“I was able to get my items on sale. So, I was definitely happy with what I paid for them. Everything fit the way I expected. The items arrived when I expected and I am happy with the quality of the items I received.”
“I ordered 2 different swimwear. One arrived damaged. Tried on the website to process and exchange not even a refund. The submit button does not work. I have tried this 8 times. Put in a ticket, the response on the ticket, just indicates the link to process the return. Did an email, same circle response. Also did a live chat, the agent can't help, the are just an person that takes information and provides the same circle response. The clothes are cute and there were many items that I had my eye on, but the customer service and after sale is totally impossible. So I have an item, paid for that can't be worn. 2 days, no resolution from this company. So very sad and frustrating for their customers. I was so hoping for better to no avail.”
“Ordered 1 bathing suit. Received 2. No bottoms. Guess that is a separate order and I was mislead. Contacted them. Had to pay 9.99 shipping after spending 66.00 on two identical tops.
I
Won't be ordering again. Very unhappy.”
“I was a little leery about ordering off the internet because I was not pleased with the items from another company. I read your reviews and decided to take a chance. I am very pleased with what I ordered from you and the fit is perfect. I will order from Modlily again.”
“I have ordered 3 items from this company in the last year very pleased with the fir, material etc...they do take a bit longer to arrive as items aree shippd from abroad.”
“I wish I could buy the tops and bottoms of bathing suits individually because I have a large cup size for the top and need a smaller size for the bottom. Otherwise the suit is fine.”
“I have been very satisfied. Everything I have ordered fits perfectly. Being a plus size it is hard to find items that fit the way they should. It does take time to get the packages but for me it is always a nice surprise because I forget I ordered something. I always get compliments on the clothes I've purchased. I like that the shirts are longer to cover me completely. I also love that you carry tops that are different and complement my figure.”
“I ordered my items and they immediately received a payment and didn't ship within 1-3 days as the website promised. Matter of fact they had my money for 5 days before the items were even shipped. I order my items over a month ago and I still have not received my items. When I contacted the company, I was told the post office has your items and should be delivered within 3 days. That was June 1. I live 3 blocks from my post office. I will be rejecting the package when it gets here, and I have contacted my bank to request a full refund as I am "guaranteed" that by Modlily website.”
