Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,354 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,354 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ok”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave us a review! Let us know if there's anything you need! Jack @ Moda

Posted 4 years ago

“Helpful and pleasant sales lady . Garden furniture due in 8 to 10 weeks .”

Helpful Report

Posted 4 years ago

“Great help from Charlie and Courtney in the Milton Keynes showroom to help with the selection to buy the Birkin set. They were very knowledgable and informative. Only purchased via the website as out of hours by the time final decision made and didn't want to miss out. Credit to the MK Team though and the ability to have a look at the actual product was important with the value of the goods. Shame the covers are not available at the same time as the furniture, hence 4 stars.”

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Posted 4 years ago

“Will wait and see when delivered to comment ...website good all round .”

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Posted 4 years ago

Thanks for the review. Hopefully we'll be closer to the 5* when your beautiful new furniture comes! Let us know if you need anything in the meantime! Jack @ Moda

Posted 4 years ago

“good service”

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Posted 4 years ago

“good online ordering”

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Posted 4 years ago

Thank you for your review! Jack @ Moda

Posted 4 years ago

“Katherine was very helpful with our order can’t wait to receive it bring on 11 weeks”

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Posted 4 years ago

Thanks, V! Katherine will be delighted with the review. Not long to wait until you can sit back and relax on your Moda Furniture! Joe @ Moda

Posted 4 years ago

“amazing furniture”

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Posted 4 years ago

Thanks so much for your review and the compliment! Jack @ Moda

Posted 4 years ago

“Very easy to order”

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Posted 4 years ago

“Easy to view items and purchase....just hope that we aren't let down by delivery dates having read some of the reviews!”

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Posted 4 years ago

“Excellent customer service , nice products, halo 9 seater and large umbrella. Heavy duty cover is excellent . Products are very expensive , but the covers are machine washable and shower resistant so maybe that’s why ? Good delivery team , I hadn’t paid extra for set up and boxes taken away . I told the guys I’d regretted that as there were a lot of boxes and things were heavy . Jason and mark explained I could ring up and arrange if I wanted , which I did. Again over priced £99 but hassle free I would say £50 more reasonable . They were helpful, polite and made sure I knew how the umbrella worked . Extra things were delivered by mistake and they sorted this for me . Unfortunately a damage on one chair but I think this will be resolved quickly Again excellent customer service .”

Helpful Report

Posted 4 years ago

Hi KK, Thank you so much for your amazing review on our services and products, it's great to see and very much appreciated! The issue with your chair, I am terribly sorry to see this, if you email our customer support team at support@modafurnishings.co.uk we will resolve this issue for you. And your feedback on the delivery service, will be fed through to our customer forum, to be considered in future :) Have a lovely day and take care. Danielle @ Moda

Posted 4 years ago

“Bought from Moda before - so easy to order.”

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Posted 4 years ago

“ghjlgyl”

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Posted 4 years ago

“good online experience”

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Posted 4 years ago

Thanks so much for your review! Jack @ Moda

Posted 4 years ago

“We took delivery a few days ago of our Ledbury order #3000028208. This is our second purchase of your excellent garden furniture following our purchase #700000590 in 2016/17 of an 8 seat oval dining set with Eton chairs. As before the whole experience was most professional and we were very satisfied by the advice and service from Louise and Antony at your Caterham showroom. The furniture is good quality and has attracted favourable comments from friends who are planning to visit Caterham to take a look round now that it is reopening!”

Helpful Report

Posted 4 years ago

Welcome back, J! We love to hear from a returning customers. Great to hear you've had such a positive experience. Have a great Summer! Joe @ Moda

Posted 4 years ago

“Very easy and good to deal with I hope that the quality is as good in real life as they say and it looks on line”

Helpful Report

Posted 4 years ago

“Ordered boxes over the phone to store cushions but wasn’t told they were flat pack so then had to wait till following week to get the made up. Fortunately the guys who did this Louis & Anthony were great. Rang ahead about arrival, wore masks through house to garden, were cheerful and efficient and even placed them in garden for me where I wanted ~ in fact one was at there suggestion. Service with a smile. Thank you lads”

Helpful Report

Posted 4 years ago

“good”

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Posted 4 years ago

Thank you for a great review, S. Have a great summer enjoying your new, luxury furniture! Joe K @ Moda

Posted 4 years ago

“good”

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Posted 4 years ago

“Easy to use website”

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Posted 4 years ago

Thank you for the great review, L. Our easy to use website makes it easy for our customers to browse our wide range of luxury furniture. Joe K @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,354 reviews