“Friendly and quick service. Some of the descriptive documentation was a little difficult to follow when trying to make comparisons with other insurers. However we are benefiting from a lower premium ban switching to MORE TH>N.”
“My home/contents insurance is due for renewal in November. The renewal notice indicated a premium increase of nearly 20%., putting the total to well over £660. This was excessive so I got three on-line quotes for a basic cover for my house and contents, giving full and true specs, including one from More Than. ALL of these were around £230. I phoned More than to challenge the renewal quote and the very helpful assistant managed to find me a fine-tuned package for about 50% less than the original renewal quote. I took this new policy. Since then I have received emails confirming the new policy and also asking for over £600 for renewing the old one. This is inexcusable because someone should have designed the automatic system not to ask for renewals of superseded products. Also, because of the greedy renewal quote, you have come perilously close to losing me after being a loyal customer for well over 20 years!”
Posted 1 year ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate your concerns. Thanks Emma
“Cover provided is vert good at a very competative price. However unable to complete transaction on line so had to phone up. Keep on the line over 35 minutes trying to sort it out most of the time left on hold. Very frustrating.”
Posted 1 year ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks Emma
“Everything was fine and I thought I could look forward to excellent vehicle insurance cover for a year having just taken out my policy,commencing November 1st. Then,on BBC Watchdog Live last night,the Breakdown cover rating of the RAC was appalling with several members being left stranded at the roadside for hours and up to two days unaided.I chose your breakdown cover but I now feel insecure.Your reassurance is now sought please.Dr G D Brown”
