MOLLY MAID UK Reviews

4.2 Rating 1,384 Reviews
81 %
of reviewers recommend MOLLY MAID UK
4.2
Based on 1,384 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read MOLLY MAID UK Reviews
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Phone:

01628 583760

Email:

ukso@mollymaid.co.uk

Location:

MOLLY MAID House
Maidenhead
SL6 8BW

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Anonymous
Anonymous  // 01/01/2019
Great communication from first enquiry with helpful staff. Great quality clean and couldn't be happier. The only downside is that the price is on the expensive side but the quality of work is great so no complaints.
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(9002) - Posted 7 years ago
Thank you for taking the time to review your MOLLY MAID service and we're very pleased to hear you were happy with the communication as well as the quality of the clean.
Posted 7 years ago
The two ladies were very friendly and good at their profession. They worked with smiles on their faces and were courteuos.
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(9085) - Posted 7 years ago
Hi Peter, thanks for your review! We're delighted to hear you found your Maids so friendly, we're sure they'll be thrilled to hear your feedback too.
Posted 7 years ago
Efficient and honest. Impressed by drawing attention to a gold ring found between bed and cupboard. Aware of contract details and worked to this on first "Molly Clean" visit. Keen to fill time with work, and actually asked for tea to be made in advance of its consumption so that it would have cooled when they were ready to take the drink break.
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(9085) - Posted 7 years ago
Hi Adrian, thank you for taking the time to provide your feedback it's much appreciated. We're delighted to hear how pleased you were with your first clean and we hope you're just as pleased with all your subsequent cleans from MOLLY MAID!
Posted 7 years ago
Very nice ladies and a good thorough clean.
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(9100) - Posted 7 years ago
Thanks you very much for taking the time to rate your MOLLY MAID service, it's much appreciated.
Posted 7 years ago
Very polite cleaners
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(9012) - Posted 7 years ago
Hi Kerry, thanks for taking the time to provide your feedback and we're very happy to hear you found your Maids polite.
Posted 7 years ago
Hi, We've been really very pleased with the standards of our MollyMaid cleaners. Thorough, fast and very careful.
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(9167) - Posted 7 years ago
Thank you for taking the time to leave your feedback, we're very pleased to hear you're happy with your MOLLY MAID service.
Posted 7 years ago
It is the attention to the finer details that make the difference
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(9122) - Posted 7 years ago
Thank you very much for your feedback, it's much appreciated and we're delighted we're able to make that difference for you!
Posted 7 years ago
Pleasant staff who made me feel comfortable having them in my home. Nice to know I do not need to worry about managing the cleaning myself.
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(9116) - Posted 7 years ago
Hi Claire, thank you for your comments. We're very pleased to hear you felt comfortable with the Maids in your home and that you no longer need to worry about managing the cleaning yourself.
Posted 7 years ago
Very quick and very thorough . More pleased with 2nd time cleaners .
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(9142) - Posted 7 years ago
Thank you very much for taking the time to provide your feedback, it's much appreciated. We're very pleased to hear you found your service quick and thorough and we'll also pass on your preference of the 2nd time cleaners to your local Franchise Owner.
Posted 7 years ago
Waking up to a lovely clean house the next morning and having to plan in what to clean that day!
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(9167) - Posted 7 years ago
Thank you for taking the time to rate MOLLY MAID, we're delighted to hear you're happy with your service!
Posted 7 years ago
Only the 2nd week, but all looks good so far. Efficient service
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(9002) - Posted 7 years ago
Thank you very much for your comments, it's most appreciated and we hope we continue to impress after the 2nd week!
Posted 7 years ago
I've a lot going on in my life at the moment and is not been able to keep on top of the cleaning. The girls that come in are very pleasant efficient and smart.
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(9122) - Posted 7 years ago
Thank you very much for taking the time to leave us your feedback, it's much appreciated. We're glad to hear you are happy with the MOLLY MAID service and I'm sure the Maids will be delighted to hear the feedback too.
Posted 7 years ago
The house looked clean and cared for when we came home.
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(9022) - Posted 7 years ago
Hi Angela, thank you for taking the time to provide your feedback, it's much appreciated and we're very pleased to hear you are happy with your MOLLY MAID service.
Posted 7 years ago
It is lovely to come home from work to a nice clean house.
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(9070) - Posted 7 years ago
Thank you for your comments, we're very please to hear you are happy with your MOLLY MAID service.
Posted 7 years ago
Deep clean was amazing. Never seen or smelt my house so clean.
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(9156) - Posted 7 years ago
Hi Claire, thank you very much for your feedback. We're delighted to hear how pleased you were with your deep clean.
Posted 7 years ago
Get the job done and in timely fashion. Reliable.
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(9022) - Posted 7 years ago
Thank you very much for your feedback, it's much appreciated.
Posted 7 years ago
So far have only had two cleans and was very impressed with the first clean. I did notice a few areas had not been cleaned as well for the second visit - will hold judgement and hope this was a one off!
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(9035) - Posted 7 years ago
Thank you so much for your comments, we have passed your comments on to your local Franchise Owner and we hope we can impress you again with your subsequent MOLLY MAID services!
Posted 7 years ago
The house is always nice and clean after I come back from business trips.
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(9070) - Posted 7 years ago
Hi Paul, thank you for your rating and comments, it's much appreciated and we're glad we can provide you with a nice clean home to come back to.
Posted 7 years ago
This was our second week with Molly Maid and we feel that there has been an improvement compared to the first week. The bathroom floor still had water marks in it. Is this down to the tools you use? We can provide mop & bucket if you don't have the right tools for this job. We also feel that the job is rushed. Are the cleaners under pressure to leave to the next job? it does not appear that a last look was taken to make sure everything looks good, for instance the bins are all over the place and the kitchen roll holder is left on top of the cooker. These are little things but it is where the eyes are first drawn to when we come back home and we have to go around putting things back as they were. It is a little finishing touch that we feel should be part of the service. Please don't hesitate to call us if you wish to discuss further. Kind regards, Lloyd and Maite Dickens
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(9022) - Posted 7 years ago
Thank you very much for taking the time to give us your feedback, it's much appreciated and we'll ensure that your comments regarding your bathroom and kitchen are passed on to your local Franchise Owner.
Posted 7 years ago
The ladies were friendly (introduced themselves at first meeting), organised and appeared to genuinely enjoy making a difference for customers.
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(9142) - Posted 7 years ago
Thank you very much for taking the time to give us your comments, it's much appreciated and I'm sure the Maids will be delighted to hear your feedback too.
Posted 7 years ago
MOLLY MAID UK is rated 4.2 based on 1,384 reviews