motorlend.co.uk (previously i3.finance driven by motor.market) Reviews

Name: motorlend.co.uk (previously i3.finance driven by motor.market)
Address: The Old Garage, Genn Lane, Barnsley, Bradford
Rating: 4.71

4.7 Rating 842 Reviews

94 %

of reviewers recommend motorlend.co.uk (previously i3.finance driven by motor.market)

Company Reviews

Questions

Metrics

4.7

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 371 9355

Email:

after-sales@i3.finance

Location:

The Old Garage,
Genn Lane,
Barnsley
Bradford
s70 6tf

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motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 11th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service Claire helped me through everything”

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Posted 2 years ago

“Donna that has been sorting my car out I cannot believe that the customer service that I have been getting is amazing from buying my car to now it has been so amazing”

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Posted 2 years ago

“Very easy process from start to finish. Issue found with first car chosen during the PDI check whichnmeant itbhad to be cancelled but Donna worked hard to sort the issue out. Second vehicle chosen with the help of Shannon and Hassan arranged delivery. Thanks everyone :)”

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Posted 2 years ago

“I had two guys helping me Danny who was the first point of contact and Arkin once I had chosen a vehicle. Danny initially told me it would be difficult as my limit was set very low due to having terrible credit but he searched for additional lenders and once they saw my incomings my budget was doubled. Fantastic! I chose my vehicle and arkin made contact to tell me the next steps etc. I recieved multiple emails texts and calls keeping me in the loop. It took a little longer than I had hoped from start to finish as I needed to wait for my vehicle to undergo a fresh mot but all in all it was very smooth and efficient. Took delivery on my focus yesterday evening and couldn't be happier with it. I owe a big thanks to the company as I have made mistakes many years ago with finances and credit and ever since then no one was willing to give me a chance outside of phone companies. If you're debating whether to do it or not due to your credit I recommend these guys. It seems like they go.above and beyond for the customer. Thank you Danny and thank you Arkin.”

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Posted 2 years ago

“It was very good service and very help full with Hussan and Stephan thanks to u both”

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Posted 2 years ago

“Excellent Customer Service even with poor credit. Good communication snd easy to get hold of. Cannot fault the delivery of the car everything went smoothly”

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Posted 2 years ago

“I’m very happy the way you deal with the customer”

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Posted 2 years ago

“Honestly so easy from start to finish. Just taken delivery of my new Nissan Juke. When no other company would take me on with finance, this company went above and beyond for me. Will recommend anyone to take the leap. Thanks so much From one happy customer”

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Posted 2 years ago

“Very friendly people I would recommend them to all my friends and family”

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Posted 2 years ago

“I have recently naught a BMW 3 Series from these guys and their service has been excellent from application to delivery. I have to single out Hassan for his regular and clear communication, his desire to support with any problems and his ability to cut through the noise and just get the job done. A true pleasure to work with. I am delighted with both my car and the service provided to get it from application to delivery in under a week”

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Posted 2 years ago

“Very fast at getting everything sorted massive thanks to arkin for the great job he done, give this man a pay rise”

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Posted 2 years ago

“Kept me informed from start to finish, Danny was an absolute star even on his day off he helped me!! The after sales team were amazing!! Made sure the car was delivered on a day to suit me!! Couldn’t recommend them enough!”

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Posted 2 years ago

“A bit of a drawn out process but very happy with the service that ARKIN provided”

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Posted 2 years ago

“Tried to apply 4 times but not answering me”

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Posted 2 years ago

Hello, I can not locate an application under the email address you have used for this review. Can you please contact us on 0330 027 0192

Posted 2 years ago

“All the different departments and staff i had contact with the transaction were brilliant as they were helpful throughout. I have no hesitation to recommend I3 finance to a family or friend. I am very happy with them.”

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Posted 2 years ago

“Very happy they kept be informed all the way though the process it was very quick to get my car and I'm in with love with it thank you so much”

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Posted 2 years ago

“12 out of 10 for hasan. Knew his stuff. Very knowledgeable. Got very question answered for me. Got me my car just in time for the weekend. Cheers again hasan”

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Posted 2 years ago

“turn around for the car was pretty quick”

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Posted 2 years ago

“Friendly, swift and professional service from start to finish”

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Posted 2 years ago

“I never thought I'd get a car on finance anywhere because of having an iva.but i was proven wrong with this company. It was so straight forward and quick and the staff who helped me were amazing from start to finish,I'm just so happy with my new car. A massive thank you to everyone 😁”

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Posted 2 years ago

motorlend.co.uk (previously i3.finance driven by motor.market) is rated 4.7 based on 842 reviews