Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,354 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,354 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

Write Your review

Tell us how Moda Furnishings UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture excellent. Unfortunately items were missing and/or not available. Delivery guys very helpful”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your 4* review. I am happy to hear the quality of the furniture met your expectations. We would love to help further on the missing items, please drop us a email on support@modafurnishings.co.uk and we can assist further. Thank you, Lia @ Moda.

Posted 4 years ago

“Delivery was on time and Barry & Damion were extremely polite & helpful and assembled everything with no fuss. We found a few minor defects on a couple of items of the furniture but so far Moda have been great with their customer service and will be replacing this items. Great to experience no fuss customer service for a change.”

Helpful Report

Posted 4 years ago

Hi There, Thank you very much for taking the time to leave us a review. Your comments on Barry and Damion shall be fed back to them, which they will appreciate ! The customer service given to customers is something we very much pride on and I am confident this will all be resolved quickly and efficiently. Many thanks, Lia @ Moda.

Posted 4 years ago

“Andy and Ryan were on time at 0800 hours and friendly too! Great service from them!”

Helpful Report

Posted 4 years ago

Hi N Smith, Thank you for your feedback on the drivers, this is great to hear. I will certainly pass your comments back to them. Take care, Lia @ Moda.

Posted 4 years ago

“Delivery guys were great. Customer service dealt with an issue I had well, and you can’t ask for more than that.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your review on your experience you have had with us. Customer service is something we very much pride upon, I am happy to hear your issue has been dealt with well. Hope you have a lovely summer. Take care, Lia @ Moda.

Posted 4 years ago

“I think if you are a valid customer and you continue to buy from you you should offer discount for your next purchase”

Helpful Report

Posted 4 years ago

Hi J Brown, Thank you for your feedback. I am sorry we could not offer a discount at this time due to the high increase in shipping costs but we hope to re-evaluate this in the upcoming months. Thank you, Lia @ Moda.

Posted 4 years ago

“Found the website could be a little more customer friendly.”

Helpful Report

Posted 4 years ago

“Lovely furniture and well made”

Helpful Report

Posted 4 years ago

We pride ourselves on our luxury and high quality furniture! I hope you enjoy your new furniture and have a great summer enjoying it! Joe K @ Moda

Posted 4 years ago

“( Delivery byDaniel and Alex, excellent )”

Helpful Report

Posted 4 years ago

Thank you for an excellent 5* review! Have a great summer and enjoy your new Moda furniture. Joe K @ Moda

Posted 4 years ago

“( Delivery byDaniel and Alex, excellent )”

Helpful Report

Posted 4 years ago

“Quick to do.”

Helpful Report

Posted 4 years ago

“Straightforward and easy to use”

Helpful Report

Posted 4 years ago

“Thx”

Helpful Report

Posted 4 years ago

“good”

Helpful Report

Posted 4 years ago

“It would be useful to be able to click on an item in your basket and be taken to that product. I had to open another tab and have two windows in operation to view.”

Helpful Report

Posted 4 years ago

“Was expecting to be advised which cover to order at checkout”

Helpful Report

Posted 4 years ago

“nice products”

Helpful Report

Posted 4 years ago

“Good”

Helpful Report

Posted 4 years ago

“Unbale to see all variants simultaneously”

Helpful Report

Posted 4 years ago

“Quick tio order”

Helpful Report

Posted 4 years ago

“Products look great and customer service team are excellent. But the website is very tricky to navigate. Jumps around a lot!”

Helpful Report

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,354 reviews