Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.79

4.8 Rating 4,335 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,335 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear and useful information but web-site a bit sluggish”

Helpful Report

Posted 2 years ago

Hello Frank, Thanks for your honest but positive feedback, I will certainly ensure this is looked into further. Robyn @ Moda

Posted 2 years ago

“Goid”

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Posted 2 years ago

Hello ILona, Thanks so much for your 5* review! Robyn @ Moda

Posted 2 years ago

“Excellent quality and NO assembly required!!”

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Posted 2 years ago

Good afternoon Peter, Thank you for your review, I'm sorry to hear you couldnt view the discount code via your phone. I'm going to look into this further to see if this is a poblem caused on our behalf. Im pleased to see you have now placed your order with thw 10% discount! Robyn @ Moda

Posted 2 years ago

“No comment”

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Posted 2 years ago

Good morning John, Thanks for your 5* review, this is great to see! Robyn @ Moda

Posted 2 years ago

“We are very pleased with our purchase and the premium delivery service undertaken by James and Michael”

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Posted 2 years ago

Good afternoon, It's great to see your positive review so thanks for this! Robyn @ Moda

Posted 2 years ago

“I would have liked a cover included with my purchase, which I noticed other retailers have. Otherwise a good online shopping experience.”

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Posted 2 years ago

Good afternoon Ingrid, Thank you for your honest, great feedback! As we are a luxury brand retailer with superior quality across all products I'm afraid accessories don't come free of charge with orders but I will certainly take away your feedback :) If you do need any future help or assistance please don't hesitate to contact us. Robyn @ Moda

Posted 2 years ago

“The whole team at Riverpark Road is a credit to Moda. Great customer service and advice before sale. Thanks Pip and Gary and especially Matt who served me. I will have no hesitation in recommending Moda furnishing. Chris”

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Posted 2 years ago

Hi Chris, Thanks for taking the time to post your review, it's great to see you've had an excellent experience with us :) If you ever need any help or assistance in the future please just get in contact with us! Robyn @ Moda

Posted 2 years ago

“I am very pleased how quickly Moda have responded to and resolved the issues I have raised. They have accepted some of the feedback I gave and have said that they will look to change things for the future.”

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Posted 2 years ago

Hi Alan, Thanks for your honest feedback, I'm sorry to learn about the negative comments regarding our website. I will be in touch to discuss this further. Kind regards Robyn @ Moda

Posted 2 years ago

“.”

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Posted 2 years ago

Hi Andy, Thanks for your positive review. If you do require any further assistance please do contact us at support@modafurnishings.co.uk Robyn @ Moda

Posted 2 years ago

“Our furniture was delayed by 2 months but did arrive and is as good as it looked in the showroom. Admin staff were knowledgable and courteous whenever I called for an update. Louis and Anthony who delivered the furniture were very professional and helpful.”

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Posted 2 years ago

Good morning, Thank you for taking the time to leave your feedback. I am very sorry to hear your order encountered a delay but I'm very pleased to hear this has now arrived and you are happy with the quality of the furniture. I will ensure your feedback is passed through to the team members in question! Robyn @ Moda

Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

Hi Geoff, It's amazing to hear you enjoyed our 5* star service! Louise @ Moda

Posted 2 years ago

“Great furniture, came in stages so some of the items were not the same shade but Moda happily switched the items over.”

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Posted 2 years ago

Hi Charlotte, I am glad our dedicated Customer Services team were able to assist on this occasion and you are so happy with your new furniture! Have a nice day. Joe K @ Moda

Posted 2 years ago

“Quite pricey stuff but good quality and guarantee. Delivery guys Nyle and Leon were on time and rang ahead. Quickly setup and friendly.”

Helpful Report

Posted 2 years ago

Hello, I am glad you received such excellent service from our team. The exceptional quality of our furniture, along with our industry-leading 7 year guarantee is reflected in our prices and I am glad you are enjoying your new, Moda furniture from us. Joe K @ Moda

Posted 2 years ago