MOLLY MAID UK Reviews

Name: MOLLY MAID UK
Address: MOLLY MAID House, Maidenhead
Rating: 4.22

4.2 Rating 1,384 Reviews

81 %

of reviewers recommend MOLLY MAID UK

Company Reviews

Questions

Metrics

4.2

Based on 1,384 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01628 583760

Email:

ukso@mollymaid.co.uk

Location:

MOLLY MAID House
Maidenhead
SL6 8BW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The maids are friendly, they provide a quick, efficient and well coordinated service. The bathroom cleaning is particularly impressive.”

Helpful Report

(9010) - Posted 7 years ago

Hi Gary, thank you for your comments, your feedback is really valued and we're glad we were able to give you a sparkling bathroom!

Posted 7 years ago

“Lovely clean house”

Helpful Report

(9100) - Posted 7 years ago

Thank you very much for taking the time to give us your feedback, it's much appreciated.

Posted 7 years ago

“One less thing to worry about”

Helpful Report

(9167) - Posted 7 years ago

Thank you very much for taking the time to give us your feedback, we're very happy we're able to help you out with one less thing to worry about!

Posted 7 years ago

“Lovely women cleaners, flexible around our lifestyle and clearly expert at what they do”

Helpful Report

(9124) - Posted 7 years ago

Thank you very much for taking the time to give us your feedback, it's much appreciated and we're delighted to hear you're satisfied with your MOLLY MAID service.

Posted 7 years ago

“Prompt service, polite and hardworking team. Team use much better equipment than I have at home so carpet looks great and is really clean.”

Helpful Report

(9142) - Posted 7 years ago

Thank you very much for taking the time to give us your feedback, it's much appreciated. We're delighted to hear your carpet is looking great!

Posted 7 years ago

“Well organised with good communication & convenient arrangements.”

Helpful Report

(9154) - Posted 7 years ago

Thank you so much for your comments. We're delighted to hear you've found the service convenient and communicative!

Posted 7 years ago

“Very clean”

Helpful Report

(9037) - Posted 7 years ago

Thank you very much for taking the time to give us your feedback, it's much appreciated. We're very glad to hear you're satisfied with your MOLLY MAID service.

Posted 7 years ago

“Efficient very fast and no faffing. Professional cleaners who work hard.”

Helpful Report

(9012) - Posted 7 years ago

Thank you for your comments, we're pleased to hear you found your maids efficient and hard working, I'm sure they'll be delighted to hear your feedback too.

Posted 7 years ago

“Lovely clean flat!”

Helpful Report

(9158) - Posted 7 years ago

Hi Mary, thank you for taking the time to leave us a review and we're delighted to hear you're happy with your MOLLY MAID service!

Posted 7 years ago

“Anything is better than seeing my wife doing housework - it just breaks my heart”

Helpful Report

(9010) - Posted 7 years ago

Hi James, thank you for taking the time to rate your MOLLY MAID service, we're delighted we've been able to help you and your wife.

Posted 7 years ago

“Excellent cleaning and did extra jobs I asked also. Bathrooms were very clean”

Helpful Report

(9153) - Posted 7 years ago

Thank you for taking the time to rate your MOLLY MAID service, we're very pleased to hear you had an excellent service from your team and that your bathrooms are now sparkling!

Posted 7 years ago

“The first clean we had was very very poor, however after speaking to Terry and changing cleaners the second clean was so much better. Was much more impressed with the second set of cleaners.”

Helpful Report

(9092) - Posted 7 years ago

Hi Stacey, thank you so much for taking the time to leave your comments. We're sorry to hear your very first experience wasn't up to scratch but we're delighted to see that Terry was able to address that for you immediately and that you've had a much better service on your second clean.

Posted 7 years ago

“Clean generally very good. Kitchen sink appeared to have been missed!! We did feel that the team were a bit rushed.”

Helpful Report

(9010) - Posted 7 years ago

Thank you for your comments and we're glad to hear you found the clean generally good and we will pass your comments regarding your sink on to your local Franchise Owner.

Posted 7 years ago

“The initial clean was brilliant and I was happy with 2nd clean.”

Helpful Report

(9100) - Posted 7 years ago

Thank you for you comments, we're delighted to hear you've been happy with your first two MOLLY MAID services.

Posted 7 years ago

“The cleaning is high quality, however communication between management and the client is very poor. People are just not kept informed of what they are supposed to be doing and, more importantly when they should be doing it. I have had one meeting and two cleans so far and not one of these went ahead at the pre-arranged time. This is not good enough.”

Helpful Report

(9087) - Posted 7 years ago

Thank you for taking the time to provide your feedback. We're glad to hear that you found your clean to be of a high quality but sorry to hear you've been disappointed with the communication. We've passed your comments on to your local Franchise Owner and we hear they have now addressed these issues.

Posted 7 years ago

“She was very pleasant and helpful”

Helpful Report

(9010) - Posted 7 years ago

Thank you for taking the time to review your MOLLY MAID service. We're delighted to hear you found us pleasant and helpful!

Posted 7 years ago

“The house looked bright and clean when I got home”

Helpful Report

(9115) - Posted 7 years ago

Hi Caroline, thank you very much for taking the time to provide your feedback. We're delighted you were pleased with your MOLLY MAID service!

Posted 7 years ago

“The first clean was fantastic. We had the second this week and that was definitely less thorough so holding out on a final judgement just now.”

Helpful Report

(9029) - Posted 7 years ago

Hi Graham, thank you for your feedback it's much appreciated. We will pass your comments on to your local Franchise Owner and we hope you're happy with your third clean!

Posted 7 years ago

“Nice people, clean house”

Helpful Report

(9159) - Posted 7 years ago

Thank you very much for taking the time to give us your feedback, it's much appreciated.

Posted 7 years ago

“thorough clean and left tidy”

Helpful Report

(9144) - Posted 7 years ago

Thank you for taking the time to rate your MOLLY MAID service. We're glad you've had a positive experience but we'd love to hear how we might improve your rating of the service from 'good' to 'very good'! Please don't hesitate to contact your local Franchise Owner directly or the UK Support Office on 0800 377 7507 or ukso@mollymaid.co.uk with your comments.

Posted 7 years ago

MOLLY MAID UK is rated 4.2 based on 1,384 reviews