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ModafinilXL - Buy Modafinil Online & Modalert Reviews Reviews

4.6 Rating 1,321 Reviews

91 %

of reviewers recommend ModafinilXL - Buy Modafinil Online & Modalert Reviews

Company Reviews

4.6

Based on 1,321 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@mxl.zendesk.com

Location:

825 Dawson Drive,
Newark
Delaware
19713

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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 24th March 2024

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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 15th January 2023

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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 30th December 2022

40

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order 352096M paid for overnight express shipping which cost a fortune for US to US which they already screw you on the price of the pills. It has now been a week with no shipping number and over 3 days of them refusing to communicate. I have used this company for over 3 years but I won't be using them much longer at this rate.”

Posted 2 months ago

Dear Customer, Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9400 1091 0515 6561 1274 72. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400%201091%200515%206561%201274%2072 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Thanks for your patience, Support Team P.S. We added extra pills to cover the delay.

Posted 2 months ago

“i paid for domestic shipping. no updates. no tracking . i'm told they are looking into it . at this point, the fastest it will come is 10+ days. i'm not confident it will even come that fast. Ridiculous when you pay 5x as much for domestic.”

Posted 2 months ago

Dear Customer, Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9400109105156560065553. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400109105156560065553 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Thanks for your patience, Support Team

Posted 2 months ago

Dear Customer, Your order has been successfully delivered. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400109105156560065553 Best regards, Support Team

Posted 2 months ago

“Still no shipment. They keep telling me soon. I don't believe them.”

Posted 2 months ago

Dear Richard, Your order has been delivered to your address. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400%201091%200515%206062%201818%2074 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 2 months ago

“Waiting two weeks for a shipment. I paid 300 for overnight. You keep telling me 24 hours it'll be shipped. But you still haven't dropped the package off. So I'm posting negative Reviews everywhere until you ship it.”

Posted 2 months ago

Dear Richard, Your order has been delivered to your address. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400%201091%200515%206062%201818%2074 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 2 months ago

“My order was never delivered. No tracking information provided. I confirmed my payment with my bank. I have reached out multiple times to the company, but only received automated, ineffective responses. Net result = No product and they still have my $199.00. I will not order from the again.”

Posted 3 months ago

Dear Customer, Because your package has been successfully delivered to your shipping address, may I kindly ask you to edit or delete your review? The issue seems resolved. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=RR240039835AE If there’s a problem with a product, our refund policy assures that our buyers are satisfied with the product they ordered, or always get their money back. You can claim either a refund or a free re-shipping via our support team. 👉https://support.modafinilxl.com/hc/en-us Thank you for your patience and understanding, Support Team

Posted 2 months ago

“Is this company still legit? i just ordered from them and cant get ahold. of anyone. i paid for my order but the money wasnt applied to my account. It has been 5 days. I have heard that this company may have went under. i just used them a few months ago so i trusted that i would use them again. i sure hope they didnt scam me”

Posted 4 months ago

Dear Lynn, The payment has not been received yet. Please note that payment processing takes up to 72 hours (3-5 business days). However, we'll keep an eye on this transaction. Once the payment is received, we will update it in our system immediately and you’ll get a confirmation email. In case your payment was declined, we’ll send you further instructions. We also kindly ask you to provide a payment receipt - it will help us to locate your payment faster. Thanks for your patience, Support Team

Posted 4 months ago

“Modafinilxl does not accept Mastercard or visa anymore. I tried PayPal and it would not take that either. Last choice besides bitcoin which I do not use was Zelle. I used Zelle. The Zelle payment goes through to some email address. I never received a confirmation and so far no proof of my purchase except the $227 taken out of my bank account by Zelle to that email address. I have sent several emails and now I’m not hearing anything back. Even when I emailed, I never was given a confirmation that my order was received and being processed. I was told they needed proof or something showing it went through. Well the money was taken out of my account last Sunday and I sent a copy of the $227 delivered and never heard anything more. Be careful because they are having issues with any payment other then maybe bitcoin but it seems I’m out $227 right now and will try to dispute this with my bank. Not a happy customer.”

Posted 5 months ago

“No delivery after 1 month Asked for a refund. Totally ignored Said they would resend. Nothing came”

Posted 6 months ago

Hello, Please let us know your order number, and we'll investigate the issue. Best regards, Support Team

Posted 6 months ago

“I'm done stressing myself out and spending hours each day writing emails to customer support just to have a dozen different customer service reps using the SAME EXACT NAME! Daniel Santos will be the only rep you ever speak with even tho there's no way possible it's really the same person... 3 MONTHS, 2 SEPERATE ORDERS, ONE EVEN BEING US TO US DOMESTIC, 104 EMAILS BACK AND FOURTH, AND STILL HAVENT RECEIVED EITHER OF MY ORDERS! I took ALL my support emails and transfered them over to a Word Document & PDF so I can deal with this later because I'm so over this... 137 PAGES OF EMAILS! 65% from me and 35% from "Daniel Santos" support. The kicker is that 30% out of the 35% of emails I received from support were IDENTICAL COPY AND PASTE REPLIES! I know for a fact that ModafinilXL DOES NOT READ THE CUSTOMERS SUPPORT TICKET AND EMAILS because we literally went back and forth, me telling him that it's been nearly 3 months and I have yet to receive my US to US order and my second order has been in customs for close to a month! I would spend hours writing detailed responses starting off by begging him (or who ever the agents are behind the same same) to PLEASE READ MY ENTIRE EMAIL! All they do is read the subject & pull a reply from their customer service manual and paste it in! Every single email responses was "I know you are in a rush to receive your order, but we take safety over speed when it comes to shipping. You have nothing to worry about, your both of your orders will arrive shortly. US customs can take up to 14 days before passing your order through. YOU CAN ALWAYS PLACE A US TO US DOMESTIC ORDER OF YOUR LOOKING FOR FAST DELIVERY... " LIKE WHAT?!? I can't even begin to express how many time we specifically talked about my one order BEING US TO US AND HOW I PAID NEARLY TRIPLE THE AMOUNT JUST TO HAVE IT DELIVERED ASAP!! AFTER 3 MONTHS & OVER A 100 EMAILS, YOU KNOW DAMN WELL THAT MY ONE OF MY ORDERS IS US TO US! The response id get was "Don't worry, I understand you are in a rush to receive your order. I can ASSURE you that your order will arrive shortly. US customs can hold your package up to 21 DAYS (oh now it conveniently changed?!) Even tho I literally have screenshots of you saying after 14 days, if it's still in customs, we will reship your order. ModafinilXL does offer US to US DOMESTIC shipping if you would like to place a new order. US to US shipping will be delivered within 7 days." THE WEBSITE SAYS 3-4 DAYS!. There's so much more I could go on about but I'm sick to my stomach from dealing with ModafinilXL FOR THE PAST 3 MONTHS! $700+ spent and I'm literally back to square one! Oh yeah, also get this. I finally got a response 2 days ago asking me if I would like a refund or my orders reshipped. I SPECIFICALLY STATED "IF THE REFUND PROCESS IS GOING TO TAKE LONGER THAN 24 HOURS, THEN I DONT WANT A REFUND. I NEED THESE ORDERS SHIPPED OUT ASAP. SO IF THE REFUND PROCESS IS GOING TO TAKE LONGER THAN A DAY, JUST RESHIP MY ORDERS INSTEAD..." I RANDOMLY RECEIVE A TEXT, YES A TEXT (CANT RESPOND BACK THO) SAYING MY 2 ORDERS HAVE BEEN REFUNDED AND I should see them in my bank within 2 - 30 DAYS!!! LIKE WHAT IN GODS NAME ARE YOU DOING MODAFINILXL?! you used to be so good with customer service and now ( I WARNED THEM THAT I DONT WANT TO DO IT, BUT I WILL GO PUBLIC WITH REVIEWS ABOUT WHAT YOU GUYS HAVE PUT ME THROUGH. I WILL PUBLISH THE PDF CONTAINING THE EMAILS FROM YOU THAT ARE FILLED WITH BOLD FACE LIES. I.E., I ORDERED MODAXL USPS because the IP versions are trash. They are available and IN STOCK ON THE WEBSITE, BOTH US TO US AND FROM INDIA TO THE SORTING HUB IN FRANCE. EVEN IN THE DESCRIPTION OF IT STATES "THIS BRAND is U.S.P for quality..." )! Then the rep starts trying to lie to me and said " we stopped carrying U.S.P VERSIONS" SO I took a screenshot of them being IN STOCK AND A WAY HIGHER PRICE THEN THE GARBAGE I.P versions and sent it to him and asked "oh ok. You guys stopped selling them, yet you still have them in stock, you still have USP in the description and your still charging customers more money for a version you don't even have??? He\she, idk anymore, then ignored me for a week and closed my support ticket. So I opened a new one with tons of screenshots and screen recordings. All of a sudden, they do have them but only from India. So once again I go to the website and take the screenshot of ModaXL US to US domestic IN STOCK AND FOR SALE! Then I really started getting 100% irrelevant responces, back to "don't worry your orders will arrive very soon. Customer can hold your package up to 30 days... We do offer US to US shipping if you would like to place a domestic order..." LMFAO, THE ONLY THINF I CAN DO TO KEEP MYSELF FROM GOING CRAZY IS TO JUST LAUGH. MODAFINILXL USED TO BE GOOD. KEY WORD IS USED TOO! NOW??? IT SEEMS LIKE THEY ARE TRYING TO SCAM AS MANY PEOPLE AS POSSIBLE BY SHOWING A TONS OF DIFFERENT KINDS OF MODAFINIL/ADRAFINIL BUT THE ONLY THING THEY SHIP OUT, IF THEY ACTUALLY SHIP IT, ARE THE WORST ULTRA GENERIC, 50 CENTS A PILL, MODVIGIL BY SIGNATURE LTD. REGARDLESS OF WHAT YOU PAID FOR! I'm trying to end this but feel like I need to get the truth out there. Here another thing. They text me that both my orders have been refunded right? Yet I only received one refund email for the cheaper order! There's nothing about my US to US order being refunded! Plus why are the option to the questions below missing "NEVER DELIVERED" AND "Seized by customs! I clicked an option by mistake and now I can't unselect it! Just know that " was my delivery on time?" Real Answer: never delivered.... Who made the delivery? NO ONE DID! HOW MANY DAYS DID THE DELIVERY TAKE?: 3 plus months and still not delivered! How did you communicate with the company?: THERE IS NO LIVE CHAT OR TELEPHONE! Ok I'm done for now, it's time to go leave more reviews on trustpilot, help, reddit, etc. Also just so you know ModafinilXL, I'm placing a US to US order as soon as I submit this. ModaXL USP IS IN STOCK! You have a guarantee on your page that order submitted and payments cleared before 5 pm UTC (8 PM EST) WILL BE SHIPPED OUT THE SAME DAY, NOT SHIPPED A LABLE CREATED IN THE SYSTEM.... IT SAYS SHIPPED OUT! ALSO US TO US IS 3-4 DAYS DELIVERY! NOT SHIPPED OUT BUT DELIVERY! IM WILLING TO DROP ANOTHER 600 BUCKS AMD PAY WITH BITCOIN, ETH or Zelle so the payment is processed very fast. Im going to be screen recording this entire process so I can add it to my 130 plus page PDF of useless customer service messages that set me back even further that square 1. I'm at like negative square 5 considering how I've been waiting 3 months and out 750 bucks for the next 30 days... And that's If both my orders were refunded like was said. EVEN THO I SAID DO NOT REFUND AND JUST RESHIP IT! there I left my review. Now add 60 additional pills to my order as guaranteed!”

Posted 7 months ago

“Tracking says my package was delivered but I never got it unfortunately. This is my second time ordering from you guys.”

Posted 7 months ago

Dear Elijah, Thanks for contacting us. We noticed many cases when the tracking link says that the item was delivered, but in fact, it's still in the facility. We kindly ask you to wait five business days; the postal service is overwhelmed now, and the tracking updates can be wrong. Also, we recommend you contact your local post office to check the status of the delivery and location of your parcel. Please let us know if you don't find the parcel after five business days; we'll reship your order free of charge. Best regards, Support Team

Posted 7 months ago

“I have not received my parcel and have been requesting a refund for three months, but I have not received a response.”

Posted 7 months ago

Hello, Please provide your order number, and we´ll investigate the issue. Best regards, Support Team

Posted 7 months ago

“UPDATE TO REPLY: How unprofessional and delusional are you to ask me to give you a good review after you lied to me constantly and scammed me out of money? You have not refunded me the full amount. Please stop asking me to change my review until I receive the full amount. I lost 50 USD and 2 months of time. That is not generous of you. I was lied to by you or I wouldn't have ordered from you. You lied about shipping methods, you lied about the refund I would get. You said I would get refunded the full USD amount if things didn't work out and you changed your mind, SO NO I WILL NOT CHANGE MY REVIEW UNTIL YOU REFUND ME. After two months of them giving me misleading information and my packet being seized. I only received a partial refund. I was told I would receive the full amount when I asked for a refund but it was 50 dollars less than I paid. I asked about it and was told they cannot do anything about it. They said they wouldn't give me the rest since that was the new price of BTC even though they received BTC worth more than that from me. They are scammers!! Beware because they own other sites (buymodafinilonline, modafinilXL, modafinilusa, cialisbit, buypreponline) out there and they pay companies for good/fake reviews.”

Posted 7 months ago

Dear Customer, We're really sorry that your package to Ireland was confiscated by customs. The situation is getting stricter and we have decided to suspend shipping to this country until further notice. Since you chose to pay for your order in Bitcoins and selected BTC as your preferred currency in exchange for a generous 20% discount, we agreed to issue a full refund after two unsuccessful delivery attempts and refunded the exact amount we received from you in BTC (0.0082 BTC). We are not responsible for BTC price changes over time. Best regards, Support Team

Posted 7 months ago

“Stay away - absolute garbage fire! ModafinilXL's false advertising and lies from support during my last order include: * Order process time of 8 days - not 2 hours. * Support lied and said order was sent day after order was placed. Tracking and postage slip show 8 days post payment. * Express post listed on order but sent via standard post. * Only one support staff member, who is now closing my tickets without responding. There is no one else in their support team so if you have a problem you will not have it resolved. Use another vendor, after being a customer for two years - I'll never go back to modafinilXL.”

Posted 8 months ago

Dear Customer, Your order has been re-shipped and will be delivered to your address shortly. Because your package has been reshipped to your shipping address, may I kindly ask you to edit your review? The issue seems resolved. Best regards, Support Team

Posted 7 months ago

“I did EU to EU shipping which cost over 100 bucks for shipping alone. Package never came (been 45 days) and they no longer reply since I've started to ask for a refund.”

Posted 8 months ago

Dear Customer, We're really sorry that your package to Ireland was confiscated by customs. The situation is getting stricter and we have decided to suspend shipping to this country until further notice. Since you chose to pay for your order in Bitcoins and selected BTC as your preferred currency in exchange for a generous 20% discount, we agreed to issue a full refund after two unsuccessful delivery attempts and refunded the exact amount we received from you in BTC (0.0082 BTC). We are not responsible for BTC price changes over time. Best regards, Support Team

Posted 7 months ago

“Customer support do not answer questions, only go on circles with copy paste responses. Order was processed after more than seven days despite starting a two hour process time. I was lied to multiple times about this as well. Still no product delivered, stay away until they sort out their issues.”

Posted 8 months ago

Dear Andrew, Your order has been re-shipped and will be delivered to your address shortly. Your tracking number is LP059895953IN. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It has to travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). Additionally, you can track all of your shipments on https://www.17track.net/en We'll email you an additional tracking notification when your tracking number is live. https://t.17track.net/en#nums=LP059895953IN 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN) ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary procedure for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all parcels pass through customs without a problem (99.7% of our parcels pass through customs smoothly in 🇺🇸 the US, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Best regards, Support Team

Posted 7 months ago

“Site has now unfortunately closed down.”

Posted 10 months ago

Hello, On behalf of the ModafinilXL team, I'd like to apologize for the temporary downtime due to some technical issues we're experiencing. We plan to restore the domain name https://modafinilxl.com/ by Monday, July 3rd, and resume accepting orders the same day. Please check back on Tuesday, July 4. In the meantime, please feel free to place your order on our sister site https://freemodafinil.org/ if your order is urgent (e.g. US domestic). This FreeModafinil website is our backup solution, run by our team, and offers the same range of products and services as our main MXL site. https://freemodafinil.org/ Thanks for your patience and understanding, Daniel

Posted 10 months ago

“SCAM, BE AWARE. THE ORDER NEVER ARRIVED AFTER A MONTH, EVEN IF YOU PAY THE FASTEST DELIVERY... NO RESPONSE FROM THE SUPPORT, ONLY ROBOT ANSWERS.”

Posted 10 months ago

Hello, Please provide your order number, and we'll investigate the issue. Best regards, Support Team

Posted 10 months ago

“i placed an order 3-4 weeks ago and it says it’s been stuck in india for 2 weeks and hasn’t moved and i got a text message saying it got delivered but i haven’t got my package yet”

Posted 11 months ago

Hello, Please provide your order number, and we'll investigate the issue. Best regards, Support Team

Posted 11 months ago

“Didn't receive the product”

Posted 11 months ago

Hello, Please provide your order number, and we'll investigate the issue. Best regards, Support Team

Posted 11 months ago

“Bought Modvigil 200mg, have tried 1 pill in the morning each day for a whole week. Absolutely no effect, no difference in energy, attention span, or concentration. Thinking that I might have received a bad batch.”

Posted 1 year ago

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ModafinilXL - Buy Modafinil Online & Modalert Reviews is rated 4.6 based on 1,321 reviews