MOLLY MAID UK Reviews

Name: MOLLY MAID UK
Address: MOLLY MAID House, Maidenhead
Rating: 4.20

4.2 Rating 1,391 Reviews

81 %

of reviewers recommend MOLLY MAID UK

Company Reviews

Questions

Metrics

4.2

Based on 1,391 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01628 583760

Email:

ukso@mollymaid.co.uk

Location:

MOLLY MAID House
Maidenhead
SL6 8BW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The initial spring clean was brilliant. The team who came were really friendly and the house looked wonderful when they had finished. I can't believe how clean it is! Now I'm having a regular clean every 2 weeks and the house just feels like a better place to live! Thank you so much to the Molly Maids.”

Helpful Report

(9037) - Posted 8 years ago

Hi Jacqui, thank you for your feedback. We're delighted to hear how good your initial clean was and we're thrilled we've been able to help you enjoy your home more!

Posted 8 years ago

“The two ladies were lovely, cleaned my home as I would have and I am looking forward to seeing what they get up to next!”

Helpful Report

(9012) - Posted 8 years ago

Hi Richard, thank you for taking the time to leave us your feedback and we're very pleased to hear you're happy with your MOLLY MAID service so far!

Posted 8 years ago

“The maids turn up on time (or even early); ask if there are any special instructions for each visit (to make best use of the time allocated) and then simply get on with the job. They are polite, efficient and the cleaning is of a high standard.”

Helpful Report

(9170) - Posted 8 years ago

Hi Rachel, thank you for taking the time to leave us your comments. We're delighted to hear how pleased you are with your MOLLY MAID service!

Posted 8 years ago

“Very Friendly and co-operative work and good results.”

Helpful Report

(9010) - Posted 8 years ago

Thanks you very much for taking the time to give us your feedback, we're very pleased to hear you're satisfied with your MOLLY MAID service.

Posted 8 years ago

“I have had a few cleaners in the past but I have had Molly maid twice and you are the best I would recommend you all in all I am very happy”

Helpful Report

(9085) - Posted 8 years ago

Thank you very much for your comments and your five star rating, we're thrilled to hear we've been the best cleaners you've had!

Posted 8 years ago

“Following a debilitating operation with a lengthy convalescent I needed help cleaning the house, this is when Molly Maids came to the rescue. On returning home I was delighted with what the team sent achieved in a relatively short time, my neglected home was sparkling once again. I was so pleased with the service provided, Molly Maid will be cleaning for me on a regular basis. I would highly recommend the professional service they provide. Yvonne Crawley Down”

Helpful Report

(9168) - Posted 8 years ago

Thank you so much for your lovely comments, We're delighted that MOLLY MAID was able to come to the rescue for you!

Posted 8 years ago

“To date this is the third clean, first and third were excellent, second would only deserve 3 stars, mainly due to time keeping and rather slip shod upstairs cleaning. However one has to appreciate the difficulties of staff turnover and also recruitment problems in this service industry. So over-all sufficiently satisfied to continue with Molly Maid.”

Helpful Report

(9140) - Posted 8 years ago

Hi Michael, thank you for taking the time to leave your feedback. We're delighted to hear how happy you were with the first and third clean but sorry to hear the second clean wasn't up to the same standards. We'll pass your comments on to your local Franchise Owner for their attention.

Posted 8 years ago

“They do all the jobs that I hate, like cleaning windows and mopping the floor, and leave me free to enjoy my retirement.”

Helpful Report

(9100) - Posted 8 years ago

Hi Brenda, thank you for your comments, we're delighted to be able to help you enjoy your retirement!

Posted 8 years ago

“Very nice girls that come to my house and what is more they are the same girls hat come each time.”

Helpful Report

(9149) - Posted 8 years ago

Hi Diane, thank you very much for your comments. We're delighted to hear that you are happy with your regular team of Maids.

Posted 8 years ago

“I am now able to do other things as I now know the house work is taken care of. The relief is enormous and I am so glad I have discovered this truly professional firm. My house now gleams. In fact I have recommended Molly Maid to my son and his wife who are in the process of using this brilliant service.”

Helpful Report

(9106) - Posted 8 years ago

Thank you so much for your lovely comments. We're delighted to hear that we've been able to provide you with some relief by taking care of your housework. We really appreciate the recommendation too.

Posted 8 years ago

“The girls are very friendly. My house always looks immaculate when they've been”

Helpful Report

(9142) - Posted 8 years ago

Hi Joanne, thank you very much for your comments. We're glad to hear your house is immaculate after we've visited and we're sure the maids will be delighted to hear your feedback too.

Posted 8 years ago

“After the Molly Maids visit, the house was beautifully clean - including glass doors and mirrors. But before the second clean, I didn't receive the promised phone call confirming the visit in advance. Also, my name is Marion, not Marina - it helps to get the customer's name right....”

Helpful Report

(9154) - Posted 8 years ago

Hi Marion, thank you very much for taking the time to provide your feedback, we're delighted to hear everything was beautifully clean! We shall pass your comments on regarding your phone call to the local Franchise Owner and will ask them to update your name in their system too, our sincere apologies for that.

Posted 8 years ago

“Good service”

Helpful Report

(9167) - Posted 8 years ago

Thank you for your 5 star rating and your comments, it's much appreciated and we're very pleased to hear you're having a good MOLLY MAID service.

Posted 8 years ago

“Came home to a clean house”

Helpful Report

(9035) - Posted 8 years ago

Thank you very much for your 5 star rating and taking the time to provide your feedback, it's much appreciated.

Posted 8 years ago

“Efficient, very pleasant, cleaners”

Helpful Report

(9140) - Posted 8 years ago

Thank you so much for your comments and your five star rating, it's much appreciated and we're delighted you're having a great MOLLY MAID service.

Posted 8 years ago

“Wonderful to come home from holidays to an immaculately clean house. I have now booked them for a regular fortnightly clean, much better than my past cleaners.”

Helpful Report

(9085) - Posted 8 years ago

Thank you very much for your 5 star rating and taking the time to provide your feedback, it's much appreciated. We're so glad we were able to help provide you with a sparkling house to come home to after your holiday!

Posted 8 years ago

“Reasonable price, nice to deal with and efficient clean.”

Helpful Report

(9144) - Posted 8 years ago

Thank you very much for your 5 star rating and taking the time to provide your feedback, we're glad you found us efficient and nice to deal with!

Posted 8 years ago

“The house was cleaned to a very high standard. The service is flexible and accommodated my needs really well and the girls who come in are lovely.”

Helpful Report

(9116) - Posted 8 years ago

Thank you very much for your 5 star rating and taking the time to provide your feedback. We're very happy to hear that you're happy with your MOLLY MAID service!

Posted 8 years ago

“excellent service and clean”

Helpful Report

(9168) - Posted 8 years ago

Thank you very much for your 5 star rating and taking the time to provide your feedback, it's much appreciated!

Posted 8 years ago

“Good service, on time and don't hang around.”

Helpful Report

(9154) - Posted 8 years ago

Thank you very much for your 5 star rating and taking the time to provide your feedback. We're very glad to hear you're satisfied with your MOLLY MAID service.

Posted 8 years ago

MOLLY MAID UK is rated 4.2 based on 1,391 reviews