MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.49

4.5 Rating 607 Reviews

85 %

of reviewers recommend MTC Kitchen

4.5

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

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MTC Kitchen 5 star review on 12th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always have an excellent experience shopping with MTC Kitchen. The ordering process is seamless, and the product I received was exactly as described. The quality was outstanding, and the packaging was very secure. I would definitely recommend this store to others.”

Helpful Report

Posted 1 year ago

“Shipping too expensive”

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Posted 1 year ago

“They always have the first kitchen ware in stock”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“as always, shopping at MTC kitchen is easy and enjoyable. there is a good selection of items, which come with reasonable prices, quick shipping and careful packing, and excellent customer service.”

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Posted 1 year ago

“Very happy with my first order. Everything was packed very safely and the order arrived quickly. I would definitely order from them again.”

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Posted 1 year ago

“Website was pretty, item shipped quickly. Item was, in my opinion, falsely advertised. It was described as soft and that it wouldn’t slide around. Now that I’ve learned my lesson and looked up the cutting board on other sites, I cannot find anyone else describing it as soft. I hated the item as soon as I opened it, went to return it since return policy said no scrapes or cuts, customer service rep said that despite no scrapes and cuts, the smudges from my finger oils make it non refundable. I’m upset and all I wanted was store credit so I could get a cutting board I don’t hate. I cannot stand this board and only see a massive waste of so so much money, and due to this being my first experience with MTC, I do not plan to purchase through you all again.”

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Posted 1 year ago

“Great place to buy from with a nicely curated inventory.”

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Posted 1 year ago

“First of all, My experience with the online order was outstanding. The process was simple and straightforward. Shipping was fast, and the packaging was absolutely beautiful. The item was securely packed in a sturdy carton, which I even decided to keep for future use. Secondly, I also had the chance to visit the MTC kitchen in El Monte, CA, since I live nearby. Unfortunately, my experience at the store didn’t quite match the excellence of the online service. While the facility is spacious and well-maintained, the product selection—especially items from Japan—felt quite limited. Additionally, I believe the in-store atmosphere could be improved. The staff appeared focused on their tasks but didn’t engage with customers in a warm or welcoming manner. A friendly smile and more customer interaction could go a long way in creating a more inviting shopping experience. Thank you.”

Helpful Report

Posted 1 year ago

“High quality Japanese table and kitchenware at a price that is (almost) affordable for the home.”

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Posted 1 year ago

“excellent knife”

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Posted 1 year ago

“Good service, items arrived as described”

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Posted 1 year ago

“Very good and easy”

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Posted 1 year ago

“amazing quality, fast and great delivery”

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Posted 1 year ago

“Amazing store. So many cool kitchen gadgets and ingredients. The best soy sauce that I have been able to find available online. Prices are amazing, and fast shipping from all of my orders I've placed.”

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Posted 1 year ago

“i ordered over four hundred dollars of coffee and only received one box that was damaged. to be honest, i will proably orderfrom Amazon. i did send a email that the one box i got was damaged. all the bottles was in a big box and loose, they had dents in them. not sure why i never got the rest of my product. thanks”

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Posted 1 year ago

“Great! I had ordered a Beringer mandolin from Amazon and it was used, so I ordered it from MTC and it was delivered in perfect condition”

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Posted 1 year ago

“great! we love our new cutting board”

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Posted 1 year ago

“Shipping cost is too high”

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Posted 1 year ago

“Fast shipping, great product!”

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Posted 1 year ago

MTC Kitchen is rated 4.5 based on 607 reviews