Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,355 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,355 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slow to answer the phone, but otherwise good”

Helpful Report

Posted 4 years ago

Hi A Long, Thank you for taking the time to leave your positive review. I am sorry to hear you comments regarding the wait time on the telephone, all feedback will be passed through to our sales manager who will look into ways of improving this as we are noticing the demand for our furniture is increasing day by day! Take care, Robyn @ Moda

Posted 4 years ago

“fab furniture”

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Posted 4 years ago

“video kept playing-was annoying”

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Posted 4 years ago

“Good graphics. Good choice of weave colours”

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Posted 4 years ago

“Good”

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Posted 4 years ago

“easy website to use”

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Posted 4 years ago

“Website was difficult to nav”

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Posted 4 years ago

“Customer service was really helpful both online and on the phone. I was able to adapt my order to replace a table with another sofa with one of their outdoor furniture sets. Looking forward to the delivery.”

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Posted 4 years ago

“Easy to navigate website, good selection and helpful when we called for confirmation.”

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Posted 4 years ago

“Great products and the service was also great - the team on the phone were really helpful and the delivery team John and Leon were efficient and friendly”

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Posted 4 years ago

“Good quality friendly customer services”

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Posted 4 years ago

“none”

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Posted 4 years ago

“Leon and John were brilliant with the delivery however 1 cushion was missing but they pointed this out and explained way we needed to do.”

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Posted 4 years ago

Hi Mrs Tribe, Thank you for leaving your positive review :) Apologies again that there was one cushion missing from the box, this has been dispatched from us and will be with you by the end of this week. Take care, Robyn @ Moda

Posted 4 years ago

“Good quality, comfy seats”

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Posted 4 years ago

“said you could use paypal, but when at checkout option not available”

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Posted 4 years ago

Thanks for the review Mr Stuart, you're right our website has some issues with Paypal payments currently, however you can contact our sales team via live chat, email or telephone to place an order using Paypal. Thanks for the stars Joe @ Moda

Posted 4 years ago

“Good detail on products”

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Posted 4 years ago

“good”

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Posted 4 years ago

“I would have expected free assembly having spent £8000”

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Posted 4 years ago

“Placing an order was straight forward”

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Posted 4 years ago

“Good”

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Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,355 reviews