Molly Mutt Reviews

Name: Molly Mutt
Address: 2855 Mandela Pkwy, Suite 11, Oakland, California
Rating: 4.88

4.9 Rating 3,078 Reviews

97 %

of reviewers recommend Molly Mutt

4.9

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Molly Mutt:

Your dog deserves the best! Molly Mutt makes gorgeous dog products with Earth-friendly designs that are both comfortable & comforting.

Visit Website

Phone:

(510) 238-8400

Email:

help@mollymutt.com

Location:

2855 Mandela Pkwy, Suite 11,
Oakland
California
94608

Molly Mutt 5 star review on 5th May 2025

1129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far, so good. Seems like a good, durable product. Love how it looks, however, wish the front came down longer to cover front of couch. My dog tends to scratch bottom part of couch when fishing for her toys underneath.”

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Posted 2 years ago

“I recently received the forever young pet blanket and love it. The sage green color and pattern is perfect as well as the size for our sofa. My only issue with the company is the item selection of "pet blanket" on the web site is very confusing. The pet blanket products are listed as different items due to color.... The blanket is exactly the same except for the color. There are at least a half dozen colors listed as different pet blankets with different names ( forever young, dreams, aurura borealis, clark gable, romeo and juliet, time after time, etc.) It would be far simpler to simply list the Pet blanket as one item and then list all of the colors /photos it comes in!”

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Posted 2 years ago

“I love the product very much. I decided on the wrong size dog bed based on recommendations via weight class (I measured too, but it just ended up being on the small size). Returns done on my own dime, but very simple. They did not have the pattern I wanted in the bigger size, hoping they do in the future. The pattern I settled for ended up being quite nice. My Ruthie loves the product too.”

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Posted 2 years ago

“I've placed more than 5 orders and there is a huge Cost to ship to Canada. They don't answer their emails.”

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Posted 2 years ago

“very happy with this product. It fits great in my car and the dog loves it!”

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Posted 2 years ago

“I love the crate cover! It is super heavy-duty and well made. My only change would be to add velcro or more snaps on the corners with the roll-up panels so it will give more privacy to the dog and to people walking by. I used binder clips to close it fully.”

Molly Mutt 4 star review on 28th August 2022

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Posted 2 years ago

“spendy, but perfectly constructed hard to find item”

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Posted 2 years ago

“Love, love the products! I gave 4 stars instead of 5 only because I was so disappointed to discover had I purchased my cushion and cushion cover online I would have received 15% off. I spoke w a representative on the phone because I wasn't sure which item I needed to order. He kindly placed the order but didn't tell me about the discount. I am 68. Every penny matters.”

Helpful Report

Posted 2 years ago

hi Karen, thank you for your review! i double-checked your order and it looks like whoever you spoke with realized their error and applied a refund in the amount of the discount. if you don't see this refund on your statement, please give us a call at 510-238-8400 so we can see what might have happened. best, molly mutt help

Posted 2 years ago

Hi Karen, We applied the 15% discount to your order - thank you very much! It wasn't automatically applied because to get the discount customers need to sign up for our email and SMS program, which requires you to respond to a text that is sent to your phone to receive the code. However, we are very happy to ensure that our loyal customers always get our best!

Posted 2 years ago

“Outstanding customer service. I had a few questions and called the customer service phone number, I spoke with one of the owners. He answered all my questions and was very friendly! I purchased the wool-filled crate pad inserts, armor crate water-resistant liner and 3 crate pad covers. The fabric is sturdy and they wash very well. I only wish maybe the covers had snaps to close the covers instead of a zipper. The white zipper draws attention to my puppy and she has chewed up the zipper. I now am using a pillow sham over my beauty crate covers to prevent her from chewing the zipper. I am apprehensive in using the other covers, I don't want them ruined too. All in all I love everything about Molly Mutt!!!!!!”

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Posted 2 years ago

Thank you so much for the kind words! Here's the best way to protect your zipper....zip up like normal and then about 6 inches before the end take the zipper head and tuck it inside - and then use your thumb to zip up the rest of the way. That keeps the zipper head safe and sound and make it much less likely that your pooch will get ahold of the zipper.

Posted 2 years ago

“Good product and service but why send me information on a long side zip one week after delivery. You could have offered me a choice.”

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Posted 2 years ago

“We are pleased with the quality of the bed! Our dog is a “digger,” so time will tell! Plan on buying additional covers for other beds!”

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Posted 2 years ago

“So far so good. Bought a 2 1/2” cooling gel mattress pad from Amazon cut to size and folded it in half. A full pad let us get 2 medium size dog pillows with zero waste. Set everything up and I’m not quite sure what happened. Our dog immediately peed on her bed. Not too much, maybe a 5” mark. Thankfully we had the water proof insert. Pulled it apart quick, tossed the pillow cover in the wash and was back on. Maybe she was so excited to get her new bed she couldn’t hold it. The only issue that I can see is the waterproof cover seems like it would get hot from body heat. She doesn’t seem to mind at all and is always laid out on her new bed.”

Molly Mutt 4 star review on 27th May 2022

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Posted 2 years ago

“I don't know why I don't think I got an email back when I requested a different size of the available pattern (of the pink/red/orange color ones). What I purchased was brown, I thought it was like a burnt orange/red, but we were pressed for time so I was going to use the brown one while hoping to get an orangish/reddish one.”

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Posted 2 years ago

“I love the Molly Mutt bed covers we received. The only reason I give it 4 instead of 5 stars is that it is made in China. If it were made in USA, I’d give it 5 stars. Great quality and looks very nice in our home. I’ll be buying back up of each cover we bought so that one can always be washed.”

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Posted 3 years ago

“great idea, our dog has only chewed once and now just sleeps on it. best bed choice ever!!!”

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Posted 3 years ago

“the blanket is well made and rugged material. Ridiculously expensive for what it is, especially shipping into Canada, but the only hair resistant material one I could find. It would be nice to see more soft tone patterns to suit beds and living rooms.”

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Posted 3 years ago

“Well made, wish the inside was black out material and the side edges don't leave a gap that puppy can see out.”

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Posted 3 years ago

“I have ordered from Molly Mutt twice now and have been very impressed by their customer service and delivery time (I live in Canada). My puppy chewed a few holes in his first crate pad cover. The liner protected the insert from getting torn and from getting dirty/ wet. In my ideal world, the cover would have been made from organic cotton.”

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Posted 3 years ago

“I place a large order and had to call customer service because I received an email that delivery was changed. I talked to a helpful representative and he followed up the conversation with an email. I gifted one bed to my mom for her miniature poodle and he loves the new bed and sleeps often using it. I have two standard poodles(males) and placed an order for the wool filled bed in a huge size with the pillow add on because the standard poodles love a head rest. I am happy with my purchase and would recommend this company to others Thank you MollyMutt”

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Posted 3 years ago

“Consumer service, quality and workmanship of product are great! Packaging was was poor; item was sent in too small of packaging and therefore was delivered sticking out of the package.”

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Posted 3 years ago

Molly Mutt is rated 4.9 based on 3,078 reviews