Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,355 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,355 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received goods but website is very good and ordering easy”

Helpful Report

Posted 4 years ago

I am very sorry that you are awaiting your order. Please could I ask if you could email our support team on support@modafurnishings.co.uk with your order number or postcode and we can take a look into this for you. Joe K @ Moda

Posted 4 years ago

“Good service from Andy and Ryan. Platinum service far too expensive and never sure if needed based on product purchasing.”

Helpful Report

Posted 4 years ago

Hi C, thank you for your feedback regarding the service from Andy and Ryan, it's great to hear they have done a good job! I'm sorry to see you are not satisfied with our Platinum delivery service, if you would like to discuss this further please feel free to contact us through support@modafurnishings.co.uk

Posted 4 years ago

“Clear and concise but a fit difficult to navigate the account page”

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Posted 4 years ago

Thank you for the 4* review. Feedback is really important to us. We have recently improved our website, and I will pass this feedback to the relevant department. Have a great Summer and enjoy your new furniture. Joe K @ Moda

Posted 4 years ago

“Good”

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Posted 4 years ago

Hey N Thomas, Its great to see your positive review! Thank you, Robyn @ Moda

Posted 4 years ago

“very good website”

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Posted 4 years ago

Our new and improved website makes it easy for our customers to browse and order our wide range of luxury furniture. Thank you for the great review, A! Joe K @ Moda

Posted 4 years ago

“Very easy to use. Furniture looks good quality and have had good recommendation from friends.”

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Posted 4 years ago

“.”

Helpful Report

Posted 4 years ago

Thank you for a great review. Have a great summer and enjoy your furniture. Joe K @ Moda

Posted 4 years ago

“Search engine on website seems a little poor, couldn't find some products.”

Helpful Report

Posted 4 years ago

Hi M Wright, Thank you for the positive 4* and for the feedback on our website - I am sorry to hear of this, but please be assured we take all our customers feedback on board so I will ensure your comments are submitted into our customer forum to be considered in future :) Have a great summer and take care! :) Danielle @ Moda

Posted 4 years ago

“I Jjjjjj”

Helpful Report

Posted 4 years ago

“the website is not easy to use - and jumps around when you move the mouse across the page.”

Helpful Report

Posted 4 years ago

Hi T Walton, Thank you for your 4* review and for the feedback regarding our website, we take all of our customers feedback on board and so I will ensure your comments are submitted into our customer forum for consideration in future :) Have a lovely summer and take care! :) Danielle @ Moda

Posted 4 years ago

“No discount codes available”

Helpful Report

Posted 4 years ago

So Sorry, we currently have no codes or offers on at present. I would always recommend checking back or signing up to our Newsletter for discounts and offers. Joe @ Moda

Posted 4 years ago

“Great website easy to navigate and order”

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Posted 4 years ago

“very easy and clear process”

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Posted 4 years ago

Thank you so much for your review, that is exactly what we aim for here at Moda! We hope you have an amazing summer.

Posted 4 years ago

“online chat very helpful - thanks.”

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Posted 4 years ago

Thank you so much for your review, customer service is essential to our brand! We’re so pleased we could help, and we hope you have a lovely summer.

Posted 4 years ago

“Website quite hard to navigate, but chat very useful.”

Helpful Report

Posted 4 years ago

Hi J Daley, Thank you for leaving your positive review! Our website has recently undergone improvements so i am sorry to hear of your comments, feedback is important to us here at Moda so i will ensure this is passed through to our web team so thank you again :) If you need anything further please don't hesitate to contact us. Take care, Robyn @ Moda

Posted 4 years ago

“Great”

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Posted 4 years ago

Good morning T Creasy, Its great to see your positive comments so thank you for taking the time to leave this :) Take care, Robyn @ Moda

Posted 4 years ago

“Solid furniture and the delivery team (Andy and Luke) were efficient and courteous. Thank you.”

Helpful Report

Posted 4 years ago

So pleased that you are delighted with the quality and service of our products, and the delivery service from Andy & Luke. Have a great summer enjoying your new furniture! Joe K @ Moda

Posted 4 years ago

“VERY EXPENSIVE AND HOPED FOR A DISCOUNT, BUT NONE DOING. LETS HOPE THE QUALITY MATCHES THE PRICE.”

Helpful Report

Posted 4 years ago

Hi M Johnston, Thank you for taking the time to leave a review. Unfortunately, we are not having any sales at the moment but I am very certain you will be thrilled with the product once it arrives to yourself and the quality will reflect the price paid :-). Take Care, Lia @ Moda.

Posted 4 years ago

“Good website - good selection of products ????????”

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Posted 4 years ago

“All fine”

Helpful Report

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,355 reviews