Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,355 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,355 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website although it does jump about a little.”

Helpful Report

Posted 4 years ago

Hello there, Thank you for the great review and feedback on our website! Greatly appreciated! Have a lovely summer enjoying your new Moda furnishings! :) Danielle @ Moda

Posted 4 years ago

“Good”

Helpful Report

Posted 4 years ago

Hello N, Thank you for the positive review! Very much appreciated! :) Have a great summer and take care! Danielle @ Moda

Posted 4 years ago

“The site shouldnt show a discount code if one isnt available”

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Posted 4 years ago

Hi K Campling, Thank you for taking the time to leave your review. I would like to investigate this further, if you would kindly email me at support@modafurnishings.co.uk with the details of where you seen the discount code then i would really appreciate this. Thank you, Robyn @ Moda

Posted 4 years ago

“Would have loved a discount!”

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Posted 4 years ago

Wouldn't we all Amy :) We do keep our prices under constant review and you can't beat the look and quality of a Moda product! I am sure you will agree when your beautiful furniture arrives. Stay Safe! Joe @ Moda

Posted 4 years ago

“Good”

Helpful Report

Posted 4 years ago

Hi Bassel, Thank you for your positive 4* review, very much appreciated! :) Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“takes a while to load,”

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Posted 4 years ago

Hi Andrew, thanks for the great feedback. We launched a revamped website yesterday and some minor teething issues are being worked through today to improve our usual fast page loading speeds and easy navigation. Joe @ Moda

Posted 4 years ago

“.”

Helpful Report

Posted 4 years ago

Thank you for the positive 4* review, greatly appreciated! :) Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“Hope the sofa will be good and service also good.”

Helpful Report

Posted 4 years ago

Hi Tim, Thank you for the positive 4* on our service. I have no doubt you will love your new Moda furnishings! :) Have a great summer relaxing and take care! Danielle @ Moda

Posted 4 years ago

“Website was a little difficult to navigate and could do with a bit more detail and being a little clearer. E-mailed and got a very prompt and courteous response. Received some nice colour swatches quickly.”

Helpful Report

Posted 4 years ago

Hi John, Thank you kindly for your feedback on our website, you'll be delighted to hear we have taken our customers feedback on board and updated the website to ensure it's more customer friendly and easier to navigate :) Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“Excellent support from online customer support, Olivia and Sophia”

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Posted 4 years ago

Hi Andrew, Thank you for the lovely review on our customer support, especially our amazing sales reps Olivia and Sophia! I will be sure to pass on the feedback! :) Enjoy your summer and take care! Danielle @ Moda

Posted 4 years ago

“good selection, looks good quality”

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Posted 4 years ago

Hi Matthew, So great to see feedback on our selection and quality, this is what we pride ourselves on so it's very much appreciated! Thank you! Have a great summer enjoying your new purchase! Danielle @ Moda

Posted 4 years ago

“Customer service is prompt and pleasant”

Helpful Report

Posted 4 years ago

Hi Alison, Thank you so much for the positive feedback on our customer service, it's great to see and very much appreciated! :) Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“Very easy”

Helpful Report

Posted 4 years ago

Hi Nick, Thank you for the positive review, it's great to know you found the process easy, very much appreciated! :) Have yourself a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“Easy to order and good range to select from”

Helpful Report

Posted 4 years ago

Hi Jackie, Great feedback on our ordering process and on our wide range of choices! Lovely to see, so thank you! :) Have a lovely summer relaxing and enjoying your new Moda Furnishings! Danielle @ Moda

Posted 4 years ago

“Good looking website. The sheer number of different styles and configurations can make it hard to find what you're looking for (or re-find it when you forget the code!).”

Helpful Report

Posted 4 years ago

HI Nick, Thank you so much for the feedback on our website, it's very much appreciated! You'll be happy to know we have since updated the website to ensure it's easier to navigate and clearer for our customers to browse ranges they're most interested in :) Have an amazing summer enjoying your Moda Furnishings! Danielle @ Moda

Posted 4 years ago

“For the price I would of liked assembly included.”

Helpful Report

Posted 4 years ago

Hi Ryan, Thank you for your honest feedback, we take all of our customers comments on board and I will ensure this is submitted into the customer forum to be taken into consideration in future. Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“would be very good but website does have a habit of stalling and when your using filters and look at an item it loses the filters when you go back a page”

Helpful Report

Posted 4 years ago

Hi Steve, Thank you for your honest feedback on our website. As we do take all of our customer feedback on board - you'll be happy to know we have now updated the website to ensure it's clearer and more customer friendly and easier to navigate :) Have a lovely summer enjoying your Moda Furnishings! Danielle @ Moda

Posted 4 years ago

“Excited”

Helpful Report

Posted 4 years ago

Hi Theresa, So great to see you're excited to receive your New Moda Furnishings delivery! :) If you need any assistance in the meantime or after delivery, don't hesitate to get in contact! Take care Danielle @ Moda

Posted 4 years ago

“Very helpful when answering queries”

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Posted 4 years ago

Ian, great feedback. Thank you for the five stars. You can speak to any member of our team anytime via live chat, email, or telephone. You can also find the answer to many commonly asked questions on our Knowledge base, located on the website. Joe @ Moda

Posted 4 years ago

“.”

Helpful Report

Posted 4 years ago

Thanks for your 4* Andrew, very much appreciated! :) Take care Danielle @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,355 reviews