Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.79

4.8 Rating 4,338 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,338 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the guys who delivered my furniture today”

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Posted 3 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 3 years ago

“Good site”

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Posted 3 years ago

Thanks for your review K Reeves! Robyn @ Moda

Posted 3 years ago

“Mark and Brian were exceptional in the service delivery and set up of the furniture. Thank you. The furniture looks amazing. Moda are a little arrogant in the sales team. No discounts, no entertaining any discussion on loyalty and reorders.”

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Posted 3 years ago

Thank you so much for your lovely comments. Also, I'm sorry you feel upset about the fact that we don't have any discounts available at the moment. However, please be assured that there's not an ounce of arrogance in the customer sales team, they are simply following protocol. I will pass on your suggestion for a loyalty discount scheme to our management team and they will be able to consider this in their next briefing. Thank you so much again, for your feedback. It helps us grow!

Posted 3 years ago

“Easy to find way around”

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Posted 3 years ago

Its great to see your review, thanks for that! Take care, Robyn @ Moda

Posted 3 years ago

“Good”

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Posted 3 years ago

Thank you for your review! Jack @ Moda

Posted 3 years ago

“Long wait time”

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Posted 3 years ago

Thank you for your review A Frost, we do have long lead times on most of our ranges due to the high demand of our furniture. However we do have a section our website which shows available products for delivery in 1-8 working days if you would like to call our sales team on 0161 683 0158 pressing option one they can go through this with you :) Robyn @ Moda

Posted 3 years ago

“Excellent delivery and assembly from Pete & Paul - awaiting the sunshine now.”

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Posted 3 years ago

Fingers crossed for some warm weather soon! Have a great summer and thank you for a great review! Joe K @ Moda

Posted 3 years ago

“Delivery date was earlier than we had been told. That was great. Delivered by Paul and Pete who did a great job. Well done guys. Lovely furniture. However wrong number of bolts and one joint on the table sides was very poorly made. Customer services team were very good in handling this. However for a £2.5K set this should have been checked before delivery. I now have to wait before I can assemble. Frustrating. Note. The parasol doesn’t come with a base and the website is not clear on this. You can’t use the parasol safely without a base. If I had known I would have ordered one. however the services team were v good and agreed to send one in the post. For a set of this price I should be able to give 5 out of 5 but I can’t.”

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Posted 3 years ago

Thank you for taking the time to leave your review. We are very pleased to hear you happy with the service received but we are sorry to hear there was some slight imperfections upon your delivery. This is being rectified from what i can see so thanks for your cooperation :) Your feedback is important and we will ensure this is passed through to the relevant departments. Take care, Robyn @ Moda

Posted 3 years ago

“Great delivery service by Damion C and Cosmin, more than happy to help”

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Posted 3 years ago

“Hi product damaged easily sorted thanks Leon & John”

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Posted 3 years ago

Thank you for the chance to put the problem right! Let us know if there's anything else you need! Jack @ Moda

Posted 3 years ago

“Excellent delivery and assembly from Pete & Paul - awaiting the sunshine now.”

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Posted 3 years ago

Fingers crossed for some warmer weather soon so you can fully enjoy your new, luxury Moda furniture! Have a great summer. Joe K @ Moda

Posted 3 years ago

“vv”

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Posted 3 years ago

Thank you for your positive review :) Robyn @ Moda

Posted 3 years ago

“Awaiting delivery”

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Posted 3 years ago

Thank you for your review :) Robyn @ Moda

Posted 3 years ago

“good service from the site”

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Posted 3 years ago

Thank you for your review. Let us know if there's anything else you need! Jack @ Moda

Posted 3 years ago

“.”

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Posted 3 years ago

“easy to order”

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Posted 3 years ago

Our dedicated sales team and our new and improved website make it easy for customers to browse and order from our wide range of luxury Moda furniture. Joe K @ Moda

Posted 3 years ago