MuscleFood Reviews

Name: MuscleFood
Address: 23-25 Park Lane Business Centre, Park Lane, Nottingham, Nottinghamshire
Rating: 4.33

4.3 Rating 4,134 Reviews

82 %

of reviewers recommend MuscleFood

Visit Website

Phone:

07702165657

Email:

rich.milham@musclefood.com

Location:

23-25 Park Lane Business Centre,
Park Lane,
Nottingham
Nottinghamshire
NG6 0DW

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MuscleFood 5 star review on 4th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Musclefood received promptly as normal and quality is excellent”

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Posted 4 years ago

“Great quality meat at very reasonable prices I will definitely be ordering again.👌👌👌👌”

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Posted 4 years ago

Hi Michael, Thank you for your great review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and I am delighted that you are happy with your order. If you ever have any questions, or need any help with an order please contact us via the website. You can also join our community at MuscleFoodUK on Facebook for all the latest recipes, tips and offers. Thanks, Sean

Posted 4 years ago

“Absolutely over the moon ...”

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Posted 4 years ago

Hi, Thank you for your great review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and I am delighted that you are happy with your order. If you ever have any questions, just select the “Need Help?” widget in the bottom right corner on www.musclefood.com Thanks, Sean

Posted 4 years ago

“Food is good, and I like that you get can get meal kits for 1 person Downside: calories listed do not include "extras" which is oil for most recipes Many of the recipes tell you to use half of something. This makes sense for vegetables, but why are you telling me to use half the pesto packet, or half the puree? And there is no calorie listing for these individual items so I couldn't track them if they were used for something else. Also many recipes include a large rice packet and say to use half. If I had the willpower to only eat half of anything I would not be purchasing a calorie controlled meal plan.”

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Posted 4 years ago

“5 stars! Great very good!”

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Posted 4 years ago

“Never had any problems lean meat so fresh delivery to my door exactly when they say”

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Posted 4 years ago

“This used to be very high quality food , I am finding the quality not as good , I also thought meat was British to find my chicken from Romania so I will no longer be buying chicken from muscle food”

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Posted 4 years ago

Hi Sandra, Thank you for your honest review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and I can assure you that your feedback will be taken on board. Our popular chicken comes from several farms across the EU, including Belgium, Holland, Italy, Spain and Lithuania. If you ever have any questions, just select the “Need Help?” widget in the bottom right corner on www.musclefood.com Thanks, Sean

Posted 4 years ago

“Great food at great prices. Only complaint is that since the system update, when you have a recurring order you cannot add to that order. You must create a separate order and incur minimum order charge and / or delivery charge. Have had contact with customer support, but problem not resolved.”

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Posted 4 years ago

Hi Brian, Thank you for your review, it’s really appreciated. We are in the process of making some improvements to the recurring order process, however this means customer are temporarily unable to add items to repeat orders. This is a known issue we are actively working to resolve. Whilst this is a temporary measure, we are here to help if you would like any assistance, just let us know by contacting us at support@musclefood.com Thanks, Sean

Posted 4 years ago

“Christmas order cancelled for no reason. Ordered on November 9th to come on 23rd December only for it to be cancelled on 21st December!! Shocking customer service, wouldn’t trust them again.”

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Posted 4 years ago

Hi Dan, Thank you for your review. I'm really sorry to hear of the issues you have encountered with your order. We really pride ourselves on delivering outstanding levels of service and would love to solve any issues for you! If you would like to discuss this further, please contact me at support@musclefood.com with the tagline 'FAO Sean' and I can be in touch. Thanks, Sean

Posted 4 years ago

“Bought the prepared hamper pack, with boneless butterfly turkey, joint of beef, sausage meat, sausages, 8 pigs in blankets, stuffing, prepared parsnips, sprouts, potato and carrots, and it showed them all chopped up on a tray. The joint of beef I expected to be smaller, and it certainly was, 400g. As small as my fist. This hamper is for 4-6 people. This beef will feed 2 people if that. As for the veg? I'm disabled, have Fibromyalgia and osteoarthritis, I'm in pain everyday, so decided it was worth paying the extra for this hamper as everything was prepared, especially the veg as in the picture, and I anticipated just rinsing and popping onto a tray to cook. When it arrived however, it came as you would imagine straight from a market with the veg still a bit mucky especially the sprouts. Needless to say this wasn't what I expected. The original listing for this disappeared a while ago but fortunately I still have a screenshot of it showing that it does indeed promise a prepared hamper. Really wish I hadn't ordered it. Certainly won't be don't again. I did complain and was told my complaint would be passed on for feedback and they hoped it wouldn't affect my Christmas. Well it will. I've had to get a larger piece of beef and will be in considerable pain too.”

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Posted 4 years ago

Hi Shell, Thank you for your review. I'm really sorry to hear of the issues you have encountered. We really pride ourselves on delivering outstanding levels of service and would love to solve any issues for you! If you would like to discuss this further, please contact me at support@musclefood.com with the tagline 'FAO Sean' and I can be in touch. Thanks, Sean

Posted 4 years ago

“Excellent value very well packed will definitely order again”

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Posted 4 years ago

Hi Hazel, Thank you for your great review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and I am delighted that you are happy with your order. If you ever have any questions, or need any help with an order please contact us via the website. You can also join our community at MuscleFoodUK on Facebook for all the latest recipes, tips and offers. Thanks, Sean

Posted 4 years ago

“We ordered a Christmas hamper. Covid regulations meant that we could no longer meet with family. Tried to cancel the order, could not do that, tried to change the delivery address, company agreed to do that as it was more than 2 days before delivery was scheduled. Courier decided for us that they would not do it. Hamper arrived today. Definitely not worth the money, could have bought a lot more for that money. Will never order anything again.”

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Posted 4 years ago

Hi Claire, Thank you for your review. I'm really sorry to hear of the issues you have encountered. We really pride ourselves on delivering outstanding levels of service and would love to solve any issues for you! Please contact us at support@musclefood.com we will be more than happy to look into this for you. Thanks, Sean

Posted 4 years ago

“First time order all looks excellent fat less meat and lovley clean veg well packaged hope all cooks and tasty on the day”

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Posted 4 years ago

Hi Paulus, Thank you for your great review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and I am delighted that you are happy with your order. If you ever have any questions, just select the “Need Help?” widget in the bottom right corner on www.musclefood.com Thanks, Sean

Posted 4 years ago

“Just received my delivery which is supposed to feed 6 to 8 hungry people for Christmas. I'd be lucky to feed 4 !! Beef joint is so small and there are only 8 small potatoes. Definitely not worth the £50 cost. Would definitely have been better off at tescos. Such a shame as I have been really pleased with previous deliveries. Very very disappointed 😞”

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Posted 4 years ago

Hi Julie, Thank you for your honest review, it’s really appreciated. I'm really sorry to hear that you feel that way. We really pride ourselves on delivering outstanding levels of service and I can assure you that your feedback will be taken on board when developing new products and hampers. If you ever have any questions, just select the “Need Help?” widget in the bottom right corner on www.musclefood.com Thanks, Sean

Posted 4 years ago

“Ordered 3 weeks in advance for Christmas, confirmation email received saying 20th December! All good! Nothing happened contacted them on 21st December they said problem with payment, no reason why this should be the case, get an email back entitled NO MEAT FOR CHRISTMAS and they said they had technical problems so couldn’t let us know! Cheers muscle food”

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Posted 4 years ago

Hi Jim, Thank you for your review. I'm really sorry to hear of the issues you have encountered. We really pride ourselves on delivering outstanding levels of service and would love to solve any issues for you! If you have any further questions please just select the “Need Help?” widget in the bottom right corner on www.musclefood.com Thanks, Sean

Posted 4 years ago

“Great service , top quality food and delivered on time”

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Posted 4 years ago

Hi Mark, Thank you for your great review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and I am delighted that you are happy with our service and quality. If you ever have any questions, or need any help with an order please contact us via the website. You can also join our community at MuscleFoodUK on Facebook for all the latest recipes, tips and offers. Thanks, Sean

Posted 4 years ago

“Food arrived on time all nicely packed ,”

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Posted 4 years ago

Hi Mark, Thank you for your great review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and I am delighted that you are happy with your order. If you ever have any questions, just select the “Need Help?” widget in the bottom right corner on www.musclefood.com Thanks, Sean

Posted 4 years ago

“The box arrived on time with great communication and well packed. Before I ordered the chicken, steak, pork I checked out the site and someone let me try the meat. It was very good. BUT nowhere could I see that the Chicken came from ROMANIA and the Pork from SPAIN. The beef is UK Ireland. I thought I was buying BRITISH not meat from the other side of the world. Whatever happened to support British farming with our high animal welfare and very importantly at the moment our economy. I shall not be buying again. I feel I have been deceived.”

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Posted 4 years ago

Hi Maria, Thank you for your review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and would love to solve any issues for you! If you would like to discuss this further, please just select the “Need Help?” widget in the bottom right corner on www.musclefood.com Thanks, Sean

Posted 4 years ago

“Food quality has been slowly getting worse this year, customer service used to be able to cope now you just get palmed off with lies when you have a problem. Musclefood mfnow members beware!!! Musclefood have taken the free Christmas turkey they have been offering all year off their promotions without any notice, I only found out as I asked when mine was being delivered. Disgusting behaviour from a company I used to recommend.”

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Posted 4 years ago

Hi Jamie, Thank you for your review. I'm really sorry to hear of the issues you have encountered. We really pride ourselves on delivering outstanding levels of service and would love to solve any issues for you! If you would like to discuss this further, please contact me at support@musclefood.com with the tagline 'FAO Sean' and I can be in touch. Thanks, Sean

Posted 4 years ago

“Great food great price”

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Posted 4 years ago

Hi Josh, Thank you for your great review, it’s really appreciated. We really pride ourselves on delivering outstanding levels of service and I am delighted that you are happy with your order. If you ever have any questions, just select the “Need Help?” widget in the bottom right corner on www.musclefood.com Thanks, Sean

Posted 4 years ago

MuscleFood is rated 4.3 based on 4,134 reviews