while we strive to ensure a smooth process, this is our best approach at this time and we hope to see improvements in the near future. 💯% SATISFACTION GUARANTEE We want to ensure that you have a positive experience with us. Most of our shipments go smoothly, but if a product has a problem, our refund policy ensures that buyers are satisfied with the product they ordered or their money back. Thanks for your patience, Support Team

Posted 5 months ago

“Over 6 weeks since my original order,no sign of it,said replacement had been sent,tracking number doesn’t show anywhere after a week.Used countless times but looks like they have gone the way of others and just gone for a couple of months scamming before they totally disappear.”

Helpful Report

Posted 5 months ago

Dear Billy, Your order has been reshipped and will be delivered to you shortly. Your tracking number is LP070519000IN Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://auspost.com.au/mypost/track/details/LP070519000IN Best regards, Support Team

Posted 5 months ago

“I placed my order over a week ago and still haven't received a tracking number, and I have sent 4 emails with no response. I placed a huge order and I am praying this website isn't a scam. I always use modafinilxl.com which is who I thought I was using, I had no idea there was a modafinilxl.ru and there websites are almost identical, that's what's scaring me.”

Helpful Report

Posted 5 months ago

Dear Crystal, You did not place an order on our website. Our website is https://modafinil.com/. We are sorry that you encountered such a problem. Please contact the website where you placed the order. Best regards, Support Team

Posted 5 months ago

“1 week, US domestic, still in processing. Email still unanswered. Other reviews seem to be getting their orders when ordering international. Domestic is not a value if you are paying premium for expedited service but the wait time is the same as international.”

Helpful Report

Posted 5 months ago

Dear Nick P, Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9400109105156105447349. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400109105156105447349 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Best regards, Support Team

Posted 5 months ago

“They used to be great. Placed numerous issues for years no problem. US domestic for 90% of the orders. Shipping isn't 3-4 business days as advertised more like 10 but whatever, not my first rodeo, I know how this goes. Referred several of my friends to them as well. I don't know if it's new management, complacency or what, but this year something changed big time. Placed an order in May 2024 which took a month to get (US domestic). The address I provided (and had used several times prior) was different than what was on the package label and I had to hunt it down through USPS. Hunt it down as in, went to the post office asking why my package was marked as delivered when my mailbox was empty. Clerk saw that it was indeed delivered but to an address on the same street 15 minutes away. Spent the next day coordinating with USPS to arrange pick up after they retrieved it. Huge waste of time and effort. Contacted Modafinilxl letting them know what happened and that I was quite upset. Modafinilxl customer support insisted I was wrong and that it was the correct address on the label. The tone was quite argumentative, snarky and unprofessional, as if it was MY fault that they put the wrong address on the label THEY generated. How do you mess that up? I had been using the same address for months! Should have known then. Must be out of my mind because on a whim I placed an order on the 15th of November. Of course, payment was confirmed immediately via btc. Made sure that funds cleared immediately on my end, as usual. Tracking number not provided still and it is the 21st. E-mail sent asking for the tracking number unanswered. Doubt I will get anything. I make sure my end of the business is quick and smooth and it is not reciprocated AT ALL. Dubious company now, after this order arrives (if it ever does) I will not be using Modafinilxl or any of their affiliate services. I am totally OK with waiting longer but lack of communication, transparency and unprofessionalism is a huge turn off.”

Helpful Report

Posted 5 months ago

“Like other customers below, I placed an order two months ago. It got stuck at customs, and after contacting customer service, they informed me they had resent the order. I never receive a tracking number. I've used this site many times before, even during the COVID period, and I've never had an issue. The response times were as advertised, and the customer service team were prompt in addressing any problems. Now, I feel they're the complete opposite, and judging by the other comments here, I'm not alone.”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you for contacting us. We are currently experiencing some challenges when shipping packages to Australia, particularly with customs clearance. 🛃 Based on recent patterns, approximately one in three packages are experiencing delays at customs. This is more likely if a parcel is going through Melbourne, while those going through Sydney generally have a higher delivery success rate. Unfortunately, we don't have any control over the routing process, so the only option we can offer at this time is to re-send your package as necessary until it arrives successfully. ⏳ To meet demand responsibly and maintain a positive standing with customs, we’re limiting shipments to Australia to a maximum of 30 packages per day for both reships and new orders, even though the actual demand is higher. As a result, your package may enter a queue, and it may take up to two weeks to receive a tracking update for any reshipments. 👉 We use a mix of international carriers, including India Post, Royal Mail, Emirates Post and Belgium Post, which means your package may pass through places such as Singapore, Dubai, the UK or Belgium before reaching Australia. Direct shipments from India to Australia are more likely to be intercepted, so this multi-stop routing increases the likelihood of successful delivery. 📮 If you can provide an alternate address, such as a parcel locker, this may also improve your chances of delivery. Please understand that while we strive to ensure a smooth process, this is our best approach at this time and we hope to see improvements in the near future. 💯% SATISFACTION GUARANTEE We want to ensure that you have a positive experience with us. Most of our shipments go smoothly, but if a product has a problem, our refund policy ensures that buyers are satisfied with the product they ordered or their money back. Thank you for your patience and understanding, Support Team

Posted 5 months ago

“I ordered on October 13 nothing!! They resent another one just like before Can’t track! They used to be great not so much anymore. Buyer beware!”

Helpful Report

Posted 5 months ago

“Never received my order,said they would send a replacement,tracking number doesn’t show anywhere.Nesrly 6 weeks since paying for my order and nothing!!”

Helpful Report

Posted 5 months ago

Dear Billy, Your order has been res-hipped and will be delivered to you shortly. Your tracking number is LP070519000IN Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://auspost.com.au/mypost/track/details/LP070519000IN I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 5 months ago

“I placed an order months ago. It got stuck at customs and I was notified that my order would be resent (about 1 month ago). I have not received a tracking number and am not getting any responses to my emails. I have emailed the customer service person who notified me that my parcel was being resent AND I have sent a seperate email to the help/customer support people and have had no reply in over a week. I use to buy from here but not again unless this is resolved ASAP. I am concerned that this site is a massive scam.”

Helpful Report

Posted 5 months ago

Dear Customer, Your order has been re-shipped and will be delivered to you shortly. Your tracking number is LD571738685BE. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://auspost.com.au/mypost/track/details/LD571738685BE 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Sweden Post (LExxxxxxxxxSE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN) ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary process for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all packages clear customs (99.7% of our packages clear customs in 🇺🇸 the USA, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Thanks for your patience, Support Team

Posted 5 months ago

“My package has been stuck in customs since October 6th, and this situation has dragged on far too long. Over a month ago, the support agent, Daniel, claimed my order had been reshipped, but he has repeatedly refused to provide a tracking code. This lack of transparency and accountability is infuriating. The company’s policy to reship or refund after two weeks is clearly not being upheld. I’ve tried to be patient, but the vague responses and refusal to offer proof of shipment make it feel like I’m being scammed. This used to be a trusted company, but after this experience, I can’t recommend them to anyone.”

Helpful Report

Posted 5 months ago

Dear Chuck, Thank you for your reply. I'm really sorry about this issue and I apologize for the inconvenience. Your order has been re-shipped free of charge. You will receive a new tracking number shortly. Best regards, Support Team

Posted 5 months ago

“Ordered, support says package has shipped and will send a tracking number soon. Been 3 days and still no tracking for a US to US shipment. They maybe reply every 24-36 hours. This isn't rocket science. I ordered with BTC to make everything as smooth as it could be. On the website it says 3-4 days delivery, been more than 72 hours and still don't have a tracking number. If the order has actually been shipped, getting a tracking number is trivial. If you can't adhere to what customers expect based on the information you provide..., change the wording on the website. Will update if they get on it and do what they advertise.”

Helpful Report

Posted 5 months ago

Dear Customer, Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9400109105156103429705. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400109105156103429705 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Best regards, Support Team

Posted 5 months ago

“I ordered from them last time and they arrived in 2 1/2 weeks so I ordered again on October 13,2024 and nothing!! It either “ can’t be found “ or USPS says “ label created not yet in the system “ ! I have contacted customer service 3 times as I’m so close to being out of my meds and I just receive the same generic message. I made a really large order too. I’m praying that this comes through but I’m nervous.”

Helpful Report

Posted 6 months ago

Dear Customer, You're correct, your package is very poorly tracked, however, the shipping method used in your case has proven itself very well in terms of customs clearance and we can guarantee that packages sent via this shipping method pass the customs easily in 99.7% of cases and will NOT be seized by customs. Our shipping process is focused more on the ease of your packages traveling through the postal systems than overall speed. Also, when choosing between traceability and delivery guarantee, we choose the second option so that our customers from the US, Australia, and other countries can be sure that they will finally receive their package because a package seized by customs is the most frustrating thing, even though we offer free re-shipping in this unfortunate event. I understand that you wish to receive your order as soon as possible and that you also expect to be able to track it all the way, but trust me, we’re doing our best to assure your package will pass customs easily. Most of our packages can’t be tracked until reaching the destination country because the tracking information usually updates at the first port of your country. Additionally, I would like to inform you that for urgent orders, we are happy to provide our US customers with the option of domestic shipping via USPS from our warehouse in New York. This option is more expensive, but you are guaranteed to be able to receive your parcel within a week and be able to accurately track its location. https://modafinilxl.com/domestic-usa-usps-delivery/ None of our shipments require a signature upon delivery. Your package will be left if it's safe to do so. We will try to deliver your package to your mailbox. Resuming, one well-sent package that does not need to be re-shipped will almost always arrive sooner than one that has swiftly moved through the postal system but is seized by customs. Thanks for your patience, Support Team

Posted 6 months ago

“Ordered modalert I got them alright but they are duds. They just dont work. Not my first time with modalert just the first time they there no good. Buymodas was great! Super bummed!”

Helpful Report

Posted 6 months ago

“Order has been stalled as 'Processing' since 20 days ago. After asking support, they acknowledged issues with their EU warehouse, offered a credit which I accepted and promised to have the order moving in 48 hours. After 3 days with no activity, I contacted them again. Once again they promised the order would get moving in 24 hours. That was 3 days ago now. The order remains unchanged and I'm just getting silence since then. I am just asking them to let me sincerely know if the order can be processed or not. More than a refund, I'd just like to know what's happening to go somewhere else if necessary. I offered to accept a partial order. No replies to that. Another 2 orders I made in the past 1.5 years were processed with no issues at all, so something might have changed. Worst of all, I'm starting a big project which I was counting on my order for.”

Helpful Report

Posted 6 months ago

Dear Alvaro, We are really sorry about the issue. Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 3230007984684868 https://www.correos.es/es/es/herramientas/localizador/envios/detalle?tracking-number=3230007984684868 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Best regards, Support Team

Posted 6 months ago

“It has been 25 days since I ordered from them and I still haven't been a tracking number. Then 6 days ago they promised that I would absolutely get it within 2 days. Guess what? Still nothing. The promises of this company don't mean anything to me anymore. I have now requested a refund. Hopefully I can get my money back. I really doubt it, but I have to try. Let's see what happens.”

Helpful Report

Posted 6 months ago

Dear Customer, We sincerely apologize for the delay in providing the tracking number. We had some issues at our European warehouse, but everything has now been resolved, and you will receive the tracking number shortly. As compensation, we have applied a store credit of €72 for the Handling Fee for EU Countries (+50%). We hope this solution works for you and makes up for the delay. Your store credit never expires and can be used to pay for your future purchases. https://modafinilxl.com/store-credit/ Your store credit will automatically apply at checkout. If your order is more than your credit, you will be charged the difference. If your order is less than your credit, the remaining credit will remain in your account forever. I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 6 months ago

“On October 15, 2024, I placed an order that remains "in process" without any updates. I'm writing this review because it seems to be the only way to get a response. I don’t want to lose my money.”

Helpful Report

Posted 6 months ago

Dear Manuel, We sincerely apologize for the delay in providing the tracking number. We had some issues at our European warehouse, but everything has now been resolved, and you will receive the tracking number within 2 days. As compensation, we have applied a store credit of $74 for the Handling Fee for EU Countries (+50%). We hope this solution works for you and makes up for the delay. Your store credit never expires and can be used to pay for your future purchases. https://modafinilxl.com/store-credit/ Your store credit will automatically apply at checkout. If your order is more than your credit, you will be charged the difference. If your order is less than your credit, the remaining credit will remain in your account forever. Thanks for your patience, Support Team

Posted 6 months ago

“Don’t order!!!!! My order was confirmed on 7th of October. I still don’t have a tracking number. Writing Modafinilxl almost every day, from time to time receiving replies, that either they have already shipped it, or the order is almost shipped, or will be shipped out soon. I was asked to wait for 1-2 days, for 72 hours, for 24h, latest one was 36hours. I have requested a refund 4 times(!!!) already. They just ignore that.”

Helpful Report

Posted 6 months ago

Dear Jelena, We just wanted to let you know that your refund has now been approved and is on its way to you at the amount of $120. Please note that it can take up to 30 days for the funds to be credited back to your account, but usually it should appear in your statement within 2 – 5 days.

Posted 6 months ago

“On 10.10.24 (20days aogo!!) i got a confirmation that i payed the receipt und the order is beeing processed. (European order) Unfortunatelly since than i got no update! No shipment, no tracking. Nothing! I opened a ticket, but also nothing. No useful communication! I got scammed! Spent a lot of money!”

Helpful Report

Posted 6 months ago

Dear Customer, We sincerely apologize for the delay in providing the tracking number. We had some issues at our European warehouse, but everything has now been resolved, and you will receive the tracking number within 2 days. As compensation, we have applied a store credit of $201 for the Handling Fee for EU Countries (+50%). We hope this solution works for you and makes up for the delay. Your store credit never expires and can be used to pay for your future purchases. https://modafinilxl.com/store-credit/ Your store credit will automatically apply at checkout. If your order is more than your credit, you will be charged the difference. If your order is less than your credit, the remaining credit will remain in your account forever. I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 6 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

ModafinilXL - Buy Modafinil Online & Modalert Reviews Reviews